Sasba858
join:2008-08-28
Pearl River, LA
1 edit | reply to Hayward
Re: Taking the step to change internet providers, and need help.
I purchased a new in box AT&T Motorola High Speed DSL Modem Model #2210-02-1006 from a fleabay seller for $43(AT&T/Bell South wanted $75). It arrived yesterday and a AT&T FastAcess DSL Instllation Wizard Disc came with it. I am hoping with the help of the informational links from this forum and the nice helpful people in this forum I can get it up and running myself.
Someone told me I can get my AT&T Motorola High Speed DSL Modem up and running while keeping my Charter internet for now. I do not understand how I can do this since I will have to program my computer setting to accept AT&T/ BellSouth instead of Charter.
Could someone please explain how that can happen? |
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kremithefrog
join:2008-06-27
Albany, GA
 ·AT&T Southeast
| What do you have on your computer 'set' for charter?
Generally, with cable and dsl your get your connection to the pc through an ethernet cable that connects to the modem. The modem handles all communication between your lan and the ATT network so your pc just has to send/receive through the ethernet cable. To use a different network, you just swap the ethernet cable to the other network. Nothing has to be set on the computer. Just run that disc or look on here for how to do the manual installation. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| reply to Sasba858
said by Sasba858  :I tried plugging in the data cable into the wall outlet plug and then the other end into the modem, and all that lites up is the green power button on the modem. The dsl light should be flashing red.... was it flashing red?
said by Sasba858 : but I think I will have to place the order first before they cut the juice to the test jack Yes the dsl won't be active until after your order it and bellsouth activates it. |
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Sasba858
join:2008-08-28
Pearl River, LA
2 edits | reply to kremithefrog
kremithefrog,
Currently with Charter I have my ethernet cable line coming from my cable modem to my Belkin router - from the Belkin router I have ethernet cable lines going to my Desktop PC, Printer, Vongage Modem, and my Netgear 102 wall plug.
I just checked the test jack that in a Bell South box outside my house and the modem DSL light does NOT come on at all, (not even a flashing red light) meaning there is no juice coming to the house whatsoever.
Can I still set up the modem without any juice?
If so, tell me how, because if I unhook my ethernet line going to my Desktop PC from my Belkin router I will no long have internet to direct me to info from this forum. |
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jtudor
Xm 60's On 6 Freak
Premium,MVM
join:2002-12-07
Morganton, NC
| reply to Sasba858
You should take a phone and plug it into the test jack at the NID and see if you have dial tone there. Even if there is no service, there should be a dial tone. You should be able to dial 911 at the very least unless AT&T has disconnected the line somewhere.
Then check inside the house for dial tone at the jack where you intend to connect the modem.
If you have no DT at the NID, you will have to wait on a truck roll before you can do anything else. If you have DT there but not in the house, then you have an internal wiring problem, which is your responsibility unless you have POTS service and the inside wiring plan from AT&T. The inside wiring plan does not apply to DSL.
--
Best of luck
"Do, or Do not, there is no try!" Yoda
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Sasba858
join:2008-08-28
Pearl River, LA
1 edit | jtudor,
I have never had AT&T/BellSouth services, ever. The lady that owned the house before me had BellSouth for her home phone only. The line must have been shut off after she moved, as there is no Dial Tone from any outlet wall jacks in the house, or the test jack in the nid outside the house. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| said by Sasba858 :I just checked the test jack that in a Bell South box outside my house and the modem DSL light does NOT come on at all, (not even a flashing red light) meaning there is no juice coming to the house whatsoever. That does not sound good the dsl light should flash red.
I think you need to find out if that modem will sync
Info: Motorola 2210 Status Lights
said by Sasba858 :Can I still set up the modem without any juice? If so, tell me how, because if I unhook my ethernet line going to my Desktop PC from my Belkin router I will no long have internet to direct me to info from this forum. You said you have 2 computers.... leave one connected to the router.
Connect the other computer to the dsl modem.
I'm sure Airwolf7 will sort all this out for you in due time just be patient. |
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Sasba858
join:2008-08-28
Pearl River, LA
| Ok, when I plug my modem in the electrical wall outlet my power light comes on solid green. No other lights come on.
Please do me a favor and disconnect everything from your modem except the electrical power cord, and tell me if any of your lights come on besides the solid green power light?
Thank you in advance. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| I don't have access to a bellsouth motorola 2210-02-1006
When a motorola 2210-02-1002 is powered up with nothing else connected:
The power light is steady green.
The dsl light is flashing red.
Anybody reading this thread who has a bellsouth 2210 care to reply to Sasba858 request? |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
2 edits | reply to Sasba858
I don't believe what we thought the Diagnostic LEDs were supposed to do and what they really do jive up.
When I had my line problem I caught my 2210-02-1006 in various states of failure and the Diagnostic LEDs didn't jive up with the failure mode.
Your modem is probably just fine.
I tested mine and when I insert the power adapter plug into the modem the Power LED turns Green then Red then Green. This means it passed the Power On Self Test. No other lights would come on. It has been sitting there with only the Power LED on for about 30 minutes now and not a flicker out of any of the other Diagnostic LEDs.
.
.
EDIT: I also did a full factory reset on the modem and repeated the test with the same results. |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| reply to wayjac
said by wayjac :said by Sasba858 :I just checked the test jack that in a Bell South box outside my house and the modem DSL light does NOT come on at all, (not even a flashing red light) meaning there is no juice coming to the house whatsoever. That does not sound good the dsl light should flash red. I think you need to find out if that modem will sync Info: Motorola 2210 Status Lights About half of that info is wrong about the Motorola 2210-02-1006 Diagnostic LEDs behaviour. It's probably leftover info from the 2210-02-1002 or the 2210-02-10NA. |
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Sasba858
join:2008-08-28
Pearl River, LA
| reply to Airwolf7
Thank you my friend. That is exactly what mine is doing. The Power LED turns Green then Red then Green.
Forgive me for my sense of urgency about my modem working properly. When you buy something on fleabay that has a problem, there is a very short time span to do anything about it. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| said by Sasba858 :Forgive me for my sense of urgency about my modem working properly. When you buy something on fleabay that has a problem, there is a very short time span to do anything about it. That's why I asked about the dsl light. |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| reply to Sasba858
I will see you all latter. I'm going to get me about 8 to 10 hours of sleep. I have been up way to long.
I just noticed that I forgot about my 2210 and left it on my desk plugged in. It's hotter than fire. It's never been this hot. I mean it's just scorching hot. Don't leave it with just the power adapter plugged into for very long. |
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Sasba858
join:2008-08-28
Pearl River, LA
| Go on and get your well deserved sleep. When you wake up and come back in here maybe you can address my question in the thread below.
»Is there anything I can do right now? |
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ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs: | reply to wayjac
I happen to have a 2210-02-1006 sitting in front of that I got on a new install. With only power connected, you only get the green power light. No flashing or anything on any other led's. |
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Sasba858
join:2008-08-28
Pearl River, LA | Thank you ropeguru, that makes me feel alot better about my modem not having any problems so far. |
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