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MadDogATL
join:2007-12-09
Atlanta, GA

MadDogATL

Member

Authenticated outgoing mail server?

Hi there,

I have BellSouth (AT&T) DSL in Atlanta GA. I can send mail fine as long as I don't use authentication on the outgoing mail server. However, I want to use an authenticated outgoing mail server, so I don't have to change server settings when I'm on the road.

First things first - getting it to work at home, where the BellSouth connection is. I have spent hours on the phone with BellSouth, and no matter what we try, we cannot get my mail to send using authentication.

I have mail.bellsouth.net as the outgoing mail server, and I have my user name & password correct. We have tried several different ports, (25, 465, 587, 992, 995, etc.) with and without SSL. Basically they have told me that, since I can send without authentication, it's not their problem.

Anybody got any ideas?

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

Authenticated SMTP is not supported on Bellsouth/ATT's mail servers. It's a bit disturbing that you were forced to waste such a large amount of time on something that isn't available. Support should know these things.
MadDogATL
join:2007-12-09
Atlanta, GA

MadDogATL

Member

Hmmm. This link seems to indicate that, not only does AT&T support it, they require you to use it:

"AT&T has upgraded its network and now requires SMTP authentication and has blocked Port 25."

»support.att.net/bellsout ··· ddb9a759

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf

MVM

From the site, and absolutely not the case here:

What happens if I don't set up SMTP on my email program?

* Your emails will time out when you try to send them.
* You will be asked for a password every time you try to send an email.
MadDogATL
join:2007-12-09
Atlanta, GA

MadDogATL

Member

There are definitely some contradictions. What's your source that BellSouth does not support authenticated SMTP?
jhaygood86
join:2005-03-01
Hiram, GA

jhaygood86 to MadDogATL

Member

to MadDogATL
Use their new SMTP server:

SMTP: fmailhost.isp.att.net, SSL, port 465
POP3: fpostoffice.isp.att.net, SSL, port 995

They work for bellsouth.net and BellSouth att.net email addresses.

graysonf
MVM
join:1999-07-16
Fort Lauderdale, FL

graysonf to MadDogATL

MVM

to MadDogATL
My source is that it does not work when tested.

Put whatever you want in for username/password. It will accept that and deliver the mail anyway.

If it was working, the above would fail.
MadDogATL
join:2007-12-09
Atlanta, GA

MadDogATL to jhaygood86

Member

to jhaygood86
That worked! Sweet! I don't know why I ever call BS support. I should just come here!
MadDogATL

MadDogATL to graysonf

Member

to graysonf
said by graysonf:

My source is that it does not work when tested.
It works with the servers jhaygood86 provided. (Thanks!)
jhaygood86
join:2005-03-01
Hiram, GA

jhaygood86 to MadDogATL

Member

to MadDogATL
Your welcome

woodie
join:2000-09-23
Gulf Breeze, FL

woodie

Member

Worked for me too!! Thanks, now hopefully when I'm away from home I can send and receive mail thru my bellsouth.net account!