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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
|  Plan no longer offered & TOS limited what "unlimited" meant
»www.atgwireless.com/digital-pcs/···5&CID=33
The plan was a promotion and offered month to month as well as yearly contract prices. Did the Howard Forums poster have a month to month? And when the plan was eliminated, he lost the ability to renew? We will never know because he doesn't say.
»grease.telusmobility.com/about/m···cy.shtml
TOS
You will not use the service for: multi-media streaming; voice over Internet protocol; or any other application which uses excessive network capacity or may otherwise adversely impact other users, that is not made available to you by TELUS.
You agree that, to maintain or improve the service, or for other business reasons, TELUS can in its sole discretion, suspend, restrict, modify or terminate all or any part of the service or make changes to the network and other facilities without notice to you.
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Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? | |
RoMu
@cit.com
| Just to clarify for you.
I bought in on a three year contract with the asusrances from the salespeople it was unlimited access. The card is connected to a desktop unit using a pcmcia adapter and sharing the internet with ICS off the base desktop unit. I specifically wanted to avoid these types of issues which is why I went to pains to make sure the salepeople new exactly was I was intending to do. Not one of three salespeople mentioned any restriction or that anything I wanted to do would be in violation of the TOS.
All we wanted to do was some basic stuff you would do on the internet, a little down loading, watch some videos, play some online games and general surfing. I don't do P2P, Bittorrents, use web cams, host servers or anything like that.
The next lower plan only offered 1 Gb and I knew I would be over that, another reason to go for the unlimited. If I had known about the cap at 5Gb I would have either decided not to take the plan or I would have changed the configuration of the network to suit. But I didn't know about the cap.
It's a little hard to play by the rules if you don't know what they are.
If I use 20 Gb on the "unlimited" plan I get told I'm abusing the system and either take the lower package or get terminated. If a person on the lower package with a 1 Gb limit does 20 Gb, that person isn't found to be abusive or have their contract terminated they just get billed $10 a Gb they go over the limit. As long as you pay, it's okay.
I tried to talk with the Telus reps to determine what the problem was but they refused to quantify or define what abuse was or when it started, at what level of data usage for unlimited package became excessive. They only kept coming back to how much I was downloading.
This is exactly the same thing Verzion was trying to do and they got hauled in by the AOG in New York for deceptive marketing, promoting a service as unlimited that had undisclosed restrictions, restrictions were not displayed in a conspicuous manner, in either the advertisments or the contract itself.
You can read the press release from the AOG here
»www.oag.state.ny.us/press/2007/o···_07.html
Telus needs to be brough before the Canadian Competition Board for the same reasons, consumers need to be treated fairly and honestly. | |
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