Scoop
join:2006-08-05
Ottawa, ON
 ·TekSavvy Solutions..
| reply to elwoodblues
Re: CIA in trouble with Bell!
said by elwoodblues  :said by Scoop :said by donoreo :I guess it is finally time to get rid of my IGS service and move to Teksavvy. You should have done it a long time ago. You have HUGE issues with 3web, your posts (when related to 3web) are always negative.. why is that? You're right I do have huge issues with them having dealt with their piss poor customer service and non-existent and inept "technical support". I've also waited for hours for someone to answer the phone which is not acceptable. I'll continue to steer people away from 3Web/CIA at every chance I get. More recently people have mentioned improved service but I've still see no comments regarding improved customer service or tech support. |
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anon149
@vaxination.ca
| reply to donoreo
>I never switched because I never had any problems. Do not fix
>it if it is not broken. I have a static IP and everything
>works. I may pick up a second IP at Teksavvy, be nice to
>have.
You just need to be aware that *IF* Bell does decide to pull the plug, there will not be any advance public warning, and you will suddently be stuck without ADSL service and scrambling to find an alternate service before Bell pulls your line card. In the case of ISTOP, they started to pull line cards within minutes of pulling the plug on ISTOP itself. So you may be a few days without service if they agressively start pulling line cards.
This may or may not happen for Cybersurf. I think ISTOP was probably a worse case scenario, and it left a number of customers without ADSL service for days until the line cards were put back in at the request of a new ISP.
There was about 6 month delay between first real threath of pulling the plug and Bell actually pulling the plug on ISTOP. (Ralph probably knew more than 6 months before).
Cybersurf is larger, and probably has more ADSL customers in Bell territory than ISTOP had, so Bell would weigh the PR cost of disconnecting a larger number of customers before pulling the plug. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON
| reply to Scoop
said by Scoop :You're right I do have huge issues with them having dealt with their piss poor customer service and non-existent and inept "technical support". I've also waited for hours for someone to answer the phone which is not acceptable. I'll continue to steer people away from 3Web/CIA at every chance I get. More recently people have mentioned improved service but I've still see no comments regarding improved customer service or tech support. To be honest I haven't called Tech support in a VERY VERY long time, has it gotten better? No idea, I just have had no issues. |
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Bellundo
@teksavvy.com
| reply to jfmezei
Bell will put a lien against all of cybersurf's assets and any future profits they may make. Of course we know they'll never make any as every Canadian company quote "cooks the books" but never gets caught. Canadian is the most dishonest and corrupt country in the world. |
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HeadSpinning
join:2005-05-29
Windsor, ON
| said by Bellundo :
Bell will put a lien against all of cybersurf's assets and any future profits they may make. Of course we know they'll never make any as every Canadian company quote "cooks the books" but never gets caught. Canadian is the most dishonest and corrupt country in the world.
That isn't how Bell handles these situations. They will serve notice to disconnect, and unless they pay up, or get a court order to block disconnection, they will pull the plug. |
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anon149
@vaxination.ca
| >That isn't how Bell handles these situations. They will serve
>notice to disconnect, and unless they pay up, or get a court
>order to block disconnection, they will pull the plug.
If company X owes Bell 2 million bucks in unpaid bills, Bell will not only disconnect, but will also want to take whatever steps are possible to recover as much of the 2 million it is owed as possible.
If X has no assets and no profits, Bell may decide that it is not worth paying its lawyers to try to recover pennies on the dollar. But if X has money/assets, Bell may see possibility to recover more than the cost of recovery and thus reduce the amount it needs to write off. |
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HeadSpinning
join:2005-05-29
Windsor, ON | Well X likely has no assets or future profits, so Bell will just yank the plug and cut their losses.
The customer base is of no value to Bell. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON
| reply to Bellundo
said by Bellundo :
Bell will put a lien against all of cybersurf's assets and any future profits they may make. Of course we know they'll never make any as every Canadian company quote "cooks the books" but never gets caught. Canadian is the most dishonest and corrupt country in the world.
I'm sorry, but where did the Subprime mess emerge from? Or how about the Asset Backed Commercial Paper mess? |
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