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CleanGene
Premium,MVM
join:2008-04-09
Manassas, VA

reply to Cabal

Re: [Spam] Comcast reporting spam from my IP

said by Cabal:

You can call up and have the block removed, but you probably want to restructure how much mail you're sending and where.
Quite. My understanding (and someone will surely correct me if I'm wrong) is that the initial block can be lifted without much hassle. However, if abuse is detected again and the block is re-enabled, it will be permanent, and no amount of pleading will remove it.


koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:14

1 edit

said by CleanGene:

said by Cabal:

You can call up and have the block removed, but you probably want to restructure how much mail you're sending and where.
Quite. My understanding (and someone will surely correct me if I'm wrong) is that the initial block can be lifted without much hassle. However, if abuse is detected again and the block is re-enabled, it will be permanent, and no amount of pleading will remove it.
Which means I'm not going to ask that the block be removed until Comcast provide me some evidence of said "spamming" or "mass mailing" (which isn't happening either -- I keep a very close eye on my SMTP logs). I want a Message ID, queue ID, Subject line, timestamp of the mail, or SOMETHING I can key off of.

Basically, Comcast needs to show me evidence of said problem before I'll believe there is one. Based upon their own web page with the "alternateport" option, it appears to me this is a very common problem.

rugby
I think I know it all.
VIP
join:2000-09-26
Indianapolis, IN

I had the same thing happen to me with my Asterisk PBX and sending out voicemails. Comcast tagged those emails as spam and they just stopped going out one day. The bad part was that I wasn't checking my comcast.net email account so I never knew it was blocking them for a few days when people started emailing me asking why I wasn't returning their messages.



koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:14

said by rugby:

I had the same thing happen to me with my Asterisk PBX and sending out voicemails. Comcast tagged those emails as spam and they just stopped going out one day. The bad part was that I wasn't checking my comcast.net email account so I never knew it was blocking them for a few days when people started emailing me asking why I wasn't returning their messages.
Interesting. I don't use VoIP or any form of local PBX, so in my case, that rules that option out.

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