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Forums » Selected ISP Support » DSL Extreme » [Line Problem] Erratic DSL Performance and Intermittent Noise on
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dmcfarland

join:2008-06-19
Los Angeles, CA
reply to sashwa
Re: [Line Problem] Erratic DSL Performance and Intermittent Nois

Sure thing


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
·Comcast
·Alameda Power & Te..

Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
reply to dmcfarland
dmcfarland See Profile, please start your own help thread about your problems. It makes it easier for Zak and George to provide you help and keep track of those they are helping. Thank you in advance for your cooperation.

Normally I can split posts apart neatly when this happens but I can't in this thread so please start a new topic for yourself.


--
TH ~ NE ~ EPN ~ NC ~ TD

dutch55

join:2001-09-28
San Jose, CA

reply to dmcfarland
Dear dmcfarland,

I am guessing you replied to this thread by mistake.

If it was on purpose, I hate to sound like a traffic cop, but the rules for this forum say that in order for the techs to track problems, you should start your own thread rather than reply to someone else's thread. See: »Posting Rules - DSL Extreme

Best,

dutch55

dmcfarland

join:2008-06-19
Los Angeles, CA

reply to dslx_gm
I installed a new filter, shorter phone line back in June and it didn't solve the problem. I got a replacement modem sent to me, and the problem was still there. I have a splitter going from the phone jack, I don't know about the MPOE because I cant access it. AT&T put some technicians on it, my phone line died that day for about a hour then it came back up and that worked for a little bit then it went back to the way it was. This last time I talked to a tech he claimed my phone line was maxed out. Now my question is how did my phone get maxed out? My dsl was fine up until end of May start of June and its been problematic since. Is the phone company doing something to cause my phone line to be maxed out? I find myself turning off the modem it off and my computer off then rebooting a number of times today.

I apologize if I am being confrontational and yes ill go buy a new splitter for my phone line tommorow and try that.

I do appreciate your help and I am sure your doing everything you can on your side to fix it.


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

reply to dutch55
Hi dutch55 -

Thanks to the other members who have given some great suggestions. If your hearing noise on the line there is definably something that isn't being properly filtered. From what you describe it sounds as those you have an MPOE or NID splitter for the DSL line. Have you tried tightening the connections at that NID splitter and or replacing it?

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.
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