Steamboat Springs, CO
reply to Eak the Cat
Re: Qwest Price for Life Terms Changed? on Qwest's website today, the Price for Life offer applies to standalone DSL. go online and pull the oldest bill copy available to see if they print out the words price for life on your service. then call back in, you'll likely get a different service center and state your case. if still no luck, then register on this forum and send me a PM and I'll get you some help.
So, an update on my HORRIBLE Qwest experience:
I tried calling back, Billing->Customer Loyalty->Customer Loyalty Supervisor... And I got the SAME supervisor who was so rude and refused to help me last time. She refused to pass me on to her supervisor and again refused to help me. I am going to try again tomorrow morning and see if I can get a different person. If not, RockyBB, I will be taking you up on your offer. This is getting ridiculous and Qwest is about to loose a customer for life.