inferno
join:2008-07-06
1 edit |  Comcast + Olympics = Termination?
Referring to this post:
»Used over 300 gigs downloading Olympic videos...
Well, I guess I am screwed also. Over the past week, I have downloaded over 300gigs of videos with 2 directv hd-dvr receivers. Downloaded ALL of the olympic games, all of the videos they had. Guess I will have to move to ATT when they implement this BS. Why would they want to downgrade their service...?
Friend of mine also has comcast. He told me he is going to run torrents 24/7 to use as much bandwidth as possible to try and get himself terminated. Can't wait to see what happens... |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA | most likely they won't bother you over a single month of 300 GB, unless you did alot more, if so, when the call comes tell them it was the olympics and it won't happen again.
Your friend is a dumbass. |
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sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:  | reply to inferno
A person at corporate said they don't really care much about the downloading part...it's more about uploading that they care.
This came from someone I met at the Comcast building...not some CSR. |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
 ·Comcast
| said by sansri88  :A person at corporate said they don't really care much about the downloading part...it's more about uploading that they care. That is true (up to a certain point) by design DOCSIS is an unbalanced throughput system.
Right now the real bottleneck is on the upload side.
when DOCSIS3 is fully rolled out more bandwidth both up and down will be available but there will always be a 4:1-8:1 ratio restriction. |
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Toropop
join:2001-11-11
Vancouver, WA
 ·Vonage
| reply to tshirt
I just heard, moments ago on the news, that Comcast will be allowing four (4) violations before they terminate your service for going over the cap. Up until then, they will be throttling your connection during the first "few" minutes of a download. Throttling is supposed to be to "DSL-like" speeds.
No concrete numbers were given, of course.
Oh, the other amusing tidbit of info was that they state that most customers use 2-3GB a month. I'm guessing those same customers don't use Fancast or other Comcast-integrated sites.
My question: if 'most' customers only use 2-3GB a month, why are those same 'most' customers being penalized with a cap? Why not just go after the 10-20% of users who use 80% of the bandwidth? |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| said by Toropop :My question: if 'most' customers only use 2-3GB a month, why are those same 'most' customers being penalized with a cap? Why not just go after the 10-20% of users who use 80% of the bandwidth? Because people complained that they didn't like how Comcast initially did the invisible caps, so now we all must suffer. |
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Cabal
Premium
join:2007-01-21
Boston, MA
| reply to Toropop
said by Toropop :I just heard, moments ago on the news, that Comcast will be allowing four (4) violations before they terminate your service for going over the cap. Up until then, they will be throttling your connection during the first "few" minutes of a download. Throttling is supposed to be to "DSL-like" speeds. No concrete numbers were given, of course. Oh, the other amusing tidbit of info was that they state that most customers use 2-3GB a month. I'm guessing those same customers don't use Fancast or other Comcast-integrated sites. My question: if 'most' customers only use 2-3GB a month, why are those same 'most' customers being penalized with a cap? Why not just go after the 10-20% of users who use 80% of the bandwidth? Incorrect, you're confusing it with the potential plan for 4 DMCA violations. Very different thing.
And the customers who use 2-3 GB a month aren't being penalized. They are only going after the heavy (250+ GB) users.
--
Interested in open source engine management for your Subaru? |
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inferno
join:2008-07-06
| Re: Comcast + Olympics = Termination?
said by sansri88 :A person at corporate said they don't really care much about the downloading part...it's more about uploading that they care. This came from someone I met at the Comcast building...not some CSR. So what your saying, I can download 1tb a month on the download side, but not upload more than 250gigs in one month?
Please explain more from your conversation. |
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sturmvogel
Obama '08
join:2008-02-07
Houston, TX
1 edit | reply to Rob
said by Rob :said by Toropop :My question: if 'most' customers only use 2-3GB a month, why are those same 'most' customers being penalized with a cap? Why not just go after the 10-20% of users who use 80% of the bandwidth? Because people complained that they didn't like how Comcast initially did the invisible caps, so now we all must suffer. And how is it that you are "suffering" ? If you did not go over the invisible 250 GB cap before, how is it that you are "suffering" now ? Does truth in advertising hurt so much that it is causing "suffering" ? How unbearable !
In my opinion, this is a blatant strategy to turn users against users to draw attention from the inadequate network that was oversold as services now that people bought and expected to be able to use are not available.
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Treason is a matter of dates |
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funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
 ·Verizon Online DSL
·Skype
1 edit | reply to inferno
I was just sharing this story with someone and ran through the math. Tell me if I'm off course --
If I do my math right (say 150 GB downloaded by each DVR, at a conservative 5 Mbps bitrate (2.5 GB/hr), that's 60 hours of programming.
Is this via-ISP downloading service something additional that DirectTV offers?
Friend of mine also has comcast. He told me he is going to run torrents 24/7 to use as much bandwidth as possible to try and get himself terminated. Can't wait to see what happens... You need a better class of friends. He's hurting his neighbors more than Comcast.
When Comcast assesses why customers cancel, customers sort out into one of two buckets -- ones they'd rather keep and ones they'd rather lose. He sends a much stronger message if he quits in protest as a customer they'd rather keep.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...
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sturmvogel
Obama '08
join:2008-02-07
Houston, TX
| reply to inferno
said by inferno :said by sansri88 :A person at corporate said they don't really care much about the downloading part...it's more about uploading that they care. This came from someone I met at the Comcast building...not some CSR. So what your saying, I can download 1tb a month on the download side, but not upload more than 250gigs in one month? Please explain more from your conversation. Yes, a janitor from CC said something to somebody off the Internet in a forum. Credible source of information.
Read the new AUP, give it 30% error rate in your disfavor and you may be safe as usage in my opinion.
If you read something and think it may be in the customer's disadvantage, in my opinion probably it will be.
Lobby your city to allow other's into CC's franchise, allow competition from DSL, FiOS, municipal wifi or Martians, whoever. As long as there is a monopoly, this behaviour will go unchecked.
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Treason is a matter of dates |
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inferno
join:2008-07-06
| reply to funchords
said by funchords :Is this via-ISP downloading service something additional that DirectTV offers? This is downloading through the internet. It downloads through the directv hd-dvr receiver, using directv's servers, which means its on the outside of comcast... :-\ |
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funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC | If you haven't seen this -- you need to submit your example:
»gigaom.com/2008/08/29/the-gigaom···allenge/
--Robb |
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Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
| reply to inferno
I don't know whether anybody already mentioned this, but what's really funny is that if you were downloading Olympic videos from NBC, it's extremely likely that they were cached somewhere still in Comcast's network. NBC did a pretty good job making sure that all the traffic would count as "peering" instead of traversing outside-ISP networks for the vast majority of ISPs.
I guess I'm just laughing at how arcane and asinine the bandwidth-policing algorithm is here to not make some sort of allowance for traffic which stayed inside the ISP most of the time. Sure, you still created load on your downstream channel, I seem to not remember anybody talking about increased congestion during the olympics.
What's really a crime here is the terrible HD compression of the whole event. Fast motion was essentially a tile-show. I couldn't bare it. I know at least in my market that watching the NBC HD channel 1080i was visually frustrating, and during the first two days there was noticeable distracting audio popping. That's the real crime.
--
"Some people never see the light till it shines thru bullet holes." -Bruce Cockburn
I'm testing Gmail's spam filters: Broadbandreports1@gmail.com
Spam: 12900+ messages currently using 406 MB. |
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sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:
1 edit | reply to sturmvogel
Heh. A janitor...
No, actually this came from someone much higher than you think. |
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sturmvogel
Obama '08
join:2008-02-07
Houston, TX
| said by sansri88 :Heh. A janitor... No, actually this came from someone much higher than you think. Well, then, kind sir, please inform your contact of the extreme dissatisfaction his company has among some customers.
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Treason is a matter of dates |
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sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs: | If I can figure out how to contact him then yes I will forward the complaints here to him.
I met him in person at the Comcast building once. |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to Toropop
said by Toropop :I just heard, moments ago on the news, that Comcast will be allowing four (4) violations before they terminate your service for going over the cap. Up until then, they will be throttling your connection during the first "few" minutes of a download. Throttling is supposed to be to "DSL-like" speeds. The news is wrong.
"What will happen if a customer exceeds 250 GB of data usage in a month?
The vast majority - more than 99% - of Comcast customers will not be impacted by a 250 GB monthly bandwidth or data usage threshold. If a customer exceeds more than 250 GB and is one of the heaviest data users who consume the most data on our high-speed Internet service, he or she may receive a call from Comcast's Customer Security Assurance ("CSA") group to notify them of excessive use. At that time, Comcast will tell the customer exactly how much data per month he or she had used.
If a customer surpasses 250 GB and is one of the top users of the service for a second time within a six-month timeframe, his or her service will be subject to termination for one year. After the one year period expires, the customer may resume service by subscribing to a service plan appropriate to his or her needs."
Source: »help.comcast.net/content/faq/Fre···xceeding
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»Celestia-this is a REALLY COOL program!!! |
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Toropop
join:2001-11-11
Vancouver, WA | reply to sturmvogel
I see your point. I guess I just wanted to whinge a bit.  |
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