JasonMerrick
join:2008-08-26
| Have to use TWC's rental wireless router?
I posted in another thread about some inconsistent speeds through my Netgear router. I just want to know if what the TWC repair man said to me is true...
He told me that TWC does not allow you to use your own store-bought Wireless Router and that whenever their system detects it, it will cut me off. He said I can live with it and just keep resetting the modem and router every time that happens, or I can rent their router and pay the monthly fee for it.
Is this accurate??? |
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Queens RR
@rr.com | No.... |
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swintec
Premium
join:2003-12-19
Alfred, ME | reply to JasonMerrick
Lol..it is not accurate. I and many others use our own routers without issue and we do not have to reset anything on a regular basis.
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mckenna797
join:2004-08-25
Astoria, NY
 ·Time Warner VOIP
 ·RoadRunner Cable
| no , The repairman was just trying to get you to Purchase a service, I have been using my own router for years First a Linksys wireless, then a Belkin wired, a Belkin wireless N and now a Dlink wired went to wired cause there is a lot a interference to wireless in my area |
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MacAlert
join:2005-03-16
Flushing, NY | reply to JasonMerrick
You can use your own router, been doing it for 5+ years. |
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nunyabiz
@applsys.com | reply to JasonMerrick
You can use your own router, but they will not give you support for it. If you have a problem, just connect your modem directly to your pc, then when they fix your problem, reconnect the router. |
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TTcntrctr101
join:2008-03-17
Santa Ana, CA | reply to JasonMerrick
The answer to your question is NO. Even if you have your own store bought router most techs will still trouble shoot for you especially if your wife or girlfriend is good looking.(lol) |
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Mele20
Premium
join:2001-06-05
Hilo, HI
| said by TTcntrctr101  :The answer to your question is NO. Even if you have your own store bought router most techs will still trouble shoot for you especially if your wife or girlfriend is good looking.(lol) And what if the the tech is a woman? Shouldn't you have also said that "if your husband or boyfriend is a hunk"?  
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"The same ferocity that our founders devoted to protect the freedom and independence of the press is now appropriate for our defense of the freedom of the internet. The stakes are the same: the survival of our Republic". Al Gore, The Assault on Reason |
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davoice
join:2000-08-12
Saxapahaw, NC
 ·Comporium
| Who says the tech has to be a woman for that to happen.  |
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TTcntrctr101
join:2008-03-17
Santa Ana, CA | reply to Mele20
Good Point but I took the time to look at the OP name before I posted figured it was a guy. |
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Mele20
Premium
join:2001-06-05
Hilo, HI
| said by TTcntrctr101 :Good Point but I took the time to look at the OP name before I posted figured it was a guy. Unless that is an opposite situation like a "Boy named Sue". |
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mikeurl
join:2002-06-26
Whitestone, NY
| reply to TTcntrctr101
This very much depends on the tech. I've had some eye my router with suspicion and others who say "oh I don't care about that". It is just the luck of the draw. If they're in a bad mood I do think it is TECHNICALLY true that you're not supposed to run your own router. I'd have to go read the ToS to be sure.
In any case, some routers actually do cause problems and a novice user would find it quite helpful to use TWC equipment. If you have a TWC router then can reach in and, sometimes, adjust it remotely. It depends on your level of expertise on whether you want to admin your own router or let them do it. |
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JasonMerrick
join:2008-08-26
| reply to JasonMerrick
I appreciate all the replies, I have been using a wireless router with RR for a few years myself, but with the intermittent problems I've been having, thought maybe this was some new thing their system was doing.
The tech reset my router while he was here and pointed out the check mark symbol and said the reason it turned off was because it wasn't a TWC piece of equipment and the system was telling it that it wasn't compatible.
So I read the Netgear manual and found this:
Checkmark is ON: The unit is performing the power on self test diagnostic.
Checkmark is OFF: The unit successfully completed the power on self test diagnostic.
I just ordered a new Linksys WRT110, so hopefully that will clear up my issues. |
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BillyZoom
join:2008-05-15
Daytona Beach, FL
·RoadRunner Cable
| said by JasonMerrick :I appreciate all the replies, I have been using a wireless router with RR for a few years myself, but with the intermittent problems I've been having, thought maybe this was some new thing their system was doing. ►snip◄ Yea maybe that's why the intermittent outages, they're trying to sell the RR routers. Just like I swear Florida Power & Light is causing power surges to extort their extra $8.95 a month surge protection fee. Real simple look at a map of surge protection fee paying customers, no one in that area is subscribing to the service let's give them a power surge and ruin some stuff! That'll teach'em not to pay! Smacks of a Mafia protection racket. |
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