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Forums » US Cable Support » Road Runner » [TWC] 15/2 speed tier in SoCal yet???
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[TWC] Rochester RR and cable modem question. »
« Email TWC about the Comsumption Based Billing  
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wstcvnaca

join:2004-10-05
La Puente, CA

reply to SoCalResident1
Re: [TWC] 15/2 speed tier in SoCal yet???

I might be moving in the coming months to an area that is served by Charter Communications, Verizon DSL, or Verizon FIOS as the viable options. If you think TWC is bad, try Charter. I hear nothing but nightmares about them from friends who use their service (both internet and CATV). FIOS would be cool, but just a freaking headache to install and get everything working properly. And Verizon DSL, OH HELL NO!!!


Alcahuete

@rr.com
reply to SoCalResident1
A few days late, but so far so good. Getting 19mbit down. Only about 1.3 up today and around 1.6 up last night, but I guess that's not too bad.

SoCalDude

join:2008-07-30
Oxnard, CA
·Verizon FIOS
·RoadRunner Cable


3 edits
reply to SoCalResident1
Everything over here has been going pretty good lately.



I just saw a commercial for TWC and they're finally promoting Road Runner Turbo with Power Boost and
"up to 15M"
Has anyone else seen it?


Ventura805

@rr.com
reply to SoCalResident1


Power Boost FTW! I wish Power Boost was available on the upload.

jjsdomingo

join:2001-11-12
San Diego, CA
reply to SoCalResident1
I have 15/2, Clairemont Mesa, San Diego with Powerboost. Installed 15/2 week of Thanksgiving 08' Max at 21.7/1.9, Average 18.9/1.9


mogwai_UT

join:2004-06-06
Lancaster, CA
reply to SoCalResident1
Well it looks like after losing 15/2 for 2-3 weeks, I am back on it.


San Diego

@rr.com
reply to SoCalResident1
Anyone hear any new news on FIOS getting to San Diego?

Ive been using 15/2 here in North County San Diego for couple months now and I need a faster speed to stream live tv while doing other stuff on the comp.


djrobx

join:2000-05-31
Valencia, CA
reply to SoCalResident1
We lost 10/1 in Tujunga, CA. Back to 6000/512. Bleh!
--
AT&T U-Hearse
Your funeral. Delivered.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

What's strange is ... I've been hitting above 10,000kbps here in Valencia, and have been on the 'standard' package which was 6000/512kbps

Using Java test


Using speedtest.net

--
Canada = Hollywood North


Santa Monican

@rr.com

reply to SoCalResident1
Over past few weeks, 15/2 has disappeared in Santa Monica 90404; back to 10/1. ( I have also tested at testmy.net with much poorer results.)

Anyone else in West L.A./Santa Monica with similar or getting 15/2?



Santa Monica

@rr.com

reply to SoCalResident1
One more test -


This speed has been more in line with others except speedtest.net
Someone had mentioned in some other post that you should use a speed test that examines sustained speed, like testmy.net Which testing sites are reliable?

kenfab

join:2001-09-11
Ventura, CA

reply to Santa Monican
said by Santa Monican :

Over past few weeks, 15/2 has disappeared in Santa Monica 90404; back to 10/1. ( I have also tested at testmy.net with much poorer results.)

Anyone else in West L.A./Santa Monica with similar or getting 15/2?


Same problem in Ventura. I've been paying for top tier for years, had solid 15/2 for many months (with a couple dips in speed here and there), yet now it seems I'm stuck at 10/1.

Oh and naturally just last week I received time warner junk mail addressed to "Our Neighbor" advertising "up to 15/2" service.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

No reason to 'pay' for 15/2, if all they're selling is the 10/1 (I wouldn't pay for more than the standard, as there's no "real" need for it today, and no real ability to support it by TWC)

'Standard (all the best package) 10/1Mbps (originally 6/512kbps)

»nitro.ucsc.edu/
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 979.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 12.07Mb/s
Your PC is connected to a Cable/DSL modem
Information: Other network traffic is congesting the link

»speedtest.surewest.net/
Download Speed: 11035 kbps (1379.4 KB/sec transfer rate)
Upload Speed: 963 kbps (120.4 KB/sec transfer rate)
Latency: 80 ms

»elkgrove.speedtest.frontiernet.net/
Last Result:
Download Speed: 11226 kbps (1403.3 KB/sec transfer rate)
Upload Speed: 970 kbps (121.3 KB/sec transfer rate)
Monday, March 23, 2009 10:38:01 AM
--
Canada = Hollywood North


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Its getting weirder... I'm at 'peak' time right now.
This must be 'powerboost' (even though I've never subscribed to it)

TCP/Web100 Network Diagnostic Tool v5.5.4a
click START to begin

** Starting test 1 of 1 **
Connected to: nitro.ucsc.edu -- Using IPv4 address
Another client is currently being served, your test will begin within 45 seconds
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 976.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 17.04Mb/s
Your PC is connected to a Cable/DSL modem

click START to re-test


--
Canada = Hollywood North


Alcahuete

@rr.com
reply to SoCalResident1
Well I'm back to 10/1 in Lancaster. This is ridiculous.

Mad Mac

join:2003-03-10
Moorpark, CA
No service before going to work this morning, but came back to this:



Modem config shows 10/1 again, but looks like "Powerboost" has arrived.

jimmy56

join:2008-05-12
Yorba Linda, CA
reply to SoCalResident1
Here's what I'm getting in Yorba Linda.



Studio City

@pacbell.net

Dunno if this means anything to anyone, but I spent a LONG time on the phone today w/Erin at TWC discussing the possibility of moving from AT&T DSL (where the service and speeds have gotten worse since I first joined up w/pacbell 11 years ago -- i.e. 500Kps down/300 up with my static IP).

She informed me that if you subscribe to their top tier program you are GUARANTEED speeds no lower than 10Mbps and up to 15. Tier Two is guaranteed 6Mbps up to 10, and Tier Three is of course 1.5-6. Having said that, she said that this new Turbo in being slowly implemented in my direction (Studio City, CA) having started up in Ventura County, and now as far south as Northridge. She went on to say that it would be to my area in 2-3 months and that then my Top Tier speeds would be GUARANTEED no lower than 15Mbps.

I offer this to create a picture of what vicinities are supposedly now covered in the LA area, as well as to inquire to all those north of Northridge -- Since Turbo arrived in your area, have you EVER had speeds lower than the guaranteed ones mentioned above?

Mad Mac

join:2003-03-10
Moorpark, CA
·RoadRunner Cable

Frankly, I'd take the "guaranteed" speeds thing with a barrel of salt. Did Erin mention what they "guarantee" if they fail to deliver? How is it measured? Can you invoke the "guarantee" by sending them a result from Speedtest.net? Too many unanswered questions. This isn't a go at TW, I doubt if any provider could realistically make that sort of "guarantee".

ignorant

join:2006-03-26
I think Erin is a misinformed rep.
-
Forums » US Cable Support » Road Runner[TWC] Rochester RR and cable modem question. »
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