GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
2 edits | reply to Hall
Re: Must sign up for the HD pkg in these 21 locales
said by Hall  :Why would a new customer have one of their old boxes to begin with ? They wouldn't. So if you are an existing customer, you will have to upgrade your STBs to take advantage of this new higher quality DISH experience. And you can bet that DISH will be pushing upgrades sooner or later for existing customers after the initial rollout to new customers is well underway.
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Hall
Premium,MVM
join:2000-04-28
Dayton, OH | I'm an existing Dish customer with an MPEG4-capable box today and there is NOTHING "new" that I am missing out on at this point.
Also, word is, when Dish does eventually go all MPEG4, they will replace customer's equipment for free. |
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kenn10
join:2003-09-10
Kennesaw, GA
 ·VoicePulse for Bus..
·Vitelity VOIP
·Comcast
·Vonage
 ·Verizon Online DSL
·ViaTalk
| said by Hall :Also, word is, when Dish does eventually go all MPEG4, they will replace customer's equipment for free. I had an 811 HD receiver and they sent me a VIP211 (leased) for no additional charge. I was not happy that I have to pay the $7/month for an additional leased receiver but I did not have to pay for the equipment otherwise. |
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nasadude
join:2001-10-05
Rockville, MD
·Comcast
| reply to Hall
said by Hall :... Also, word is, when Dish does eventually go all MPEG4, they will replace customer's equipment for free. admittedly, this was several months ago (over a year?), but I switched from DISH to comcast when:
a) they refused to waive the $300 "fee" for the privilege of renting an HD-DVR
b) they insisted I would have to purchase a new HD rcvr with MPEG4 capability to get any new HD content
maybe they finally saw that requiring a customer to spend several hundred dollars on a rcvr to get their HD programming was a little bit of a turnoff for some customers. |
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Hall
Premium,MVM
join:2000-04-28
Dayton, OH
·EarthLink
·AT&T Midwest
·Earthlink Cable Mo..
| I'm very aware of what you're talking about... I was with Dish many years ago when their only HD-DVR option was $1000 ! I left them back then too. I'm not sure what their reasoning was, but I believe it was more along the lines of the total cost to build their hardware. Years ago, they couldn't afford to give the hardware away or even discount it and re-coup the costs. As time goes, the hardware price drops and they can re-coup the cost in a reasonable time frame. I still paid $150 "for the privilege" of leasing the 622 I currently have. I can get a 2nd one for $75 or a 722 for maybe $100 today. New customers, who do always get the best deals, can get those for free. |
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JSY
Premium
join:2000-04-05
Elmhurst, NY
clubs: | reply to GOLFnSUN
The way I understand it - the existing customer who doesn't already have MPEG4 compatible boxes will also need to repoint their dish to the Eastern Arc satellites that house the all-MPEG4 lineup. |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN | reply to kenn10
It's been a while since I had Dish, but do the "lease fee" and the "additional outlet fee" cancel out each outher? It use to be you were charged one or the other, but not both. |
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Hall
Premium,MVM
join:2000-04-28
Dayton, OH
·EarthLink
·AT&T Midwest
·Earthlink Cable Mo..
| reply to JSY
Existing customers aren't (currently) eligible for Eastern Arc. For the foreseeable future, existing customers gain *nothing* by switching to Eastern Arc, therefore Dish won't do it for free. If a customer wants to, they have to replace any MPEG2 receiver(s) on their own dime, buy the req'd dish and LNB, and either re-point themselves or pay an installer to do it. |
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JSY
Premium
join:2000-04-05
Elmhurst, NY
clubs:
·RoadRunner Cable
·Bway.net
| That's right - I heard that too - about Dish not doing anything to the existing customer since it's no gain. I upgraded to the HD package about a month ago, so they replaced my old MPEG2 receivers with new ViP722s so at least I have the receivers ready, but won't be doing anything more until Dish deems it necessary and does it for free.  |
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JSY
Premium
join:2000-04-05
Elmhurst, NY
clubs: | reply to cdru
The lease fee is for the second receiver. The additional outlet fee is also for each additional receiver (a piece of crock if you ask me) but you can avoid that charge by connecting your receivers to either a phone jack or broadband connection. |
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jofaz
@cox.net
| reply to GOLFnSUN
Existing mpeg4 HD customers wanting to use the all mpeg4 system that dish calls Eastern Arc only needs a new dish pointed at the new satellites and a new smart card. Dish is starting a card swap so all customers will eventually have the needed smart card. |
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jofaz
@cox.net | reply to Hall
Be glad you didn't buy that $1000 921, it wouldn't work for HD starting this month and dish would give you $10 credit for it. |
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