 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | People Can Work Around This At least for cell phones, just about every company provides a 15 to 30 day window in which a customer can test drive the service to make sure it works for them.
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 Steve BPremium
join:2004-08-02
Seattle, WA | While I find this typical of the current FCC. I agree with you, the 30 day window for the carriers is more than enough time to test the carrier's performance. All the carriers in my area have 30 day windows except T-Mobile, they told me 14 days. |
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wentlancYou Can't Fix Dumb..
join:2003-07-30
Maineville, OH | reply to pnh102
Sure, you CAN work around it. But why remove the spotlight from any utility service industry? Utility companies SHOULD be transparent to their customers.
cw |
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pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | said by wentlanc:But why remove the spotlight from any utility service industry? Utility companies SHOULD be transparent to their customers. Look at it this way, did that previous FCC oversight result in universally good cell phone service throughout every part of the USA in which someone might ever need to use a phone?
Of course it hasn't.
The customer knows exactly what sort of expectations he/she has of cell phone service, and the trial periods give the customer ample time to decide if a cell phone or a provider is good enough to suit their needs.
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1 edit | reply to pnh102
FCC just moving to a NEW system This isn't the end of collecting data. It is just the end of the current obsolete system in place today that is based on POTS landlines. The FCC at the same time is instituting hearings for new rules to replace the current system. From the WSJ article:
The FCC will open up a related notice of proposed rulemaking that looks at how to improve the collection of data on complaints and other issues from phone companies, including wireless and Internet phone providers.
The decision highlights a broader issue at the FCC, where data collection from phone and cable companies hasn't kept up with changes in the marketplace, as more consumers have switched to wireless and Internet phone services.
A majority of the FCC's five commissioners, including Chairman Kevin Martin, agree it is time to stop requiring the reports and overhaul the reporting rules instead, according to people familiar with their thinking. --
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wentlancYou Can't Fix Dumb..
join:2003-07-30
Maineville, OH | reply to pnh102
Re: People Can Work Around This Nobody ever said that it caused any improvement in service whatsoever. What it DOES provide is the ability to look before you buy new hardware, port your number, etc.
Why is "good enough" good enough?
cw |
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