 LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5
1 edit | reply to Matt3
Re: Yep... business as usual said by Matt3:This is not surprising at all and exactly what most people thought was going on. And the "WE THE PEOPLE" crowd are now getting what they demanded - an announced & marketed hard cap. And instead of 1,000/mo of the very worst abusers getting booted, Comcast gets to boot many many more within a couple months of Oct 1(new rules give an extra 30 days beyond 1st month before termination). So say around Dec 1 or thereabouts, we can start reading all the woeful stories about how "I was not an abuser, but just an advanced user backing up my terabytes of disk storage".
Moral of story: "Beware of what you wish for - you may get it."
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 hopeflickerCapitalism breeds greedPremium
join:2003-04-03
Long Beach, CA
kudos:1
1 edit | said by Linklist:said by Matt3:This is not surprising at all and exactly what most people thought was going on. And the "WE THE PEOPLE" crowd are now getting what they demanded - an announced & marketed hard cap. And instead of 1,000/mo of the very worst abusers getting booted, Comcast gets to boot many many more within a couple months of Oct 1(new rules give an extra 30 days beyond 1st month before termination). So say around Dec 1 or thereabouts, we can start reading all the woeful stories about how "I was not an abuser, but just an advanced user backing up my terabytes of disk storage". Moral of story: "Be honest with your customers in the first place." fixed for YOU
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Yes Tom, it's consumers who demand clarity and accountability that are the problem. Clearly.  |
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 RadioDocYeah, like it matters.Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2 | Now come on Karl. You know that customers are just a necessary evil, to be handled like cattle.
This makes me proud to be a Florida taxpayer. Go get 'em Bill. |
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LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5
3 edits | reply to Karl Bode
said by Karl Bode:Yes Tom, it's consumers who demand clarity and accountability that are the problem. Clearly. It wasn't the average consumer demanding it. They weren't affected and were not aware of any problem. It was the well above average abusers demanding the clarification and a hard cap. Well now they get to pay for what they wanted and got.
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 JTRockvilleData HoPremium,MVM
join:2002-01-28
Rockville, MD | reply to Linklist
No one I've seen ever demanded a cap. The plea was, that IF there is a cap, it shouldn't be super-secret. |
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 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
2 edits | reply to Linklist
Re: Yep... business as usual said by Linklist:And instead of 1,000/mo of the very worst abusers getting booted, Comcast gets to boot many many more No. You've got it wrong.
Read both the Comcast website and the Florida agreement and then you'll see that it's BOTH, not either/or.
The language in the Florida AG settlement document is2. Comcast may continue to notify any residential high speed Internet service subscriber whose bandwidth usage use exceeds the Threshold (as determined by Comcast in its sole discretion) that the subscriber's service may be, or will be, terminated as the result of excessive use. However, no residential high speed Internet service subscriber shall be notified of a breach of Comcast's excessive use restrictions unless the subscriber's bandwidth usage exceeds the previously disclosed Threshold. The "top users" language from the Comcast page: This is the same system we have in place today. The only difference is that we will now provide a limit by which a customer may be contacted. As part of our pre-existing policy, we will continue to contact the top users of our high-speed Internet service and ask them to curb their usage. If a customer uses more than 250 GB and is one of the top users of our service, he or she may be contacted by Comcast to notify them of excessive use. At that time, we'll tell them exactly how much data per month they had used. We know from experience the vast majority of customers we ask to curb usage do so voluntarily. --
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 badtripI heart the East BayPremium
join:2004-03-20
Albany, CA | reply to Linklist
said by Linklist:So say around Dec 1 or thereabouts, we can start reading all the woeful stories about how "I was not an abuser, but just an advanced user backing up my terabytes of disk storage". Although you are being somewhat sarcastic, that is truly what we will start seeing. I have no idea how much bandwidth my household uses but I can tell you its probably alot with 3 ppl , two who telecommute and a teenager.
If the company I work for treated it's customers with the same contempt that Comcast treats their customers, we'd be out of business fast. Lucky for Comcast they have a near monopoly and don't have to worry about "satisfied customers". |
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said by Linklist:said by Karl Bode:Yes Tom, it's consumers who demand clarity and accountability that are the problem. Clearly. It wasn't the average consumer demanding it. They weren't affected and were not aware of any problem. It was the well above average abusers demanding the clarification and a hard cap. Well now they get to pay for what they wanted and got. i disagree. I think the above average users were complaining because some were getting access stopped on their "unlimited" contract. While this is clearly a case of "be careful what you wish for", Comcrap was wrong for selling unlimited contracts to people when they had no plans for a truly "unlimited" access.
I also think that this is just an excuse to introduce metered billing. With applications changing and becoming bigger in size, this is the new business model for the telcos/cablecos.
Now maybe if we had a politician paying attention to this, maybe regulations can produce what "competition" clearly is not....a decent broadband policy! |
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 NOZIREV
join:2008-07-10
New Bedford, MA
1 edit | ??? |
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LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5 | reply to S_engineer
said by S_engineer:Now maybe if we had a politician paying attention to this, maybe regulations can produce what "competition" clearly is not....a decent broadband policy! The end result of what you are suggesting is not just regulation of TOS & transparency, but price controls. Because if that isn't part of the regulations, then the service providers will just raise prices to cover the costs of all the other regulations. And then the real whining to the politicians will commence.
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NOZIREV
join:2008-07-10
New Bedford, MA | reply to S_engineer
what is a "a decent broadband policy!" in your eyes just curious since you seem to be a fairly intelligent human being? 25 TB's for 42.95$??
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3 edits | reply to Linklist
It wasn't the average consumer demanding it. They weren't affected and were not aware of any problem. It was the well above average abusers demanding the clarification and a hard cap. A strawman point and completely irrelevant. A significant number of customers, the Florida Attorney General and the FCC have proven Comcast was lying to customers, yet here you are, claiming whatever happens is those customers fault for .... what .... demanding honesty?
Your logic consistently both astounds and terrifies. |
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said by Linklist: then the service providers will just raise prices to cover the costs of all the other regulations. And then the real whining to the politicians will commence. This company will raise the rates anyway. Do you actually think it won't be the customers paying this fine ?
If unchecked, these abuses will continue and when caught, The AG might as well just fine the customer. |
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funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | reply to Linklist
said by Linklist:said by Karl Bode:Yes Tom, it's consumers who demand clarity and accountability that are the problem. Clearly. It wasn't the average consumer demanding it. They weren't affected and were not aware of any problem. It was the well above average abusers demanding the clarification and a hard cap. Well now they get to pay for what they wanted and got. Dave Winer was an abuser? How so?
There's absolutely no evidence whatsoever that anyone who has been kicked off of the service abused it.
It was the top 1,000 users of bandwidth. This list was from across the system, not just from nodes with trouble reports, or highly-congested segments, or from observed complaints from other systems to the abuse@comcast desk! The only thing that kind of system protects is Comcast's loss from such a consumer -- and that's perfectly fine, but it has to be disclosed.
There was nothing in the TOS that covered kicking off users for being one of the top 1,000 users of bandwidth. Comcast didn't even check if they interfered with or impacted anybody == so they can't use that excuse.
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said by NOZIREV:what is a "a decent broadband policy!" in your eyes just curious since you seem to be a fairly intelligent human being? 25 TB's for 42.95$?? there are ways to push the stagnation we're in. In addition, there are also ways to enforce the contracts the businesses have with their customers. My suggestion is not fines (because the consumer pays that), but go after licenses. It's not the consumers fault that Comcrap doesn't like the contract that they themselves wrote! |
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 espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
 ·Vitelity VOIP
| reply to funchords
said by funchords:Dave Winer was an abuser? How so? He was warned weeks before they cut him off, and he's clearly tapped into online news to have drawn a reasonable conclusion about what the caps were.
True, Comcast official comments to him about usage were vague, but he would have needed to have been living in a cave (which is contradictory to his tech-savvy persona) to have not seen enough data to reasonably estimate the caps.
IMO, this one is a stalemate. |
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funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | said by espaeth:said by funchords:Dave Winer was an abuser? How so? He was warned weeks before they cut him off, [...] IMO, this one is a stalemate. I agree that a warning does help, but it doesn't color Dave Winer as an abuser.
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Guess who will be paying the fine. 
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