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Forums » US Telco Support » AT&T » AT&T Southeast » [General] I may be going back to AT&T
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ATT Motorola DSL modem 2210-02-1006 users, I need your help. »
« DSL Loses Connection When Clsoet Door Opens?  
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aexep

join:2001-10-18
Miami, FL
·Comcast
·AT&T Southeast

reply to fatmanskinny
Re: [General] I may be going back to AT&T

Not really,

They are both crap, Comcast and AT&T at least. It's not that any one is any better than the other, its more like your mileage will vary according to any number of variables.

What people forget is that both provide Internet on a best effort basis to general consumers like you and me. To maximize profits those corporations will do as little as required to both maintain the service and keep it competitive in order to maximize their profits and the value they represent to their shareholders.

Now in AT&T's defense and to their advantage, they do invest much more in the physical layer. Which loosely translated means that even in the worst of weather conditions and its aftermath you can expect phone service and probably Internet service as well.

Unfortunately as we've seen in the last few days/weeks, that doesn't much translate to their consumer internet service being able to move packets around in a decent amount of time or delivering the contracted amount of bandwidth.

Just follow the forums, it's a love / hate relationship...

In the end it's a roll of the dice, and no matter who you go with you may end up eventually switching and even switching back as your patience level and the carriers problems vary...

Good Luck

Sasba858

join:2008-08-28
Pearl River, LA


1 edit
The one thing you are not considering which will help you to know in advance who is better, your DSL internet provider(in my case at&t/bellsouth)or your High Speed cable internet provider,(charter cable)is to walk around your neighborhood and ask your neighbors who they have, and if they are happy with their service.

In my neighborhood I have recieved 95% positive feedbacks for AT&T/Bellsouth and 95% negative feedbacks for Charter internet. After doing that, it looked to me that I was certainly not the only unhappy Charter internet customer.


fatmanskinny
Premium
join:2004-01-04
Wandering
Good idea. I will do that. Thanks.
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Forums » US Telco Support » AT&T » AT&T SoutheastATT Motorola DSL modem 2210-02-1006 users, I need your help. »
« DSL Loses Connection When Clsoet Door Opens?  


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