Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Cable Support » Road Runner » Delay on ping
Search Topic:
Uniqs:
866
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Slow Speeds in Cleveland, OH? »
« [TWC] Slow Speeds and High Signal Levels  
page: 1 · 2
AuthorAll Replies
-


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:

1 edit
reply to MacLeech
Re: Delay on ping

let me get my config changed back to 10/1 then i will do the test
my brother is gamming right now


MacLeech
The one and only
Premium
join:2001-07-14
SoCal

reply to Anonymous_
said by Anonymous_ See Profile :

how
»www.traceroute.org


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


1 edit
reply to MacLeech
said by MacLeech See Profile :

said by Anonymous_ See Profile :

it has been determined that the issues is on thier end as they tryed two notebook's and another modem (ambit)
REVERSE traces from networks that show the issue.
how
i will have to get my config changed back to 10/1 as it's set to 6/512 right now(i should have checked before they left)


MacLeech
The one and only
Premium
join:2001-07-14
SoCal


1 edit
reply to Anonymous_
said by Anonymous_ See Profile :

it has been determined that the issues is on thier end as they tryed two notebook's and another modem (ambit)
Right now it looks like the issue is beyond TWCs end and beyond TWCs upstream providers end, but it's difficult to tell without REVERSE traces from networks that show the issue.

jimbopalmer
Tsar of all the Rushers

join:2008-06-02
Greenwood, MS
·Windjammer Cable

reply to Anonymous_
said by Anonymous_ See Profile :

said by jimbopalmer See Profile :

You are averaging 1/2 the speed of light getting to 209.123.109.175

As such, I see no problem with your line that can't be solved by choosing nearer servers or proving Einstein wrong.
with

ip 98.148.247.2xx i get 78 to 83ms
ip 98.148.197.1xx 90 to 110ms (even in the dead of night 3am to 4 am)
Speed of light is the same even in the early morning, yes.

I get the same trace route to you from MS at both IPs.

3 12ms 9ms 10ms gig3-2.gnwdms-rtr1.natsoe.rr.com [65.28.206.73]
4 27ms 28ms 27ms so-3-1-2-atlaga-rtr1.peakview.rr.com [65.28.206.49]
5 26ms 27ms 24ms ge-2-3-0.cr1.atl20.tbone.rr.com [66.109.6.174]
6 27ms 29ms 27ms ae-0-0.cr0.atl20.tbone.rr.com [66.109.6.34]
7 41ms 42ms 41ms ae-3-0.cr0.dfw10.tbone.rr.com [66.109.6.36]
8 49ms 46ms 45ms ae-0-0.cr0.hou30.tbone.rr.com [66.109.6.38]
9 83ms 79ms 79ms ae-3-0.cr0.lax30.tbone.rr.com [66.109.6.0]
10 84ms 80ms 81ms 66.109.6.65
11 * 107ms 241ms tge9-4.vnnyca2-swt2.socal.rr.com [76.167.14.144]
12 166ms 89ms 273ms prt21.lsanca3-rtr1.socal.rr.com [76.167.2.8]
13 116ms 197ms 192ms gig2-3.pldlca1-rtr1.socal.rr.com [76.167.2.35]
14 120ms 191ms 137ms cpe-76-167-11-65.socal.res.rr.com [76.167.11.65]
15 87ms 90ms 98ms port-channel1-pldlca1-swt5.socal.rr.com [76.167.11.106]
16 90ms 92ms 89ms gig14-0.pldlca1-bsr3.socal.rr.com [76.167.11.42]
17 * * * Request timed out.

said by Anonymous_ See Profile :

also did i forget to say Power boost does not even work that good with the BAD ip's
Powerboost will have NO effect on pings ever, just bandwidth, nothing 'fixes' latency.
--
I tried to remain child-like, all I achieved was childish.


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


4 edits
reply to TWCHelp_random
said by TWCHelp_random :

well hey punker Road Runner aint perfect and you keep whining when your service is quite good for what i have in Austin and your pings are pretty damn good so be happy for what you have or go to something else and if you want to rant about it go and do it somewhere else. And when your trying to make a problem out of what is probably a problem on your machine or the site and not road runner in general.
they had two people come out

it has been determined that the issues is on thier end as they tryed two notebook's and another modem (ambit)

and the pings with the AMBIT were Much Higher in the 150ms range


TWCHelp_random

@rr.com

reply to Anonymous_
well hey punker Road Runner aint perfect and you keep whining when your service is quite good for what i have in Austin and your pings are pretty damn good so be happy for what you have or go to something else and if you want to rant about it go and do it somewhere else. And when your trying to make a problem out of what is probably a problem on your machine or the site and not road runner in general.

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
reply to Anonymous_
Please define working/nonworking, or good vs bad. I see nothing in the least of concern in the data you've posted.


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


3 edits
reply to MacLeech
yea same route

also did i forget to say Power boost does not even work that good with the BAD ip's (sometimes not at all)



good

13 telia-level3-ge.LosAngeles1.level3.net [4.68.110

bad

13 telia-level3-ge.LosAngeles1.level3.net [4.68.110


MacLeech
The one and only
Premium
join:2001-07-14
SoCal
reply to Anonymous_
Yet to see a pattern here...

Good and bad IPs in the same subnets.

So is there a pattern to the traceroutes between good and bad IPs? Do the bad ones all go bad in the same spot? Do the bad ones have a different return route?


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP

reply to MacLeech


MacLeech
The one and only
Premium
join:2001-07-14
SoCal

reply to Anonymous_
said by Anonymous_ See Profile :

less then 10% are fine

i had to renew 10 times to get one working one
1 of the 10 of the IPs YOU'VE received are "good".

Are all the addresses you've received in the same subnet or is that 1 address part of a different subnet?

Post the gateways of the "good" IPs and the gateways of "bad" IPs.


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


3 edits
reply to MacLeech
Click for full size
images do not load only 1/2 of them will
Click for full size
2008-09-05_1···1538.zip 1,056,318 bytes
(ignore white lines)
  
said by MacLeech See Profile :

So far you've shown some inconclusive data.

Do all 98. addresses have issues or is it only certain 98. addresses? Is it only with certain paths, like the one to DSLR you've shown?

less then 10% are fine

i had to renew 10 times to get one working one

only 50% of images load

»Edit This! -- Artify© Edition #199


MacLeech
The one and only
Premium
join:2001-07-14
SoCal

reply to Anonymous_
So far you've shown some inconclusive data.

Do all 98. addresses have issues or is it only certain 98. addresses? Is it only with certain paths, like the one to DSLR you've shown?

In the 2 traces you've shown the routing and latency is fine on RR's network and their upstream provider Level3's network, it just jumps when it hits Telia's network. Then again after Level3's network the path changes through Telia's network and Oac.net network. That's not something RR can control, but it may also not be the issue.

How do reverse traces look?

P.S. Do you realize that your first pic shows your IP 4 times and you only blocked 1 one them out?


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


4 edits
reply to MacLeech
Click for full size
let me see if i can get that working "ip" look's like someone took it :(




found a "Working IP" 98.148.206.2xx


boost does not work


now it does?


TTL 86400 is this normal?


MacLeech
The one and only
Premium
join:2001-07-14
SoCal


2 edits
reply to Anonymous_
said by Anonymous_ See Profile :

ip 98.148.247.2xx i get 78 to 83ms
ip 98.148.197.1xx 90 to 110ms (even in the dead of night 3am to 4 am)
Pings alone don't indicate much, traceroutes are needed.

In your traceroutes where do you find the increase in latency happening? Do you have reverse traceroutes showing similar increases in latency?

Also a 10-20 ms increase in latency isn't much of a problem, it could simply be caused by a different data route, there has to be more of a customer impacting issue than that for just about any tech support from any company to really investigate the problem.


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


4 edits
reply to jimbopalmer
said by jimbopalmer See Profile :

I am assuming that you live in Palmdale CA, if you actually live on the east coast, I am full of it.
gig14-0.pldlca1-bsr3.socal.rr.com sure looks to be Palmdale.

209.123.109.175 appears to be near New York City.
Google maps says the shortest possible distance via roads is 2,747 miles, your ping goes both ways for 5,494 miles. The speed of light in a fiber optic cable is 111,600 miles a second. So the theoretical fastest time, if it was directly wired by the shortest path with no routers between them is 50 ms. You are averaging 1/2 the speed of light getting to 209.123.109.175

69.31.15.70 is near Washington DC, Google maps says it is 2,643 to it. Double that, and divide by 111,600 miles a second to get you best theoretically possible ping. 48 ms

In practice, the cabling may well go back to LA then up to San Jose, then Denver, St. Louis, DC, NYC. Lots of routers to slow things down and a less than optimal path. As such, I see no problem with your line that can't be solved by choosing nearer servers or proving Einstein wrong.
with

ip 98.148.247.2xx i get 78 to 83ms
ip 98.148.197.1xx 90 to 110ms (even in the dead of night 3am to 4 am)
Forums » US Cable Support » Road RunnerSlow Speeds in Cleveland, OH? »
« [TWC] Slow Speeds and High Signal Levels  
page: 1 · 2


Wednesday, 25-Nov 06:48:40 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [103] New AT&T Ad Campaign Hits Back At Verizon
· [85] New Bill Takes Aim At Higher Verizon ETFs
· [84] Apple Joins AT&T Verizon Snark Fest
· [40] In-Flight Internet Headed For Bumpy Landing?
· [32] Senators Want ACTA Made Public
· [30] Earthlink Suffers From Major E-mail Outage
· [30] AT&T Offers New Prepaid Wireless plans
· [28] Frontier Increases Modem Rental Fee
· [20] Despite Billions In USF Fees, U.S. Libraries Lack Bandwidth
· [16] Vivendi In Way Of Comcast's NBC Desires
Most people now reading
· Windows 7 boot manager editing questions [Microsoft Help]
· Mysterious $800 Cash Deposit? [General Questions]
· [Rant] Damn Sermons through my speakers! [Rants, Raves, and Praise]
· "ISP owners could face jail under child porn bill" - CBC [Canadian Broadband]
· Extjs grid combo box. [Webmasters and Developers]
· Opening a file download dialog from a JavaScript function. [Webmasters and Developers]
· HOW-TO: QoS and Tomato (fixes "choppy voice") [MagicJack]
· Upcoming Games for 2009 [PC gaming GAMES]
· Getting ready to pull the trigger, still have cold feet. [VOIP Tech Chat]
· IE8 InPrivate filter from adblock plus list [Microsoft Help]