Help with PPTP VPN Connectivity. in Verizon Online DSL

Re: Help with PPTP VPN Connectivity.

Tue, 09 Sep 2008 01:35:54 EDT

wolfy339 : Thanks for your help, I think my dad and I have finally solved it. I am using this message to post the solution.

The following is from the custom firewall config


Inbound Config: 

pass protocol 4 >> done
pass protocol 47 >> done
pass protocol tcp, from port 1723 >> done, state
pass protocol tcp, from port 7250 >> done, state
pass protocol udp, from port 500 >> done, state
pass protocol udp, from port 1701 >> done, state
pass protocol udp, from port 4500 >> done, state




Outbound Config:

pass protocol 4 >> done, state
pass protocol 47 >> done, state
pass protocol tcp, to port 1720 >> done, state
pass protocol tcp, to port 1723 >> done, state
pass protocol tcp, to port 7250 >> done, state
pass protocol udp, to port 500 >> done, state
pass protocol udp, to port 1701 >> done, state
pass protocol udp, to port 4500 >> done, state
pass protocol udp, to port >=1024 >> done, state

Service Configuration

Re: Help with PPTP VPN Connectivity.

Mon, 08 Sep 2008 18:21:50 EDT

aefstoggaflm : Ok.

Log-in to your router and go to Configuration.

Show a screen shot of that..

That means.. Press the print screen button. Go to paint, and go to edit -> paste. Save the image as a jpg or jpeg.

Then upload the image with your next post..
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Re: Help with PPTP VPN Connectivity.

Mon, 08 Sep 2008 14:41:49 EDT

wolfy339 :

said by aefstoggaflm :

#1 Did it say anything else? Like unknown protocol: something

For example: unknown protocol: VPN?

No. It just says "Unknown Protocol".

said by aefstoggaflm :

#2 What level is your firewall in the router set to?

I have it set to Custom with some port forwarding.

said by aefstoggaflm :

Is this what your router looks like:
»www.portforward.com/english/rout···ndex.htm

Yes, thats it. see also: »www.portforward.com/english/rout···ndex.htm.

Re: Help with PPTP VPN Connectivity.

Mon, 08 Sep 2008 10:06:13 EDT

aefstoggaflm :

said by wolfy339 :

Will have to try that, in the mean time is the "unknown protocol" that I see in the

modem's firewall log a red herring or may that mean something?

#1 Did it say anything else? Like unknown protocol: something

For example: unknown protocol: VPN?

#2 What level is your firewall in the router set to?

Is this what your router looks like

»www.portforward.com/english/rout···ndex.htm

?
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Re: Help with PPTP VPN Connectivity.

Sun, 07 Sep 2008 22:33:59 EDT

wolfy339 :

said by aefstoggaflm :

»»www.howtonetworking.com/vpnissue···r619.htm
That perhaps?
Powered by Google search for error 619

Will have to try that, in the mean time is the "Unknown Protocol" that I see in the modem's firewall log a red herring or may that mean something?

Re: Help with PPTP VPN Connectivity.

Sun, 07 Sep 2008 22:00:42 EDT

aefstoggaflm : »www.howtonetworking.com/vpnissue···r619.htm

That perhaps?

Powered by Google search for error 619
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Help with PPTP VPN Connectivity.

Fri, 05 Sep 2008 22:05:15 EDT

wolfy339 : I have a problem that I cannot seem to figure out for the life of me. When my dad attempts to connect to a VPN he uses for work he will get one of two errors: 619 and 721. I can clearly see in the modem firewall log that the ports for the VPN are being allowed correctly (TCP port 1723 and UDP ports 500 and 4500), however, the firewall on the modem also gives an "Unknown Protocol" and not allow the connection. My dad and I think this has to do with the fact that the VPN is using GRE along with the PPTP. The Modem is a Westell 6100, C90-610015-06 and is running firmware version 03.02.01 and I am wondering if there is a newer version of the firmware or if anyone here has any ideas for how to fix this.