sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: 
 ·Comcast
·Alameda Power & Te..
Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
| reply to jpheather
Re: updated port 25 removal instructions?
I didn't realize that, sorry, Julie. I knew you had to be premium to set a message that is shown to people who instant message you the first time but didn't realize that you couldn't use that page for the other stuff in there.
--
TH ~ NE ~ EPN ~ NC ~ TD |
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jpheather
join:2003-05-09
Pasadena, CA | reply to jpheather
Need to update to premium! No problem, worth it  |
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fourboxers
Premium,Mod
join:2003-05-04
Scarborough, ON
clubs: | reply to jpheather
Sure »/instant?ret=&set=1 fill in the address in the forward incoming IMs to. |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: | reply to jpheather
Try here:
»/instant?ret=&set=1
Instant messages (the envelope in the minibar) > Settings > Forward incoming IMs to and click on save. |
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jpheather
join:2003-05-09
Pasadena, CA | reply to sashwa
Thanks, Sashwa, but I have that set already, it's the IMs I was overlooking, not the forum posts.
Is there a way for the system to send me an email to let me know I've received an IM?
Thanks,
Julie |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
·Comcast
·Alameda Power & Te..
Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
| reply to jpheather
Julie, go to Members > Preferences > Forum Preferences > New topic reply notifications > Select email from the drop down and click update. You need to be logged into the site rather than logging in just to post.
Or the easy way, use this link:
»/prefs/forum
--
TH ~ NE ~ EPN ~ NC ~ TD |
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jpheather
join:2003-05-09
Pasadena, CA
| reply to jpheather
George, Thanks! She's traveling through Wed, then I'm gone for the rest of the week. We'll check it out in a week when we're both back in our respective cities.
She has disconnected and reconnected several times (I know they rebooted the modem this past weekend). Since she takes her notebook to work every day, that I presume would be a disconnect and reconnect also.
She has tried the "telnet mail.xxxxx.com 25" many times, it always fails. (When I do it from my computer it works fine, so I'm sure the syntax she is using is correct).
She is able to send emails now using gmail, so at least she's up and running and can send mail, rather than just receive it.
Now I need to go figure out how to set DSLreports to email me if I get an IM, since I missed a few. Sorry about that.
Julie |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| reply to jpheather
said by jpheather  :If you want to SEND mail using your own mail server you need to have port 25 open. Simple for most, seems to be excessively difficult in this case for some reason. I sent you a response via IM. I show that it is set properly on our end. She may need to disconnect and reconnect for the change to update. Can you have her reboot her computer and or router and modem and try again?
--
George
General Manager
DSL Extreme
Will work for reviews.  |
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jpheather
join:2003-05-09
Pasadena, CA | reply to sded
If you want to SEND mail using your own mail server you need to have port 25 open. Simple for most, seems to be excessively difficult in this case for some reason. |
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OZO
Premium
join:2003-01-17 | reply to sded
Because they need it?
For example, I need it being opened all the time. |
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sded
Premium
join:2002-11-04
San Diego, CA
1 edit | reply to jpheather
Why are we still worrying about port 25 being opened when the popmail for dslextreme has moved SMTP to ports 465 and 587? What are you doing that can't be solved by using the new ports-which are not blocked. |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | reply to jpheather
jpheather -
Can you please send me an IM with her account information. I would be happy to double check for you.
Thanks |
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jpheather
join:2003-05-09
Pasadena, CA
| reply to jpheather
Sorry to be such a bother on this issue, but support keeps telling my sister that they have opened port 25 (while she was on the phone with them). Then she tries the telnet command and it doesn't connect.
Given Zak's comments above, I doubt that the support personnel are able to open it while she's talking to them.
If port 25 cannot be opened for her account, please let me know!!
If it can be opened, please let **ME** know when it is opened, so I can set her mail account accordingly (having support call her in this instance is not as useful).
Thanks,
Julie |
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jpheather
join:2003-05-09
Pasadena, CA | reply to Zak_D_H
She works long hours...if you can get port 25 unblocked I'm sure I can take it from there. |
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Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT | reply to jpheather
Hi,
I am showing port 25 is still blocked on the account. Our tier2 department has made attempts to contact her about the issue and has been unable to get in touch with her. |
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jpheather
join:2003-05-09
Pasadena, CA
| reply to dslx_gm
My sister's husband followed all my instruction, and the result he got when he did telnet mail.domain.com 25 (that's my smtp server, uses "mail" not "smtp") was "connection failed."
When I did it from my computer at my house that exact command worked fine.
So I am guessing that port 25 hasn't yet been opened. |
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MTB
join:2007-06-29
Newport Beach, CA
1 edit | reply to jpheather
They should not mess with Port 25 this is a major anoyance.
Who wants to be forced to use webmail from home. |
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jpheather
join:2003-05-09
Pasadena, CA
| reply to jpheather
If I try to use telnet (using Windows Vista) it gives me the error 'telnet' is not recognized as an internal or external command, operable program or batch file.
If anyone else wants to try this you have to do this first:
1. Click Start then select Control Panel.
2. Select Programs and Features.
3. Select Turn Windows features on or off.
4. Select the Telnet Client option.
5. Click OK.
6. A dialog box will appear to confirm installation. The telnet command should now be available.
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA | reply to jpheather
To tell if port 25 is open have her open up a command prompt and type telnet smtp.yourdomain.com 25. If the connection opens successfully then it is enabled.
Thanks |
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jpheather
join:2003-05-09
Pasadena, CA
| reply to jpheather
Is there any way to tell when port 25 has opened? As of last night my sister was still having problems with outgoing mail (incoming using my domain's mail server was fine). We tried my domain's mail server, smtp.dslextreme.com and smtp.gmail.com, and nothing worked. She's not totally stuck, since she can send mail using webmail, just not through Outlook.
If you can tell me what **should** be working at this point I'll lead her through the settings. Too many variables right now! |
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