Re: [Connectivity] More connectivity issues in Road Runner http://www.dslreports.com/forum/r21006064 en Fri, 27 Nov 2009 01:57:19 EDT Fri, 27 Nov 2009 01:57:19 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,21006539 K Patterson :
said by justin0469 See Profile :

What do you mean "making sure the mode is on the first split"?
What ignorant said. That must make me a couple of db below ignorant.]]> http://www.dslreports.com/forum/remark,21006539 Mon, 25 Aug 2008 21:38:08 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,21006489 ignorant : Make sure the modem is off the first splitter.]]> http://www.dslreports.com/forum/remark,21006489 Mon, 25 Aug 2008 21:28:53 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,21006064 justin0469 : What do you mean "making sure the mode is on the first split"?]]> http://www.dslreports.com/forum/remark,21006064 Mon, 25 Aug 2008 20:11:40 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,21005842 K Patterson : Your upstream is too high. If carefully retightning connections and making sure the mode is on the first split doesn't correct it, it's time for a service call]]> http://www.dslreports.com/forum/remark,21005842 Mon, 25 Aug 2008 19:31:37 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,21005716 justin0469 : The only thing on the troubleshooting list that I did not mention that applies to my situation is that there are twoe cable company installed splitters where the coax comes in the house. One splits the 1 connection coming in to 2 and the other splits the signal to all the jacks in the house.

Oh, and the signal information:

Downstream Value
Frequency 561000000 Hz
Signal To Noise Ratio 37.1 dB
Power Level -5.4 dBmV

Upstream Value
Channel ID 7
Frequency 23600000 Hz
Power 54.5 dBmV ]]> http://www.dslreports.com/forum/remark,21005716 Mon, 25 Aug 2008 19:07:02 EDT Re: [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,20999027 K Patterson : We could use some more info to help us troubleshoot:

»Road Runner HSI Forum FAQ »Connection troubleshooting; Please Read Here first!]]> http://www.dslreports.com/forum/remark,20999027 Sun, 24 Aug 2008 12:14:10 EDT [Connectivity] More connectivity issues http://www.dslreports.com/forum/remark,20998744 justin0469 : All over the internet I read about people with various providers and various hardware have intermittent issues with the following logs:

3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-08-16 19:35:38 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2008-08-16 19:35:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-08-11 17:41:23 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
2008-08-11 17:41:23 3-Critical R002.0 No Ranging Response received - T3 time-out
2008-08-11 17:39:35 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
2008-08-11 17:39:35 3-Critical R002.0 No Ranging Response received - T3 time-out
2008-08-11 17:37:50 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
2008-08-11 17:37:50 3-Critical R002.0 No Ranging Response received - T3 time-out
2008-08-11 17:35:56 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
2008-08-11 17:35:56 3-Critical R002.0 No Ranging Response received - T3 time-out
2008-08-11 17:34:19 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
2008-08-11 17:34:19 3-Critical R002.0 No Ranging Response received - T3 time-out

I have yet to see an explanation though. I have Insight cable (but my email is insight.rr.com?). I have my laptop and my PS3 that uses wireless and a printer that is wired to a Linksys WRT110. That WRT is wired to the cable company's Motorola Surfboard modem.

I am using NAT. The cable modem's IP is the standard 192.168.100.1 but passes through my public IP to my WRT110 and has DHCP enabled (can't turn it off). My WRT uses 192.168.3.1 (255.255.255.240) with a DHCP scope of .3-.8. I left some for static IPs.

What's going on?]]> http://www.dslreports.com/forum/remark,20998744 Sun, 24 Aug 2008 10:55:47 EDT