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Forums » US Telco Support » Verizon » Verizon Online DSL » How to keep a phone line for DSL & Dish but drop the service
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NYNonna

@aol.com

How to keep a phone line for DSL & Dish but drop the service

I read somewhere that we can keep a phone line open at our VR but cancel the phone number. How do I do that without canceling the phone line part that we need for our Hi Speed Internet and the Dish Satellite TVs When I call Verzion I want to make sure that the DSL and TVs will still be working. What exactly do I ask them to cancel and what to I want them to leave on?

Thanks

Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ

Re: How to keep a phone line for DSL & Dish but drop the service

If you go to a Dry Loop, your satellite system will not be able to call home afaik.

nynonna

@aol.com

Re: How to keep a phone line for DSL & Dish but drop the service

I got a reply if I go Dry Loop my satellite system will not be able to call home, does that mean if I do a dry loop the
Dish will not work. I'm not a very technical person so I need to know in plain english.

Thanks

Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ

Re: How to keep a phone line for DSL & Dish but drop the service

I'm not very familiar with DISH, but I think it really only uses the phone line for the TV Guide updates and updates to the box. Not sure though.

joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

The only thing that will happen to your dish is after a month or two you will not be able to order PPV. They detect it's not dialing in so they send a signal to your receivers to disable PPV. The guide is downloaded from the satellite but it has no way to upload data (PPV purchases and ?maybe private viewing data?)
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0

NYNonna

@aol.com

Re: How to keep a phone line for DSL & Dish but drop the service

Are you sure about this, I will check with Dish but how do you know it will work this way. Just want to be sure I have all the information before I go ahead.

Thanks

moja

@optonline.net

you will also get a nice logo on all channel to call dish and then pay $5 per receiver if not connected to phone line on top of all receiver charges u already pay.

do this logon to your verizon account click add & remove services there u will find phone package starting from $5 i think for unlimited incoming calls and 25 local outgoing calls specially made for your dish receiver.

change it online if u call they will say they don't exist to make u pay more.

Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL

Also depends on receiver/service, especially with so many on CELL only these days, many do have USB or Ethernet connectivity as well.

Again depends how old the receiver you have is, if you own or lease it, and many other variables.
--
»haywardm.com (Hayward's Key West)

again

@verizon.net
The way I understand it, dish wants to be sure you are the one using the receiver. With the phone line connected they can verify that. Not sure about own or lease.
JohnA
Premium
join:2003-09-16
Pittsburgh, PA

Re: How to keep a phone line for DSL & Dish but drop the service


Mine works the way joako describes. You can't do anything that requires the box to call in, order movies, check billing on screen, etc. I've seen nag screens years ago about no phone line, but no extra charge. Haven't had a phone on mine for a couple years. To tell you the truth, Dish couldn't care less where the box is at. Your smart card only works 1 box. You are paying a per box fee to keep it active.

For clarity, I own all my boxes. If they rent any, they may put different conditions on them.

Smith6612
Premium
join:2008-02-01
united state

Re: How to keep a phone line for DSL & Dish but drop the service

DISH's new boxes don't use smart cards anymore. It's all software based. I have one of their newest Standard Definition Dual TV DVR units and it has no card in it's smartcard slot.

NYNonna

@aol.com

Re: How to keep a phone line for DSL & Dish but drop the service

We just have 3 regular newer boxes. Not sure what the difference is with the newer ones. Do they need an active phone line or just a phone line to transmit/send the signals/data whatever its called that gets the shows/programs to the TVs?

Thanks

Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..


1 edit
If you DISH receivers have Ethernet ports on the back of it, I think that if you were to plug it into the DSL, it'd be able to use the internet to phone home. You'd need to ask DISH about that though. For now, that Ethernet port is only used for video on demand.

NYNonna

@aol.com

This is the reply I got from DISH. Can anyone tell me what they are trying to tell me. I think I can do the Dry Loop and get the Dish Programing from the answer but I want to be sure. I also think that from the other answers I have gotten on this forum.
Thanks
Thank you for your email. We apologize for any inconvenience this has
caused. As you may be aware, when you have more than one receiver at
your house, you are charged an Additional Outlet fee. The fee is $5 for
each additional unit active on the account. Our dual tuner receivers
are basically two units with one box. When we developed them, we wanted
to allow customers to save some money and have access to all of the
receiver's features. We waive the $5 Access Fee on the dual tuners if
you keep the receiver continuously connected to a phone line. We also
have a feature for our HD dual tuner receivers called IP Callback which
offers similar features through a broadband internet connection instead
of a phone line.

tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
·Hollis Hosting
·Verizon Online DSL
·Fairpoint Communic..

Re: How to keep a phone line for DSL & Dish but drop the service

said by NYNonna :

We also have a feature for our HD dual tuner receivers called IP Callback which offers similar features through a broadband internet connection instead of a phone line.
You have the option of connecting set-top-box to a phone line or to your LAN. Even if you decide to keep your phone line connecting to your LAN is less intrusive as it no longer ties up the phone line when it calls home.

Either connection allows the set top box to call home to Dish.

/tom

eandres

join:2008-08-04
Claremont, CA

Re: How to keep a phone line for DSL & Dish but drop the service

I have DirecTV and I don't have my DVR connected to the phone line. Everything works just as before because I have the DVR connected to my network and it send its PPV info thru there.

By having the DVR connected to the network I can test DirecTV On Demand programming. I can watch most of my favorites show when I want to see them.

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
You might want to ask about having DISH on a dry loop in our »Cable & Satellite TV Forum.

NYNonna

@aol.com

I appreciate all the replies, the problem is I'm not a very technical person so all this talk about Ethernet ports and DVR, (I do know what that is) hook ups, Lans etc don't help me.

Back to my original question if I dry loop my phone I know the DSL will work, will the Dish programing still come through. This is the answer Dish sent me what exactly are they stating Thanks

Thank you for your email. We apologize for any inconvenience this has
caused. As you may be aware, when you have more than one receiver at
your house, you are charged an Additional Outlet fee. The fee is $5 for
each additional unit active on the account. Our dual tuner receivers
are basically two units with one box. When we developed them, we wanted
to allow customers to save some money and have access to all of the
receiver's features. We waive the $5 Access Fee on the dual tuners if
you keep the receiver continuously connected to a phone line. We also
have a feature for our HD dual tuner receivers called IP Callback which
offers similar features through a broadband internet connection instead
of a phone line.

Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..

Re: How to keep a phone line for DSL & Dish but drop the service

The DISH Programming and the Program guides are all downloaded via Satellite, so there's nothing to worry about. I have a satellite receiver that has never seen a phone line which is 7 years old. But if the receiver can use IP Phone Home and not need a phone line when on broadband, it should let you order up things like PPV and On Demand with no problem.

NYNonna

@aol.com

Re: How to keep a phone line for DSL & Dish but drop the service

Thanks you, I understand what you wrote for it was in plain English and not a bunch of technical terms that I just don't understand. Appreciate it.

And I do appreciate all that replied to me even if I didn't understand all of it. Most messages gave me some information that was helpful.

Thanks

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:

1 edit
NYNonna, you really should to ask your DISH TV with dry-loop DSL question in our »Cable & Satellite TV Forum.

NyNonna

@aol.com

Re: How to keep a phone line for DSL & Dish but drop the service

I did post there too after you wrote about it. But I've gotten some good information here as well, I just don't always understand all of it.

sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:

1 edit

Re: How to keep a phone line for DSL & Dish but drop the service

I'm sorry. I didn't think to look.

My bad.
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