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The ride is over »
« Sorry Speakeasy  
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disco
Tonic
Premium
join:2002-01-19
Seattle, WA
clubs:

reply to disco
Re: bandwidth limits?

I used over 500GB last month and heard nothing from Speakeasy. Perhaps your problem is area specific?

On the other hand, I'm on a significantly more expensive/faster circuit than yours (ADSL2, 15mbit/1mbit), so it could be that limits are in place for their lower tiers. Sucks that they would lie to you like that, I definitely wouldn't pay that ETF.

ClintJCL

join:2001-09-19
Alexandria, VA
·Speakeasy

reply to disco
Actually, they are liars:

»Review of Speakeasy by ClintJCL

I was terminated for using my connection nearly constantly. The thing is, I TOLD THEM THIS IS WHAT I WOULD BE DOING, and in pre-sales chats, they told me using 100% of my bandwidth 100% of the time was acceptable.

(I took screenshots, they are attached to my review)
--
-Clint
clint@acm.vt.edu

NgtFlyer

join:2000-07-09
Marietta, GA

reply to CylonRed
said by CylonRed See Profile :

Have not needed support, line never goes down for anything but maintenance, virtually no ISP allows any servers on residential lines, and TW will never be in my house.
I'm also a long-time customer. I've had my service for over 6 years and have had virtually no connection issues, ever. I also have Netshare and provide connection to several neighbors. This cuts my cost greatly.

I have other alternatives, but until, as a customer, I see otherwise, I will continue my course. Two more Netshare clients and I'll upgrade to 15x1 service. I am pre-qualified. (The CO is three blocks from my home.)


CylonRed
Premium,MVM
join:2000-07-06
Bloom County
reply to CBKBAMF
Have not needed support, line never goes down for anything but maintenance, virtually no ISP allows any servers on residential lines, and TW will never be in my house.

CBKBAMF

join:2008-08-26
Tacoma, WA

reply to CylonRed
said by CylonRed See Profile :

Ummmmm - I know of the post in the link - I have been a customer of SE now for 6-7 years now. I was correctly posting info as we know it who thought that a poster whom has no SE identification as an employee. Till SE gets realistic again on these forums - that is how I have to view posts in this forum.
Good luck with that. Speakeasy is going down the toilet, and quickly. They are laying off employees left and right (I myself was let go a few months ago). When you have your CFO and CMO resign for positions with other businesses within a week of each other, the writing in on the friggin wall.

I can recall one specific instance where a marketing employee directly told a group of us that we are NO LONGER AN ISP, BUT A VOIP COMPANY WHO ALSO OFFERS CONNECTIVITY.

It's a shame, really. It was a fun place to work. The employees were awesome. Management, not so much.

Get smart, quit paying $65 a month for 1.5M/786Kbps and find another alternative.

What benefit is there to being a Speakeasy customer? It's overpriced, support has gone down the toilet, and the technology is archaic.


CylonRed
Premium,MVM
join:2000-07-06
Bloom County

reply to tdumaine
Ummmmm - I know of the post in the link - I have been a customer of SE now for 6-7 years now. I was correctly posting info as we know it who thought that a poster whom has no SE identification as an employee. Till SE gets realistic again on these forums - that is how I have to view posts in this forum.

tdumaine

join:2004-03-14
Redmond, WA
·Comcast

reply to CylonRed
said by CylonRed See Profile :

Well - we hope it is someone from SE - we really have no idea if they are other than their individual word since SE has been mum about the forum and their employees...
CBKBAMF is likely a salesperson as support is not allowed to take or place orders.

CBKBAMF also said what they post is their own opinion as speakeasy yells and frowns upon employees posting.

»Speakeasy Support Rep

gariac

join:2004-01-30
Fremont, CA
·Speakeasy

reply to disco
I hope the free hardware isn't a BritePort modem. It is junk. Worse, once you accept that "free" modem, you are stuck with speakeasy for a year. I just finished an edit to my speakeasy page regarding replacing my BritePort with a 2wire 2701HG-B. Much better quality and about $40 used.

CBKBAMF

join:2008-08-26
Tacoma, WA
reply to brianiscool
You're going to go far in life.

CBKBAMF

join:2008-08-26
Tacoma, WA
reply to CylonRed
Whether or not I work for the company doesn't really matter. What matters is that everything I post on here is my opinion, and not the opinion of Speakeasy, Best Buy, or any other entity other than my own.

*official disclaimer*

LOL.


CylonRed
Premium,MVM
join:2000-07-06
Bloom County
reply to bhan261
Well - we hope it is someone from SE - we really have no idea if they are other than their individual word since SE has been mum about the forum and their employees...


bhan261

join:2001-02-12
New York, NY
reply to disco
WOW...what amazes me is that there's actually someone from Speakeasy reading and responding here! They've been MIA for months...maybe years.

brianiscool

join:2000-08-16
Miami, FL
reply to disco
Use up their bandwidth for a month let them get stuck with the bill :P Just find a new ISP after

CBKBAMF

join:2008-08-26
Tacoma, WA
reply to disco
Unfortunately, there's not much more I can do now that your service is ordered. Hope you enjoy your service, get a hold of us if there is anything else we can help with.


disco
Tonic
Premium
join:2002-01-19
Seattle, WA
clubs:

reply to CBKBAMF
said by CBKBAMF See Profile :

tdumaine is correct... there is no "cap" for usage, but if you are running 100% for days on end, you may end up getting a phone call.

shoot me an email if you'd like to set up some service, we've got some offers going right now that you'd find pretty attractive I think.
Wish I would have seen this sooner, I already ordered service. I'm getting free install and free hardware, could you have offered better? He mentioned a free first month, but then backed out and said that was only for ADSL not ADSL2.

CBKBAMF

join:2008-08-26
Tacoma, WA

reply to disco
tdumaine is correct... there is no "cap" for usage, but if you are running 100% for days on end, you may end up getting a phone call.

shoot me an email if you'd like to set up some service, we've got some offers going right now that you'd find pretty attractive I think.

tdumaine

join:2004-03-14
Redmond, WA
reply to disco
No caps per se, but they do have an AUP (acceptable usage policy).

Cant use your connection full speed for days on end. Really the only limit.


CylonRed
Premium,MVM
join:2000-07-06
Bloom County

reply to disco
I would not come close to that cap but they do not have any that I know of although they did release a new TOS - not sure if caps are mentioned at all but the TOS can be read online...
--
Brian

It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr...


metrodust
Hey Thats Mine

join:1999-12-10
Seattle, WA
reply to disco
far as i know, Speakeasy doesn't have a usage cap.


disco
Tonic
Premium
join:2002-01-19
Seattle, WA
clubs:

I am currently a Comcast customer thinking I will be making the switch to Speakeasy here in the next week or two. I'm qualified for their 15/1 package and will be ordering that. My only concern is that I've read in some of the reviews here that Speakeasy actually has more strict bandwidth usage caps (100GB?) than Comcast, but the reviews seem to be mixed.

I have never had any trouble with Comcast, but my guess is that I easily exceed 100GB/month of bandwidth. I'd assumed since the speakeasy package is $180/month, it would be less restrictive. Is this not the case? Are there set limits for Speakeasy? I'm not someone who uses their internet 100% 24/7, but I don't want to have any issues with Speakeasy.

Thanks for any help you can offer.
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