| reply to Tank252ca
Re: Bandwidth usage available for unlimited? said by Tank252ca:I can log into My Bell and view my profile, but my service type is listed as "undefined" and when I check my internet usage the page responds with "Access to this service is momentarily unavailable. Please try again in a few minutes." this is exactly what is happening here since the letter came
about the $5 increase. Called them ( landline) and got my usage for august, used 120 gig and asked if I had a cap, she said no, WHEW . |
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| said by dave524:this is exactly what is happening here since the letter came about the $5 increase. Called them (landline) and got my usage for august, used 120 gig and asked if I had a cap, she said no, WHEW . As long as "undefined" means no cap that will suffice for now, but there's no reason for the bandwidth monitor to stop working.
Add to that "My Internet service" on the My Bell page has an urgent message stating that my credit card is about to expire and I need to update it to avoid possible service interruption. I stopped automatic billing on that card back in 2002 when we switch to One Bill! Under their current accounting system, with One Bill your internet usage gets billed out at $0 on your internet account and the charges get applied to your phone bill. I already have visions of my internet service getting canceled because of the expired credit card even though the phone bill is always paid on time. |
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