 jadinolfI love you FredPremium
join:2005-07-09
Ojai, CA
kudos:8
 ·DSL EXTREME
| reply to OZO
Re: New Platform is Live said by OZO:said by jadinolf:said by jadinolf:Spam and Virus filtering is on by default and can not be disabled. I'll be darned, if the SPAM filter is that bad, I'll have to check webmail several times a day to move the "SPAM" to my regular email. Wow! Checking daily "SPAM" folder is not an option for me!!! I need a way to completely block the filtering. Please, let me do it! I agree.
PLUS, I called tech support for "step by step instructions"  on my email setup and we changed my info to gmail and neither send nor receive worked. Fellow said he would call me back when he figures it out.
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 TEI must crunch
join:2006-05-07
Yorba Linda, CA | reply to OZO
I'd like to suggest using IMAP with your mail client. With IMAP all your folders including the SPAM folder will be shown in your local email client. This would eliminate the need to check the web interface for messages in the SPAM folder. |
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 81399672Premium
join:2006-05-17
Los Angeles, CA
kudos:2 | reply to sashwa
Re: "Official" email migration thread I clicked on take me to new google email and before i could get to that it asked me to agree to google privacy statement. So here is my question, what will happen if i refuse to agree to google privacy statement, will my email stop being delivered till i do agree?
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i am not a lawyer but I do play one on the internet |
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jadinolfI love you FredPremium
join:2005-07-09
Ojai, CA
kudos:8 Reviews:
·DSL EXTREME
1 edit | reply to TE
Re: New Platform is Live said by TE:I'd like to suggest using IMAP with your mail client. With IMAP all your folders including the SPAM folder will be shown in your local email client. This would eliminate the need to check the web interface for messages in the SPAM folder. I wish that someone would tell those of us who are technically challenged how to make this thing work.
Like what IMAP is and how to use it? Sure wish we didn't have to use that web mail. Looks like more trouble than it's worth.
Still waiting for tech support to call and it's 9:30 P.M. I'll stay up all night if necessary.
I called again and the email configuration will not work for me. I am back on line with an estimated wait time of 30 minutes.
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Reviews:
 ·Charter
·DSL EXTREME
| reply to TE
Re: Google Apps Update All IMAP. Messages on the web mail inbox are still there.
I try to set up the Apple Mail mailbox, when I give it the login info
username@dslextreme.com and the password, it attempts to login,
but fails. Yes, I am using the right name and password, just as used to login to the web mail.
Yes, I am using imap.gmail.com and smtp.gmail.com and the steps as outined in the frugal help.
The mere fact I have to do anything at all is unacceptable. DSLX should have made all changes transparently to the user. |
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 dslx_gmPremium,VIP
join:2002-12-26
Winnetka, CA
kudos:15 | Dick -
I have done some extensive testing on your main account and was able to replicate the issue. I tested with one of your secondary usernames and was able to connect via IMAP without any issues. It appears there is an issue with your primary username authenticating via IMAP. I will need to escalate the issue with our operations team. I will follow up with you tomorrow. In the meantime you can continue to use webmail or our old servers.
Thanks
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George
General Manager
DSL Extreme
Will work for reviews.  |
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dslx_gmPremium,VIP
join:2002-12-26
Winnetka, CA
kudos:15 | reply to jadinolf
Re: New Platform is Live jadinolf -
What email client are you using? Did you follow the instructions inside the Knowledge base? What error are you getting? Did you set your username to your username@dslextreme.com?
Thanks
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George
General Manager
DSL Extreme
Will work for reviews. |
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dslx_gmPremium,VIP
join:2002-12-26
Winnetka, CA
kudos:15 | reply to OZO
said by OZO:I need a way to completely block the filtering. Please, let me do it! As mentioned above the spam and virus filters are enabled by default. There is not an option to disable those.
Though I have found the spam filtering to be very accurate, if you are concerned with a legit message being caught by the filter, I too would recommend using IMAP. In webmail there is also an option to mark a message as spam or not spam. If you get a false positive I would recommend marking it as not spam in the webmail interface.
Thanks
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George
General Manager
DSL Extreme
Will work for reviews. |
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jadinolfI love you FredPremium
join:2005-07-09
Ojai, CA
kudos:8 Reviews:
·DSL EXTREME
| reply to dslx_gm
George, I am using SeaMonkey for mail. I am using the proper user name and smtp.gmail.com I don't know if SSL is required. Wasn't told.
I would love a link to the step by step instructions. What I found was the old info.
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dslx_gmPremium,VIP
join:2002-12-26
Winnetka, CA
kudos:15
1 edit | We don't have specific setup instructions for SeaMonkey. The setup instructions for Windows Mail will have all of the pertinent information in it though. You can find the IMAP ones at: »www.dslextreme.com/Support/KB/Ar···id=11146
You will need to use SSL for both the incoming and outgoing servers. You will also have to update the ports. The outgoing port is 465. The incoming port for IMAP is 993. Also make sure that you are using your username@dslextreme.com for the username.
Thanks
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George
General Manager
DSL Extreme
Will work for reviews. |
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81399672Premium
join:2006-05-17
Los Angeles, CA
kudos:2 | You seem to have either on purpose or by accident skipped my question. I don't usually use webmail, if i don't agree to google term of service, will my email continue to work?
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i am not a lawyer but I do play one on the internet |
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| reply to dslx_gm
said by dslx_gm:said by OZO:I need a way to completely block the filtering. Please, let me do it! Though I have found the spam filtering to be very accurate, if you are concerned with a legit message being caught by the filter, I too would recommend using IMAP. I've been using gmail for quite some time just for the excellent spam filtering. Even before DSLX made this change I was pulling down my email from DSLX into a gmail account via POP3 just to filter out the spam. I do the same for my main email address, a domain that I own. I would pick up my mail from the gmail account via POP3 on my desktop PC.
The gmail spam filtering is so accurate that I don't even bother checking the spam folder at gmail anymore. I don't know how Google does it but they have the best spam filter in the business, IMO. I don't remember the last time I had a false positive.
My main email address has been around for a long time. I get at least 2,000 spam messages every month at that address. The gmail filter just takes care of it, no problem. I think most DSLX users will be happy with this change given time. |
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dslx_gmPremium,VIP
join:2002-12-26
Winnetka, CA
kudos:15
2 edits | reply to 81399672
said by 81399672:You seem to have either on purpose or by accident skipped my question. I don't usually use webmail, if i don't agree to google term of service, will my email continue to work? I apologize that I missed your question. Though keeping things in one thread is great sometimes things can get lost in the mix. You will need to accept the terms. I believe that technically your POP email account will continue to work and accept messages though.
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George
General Manager
DSL Extreme
Will work for reviews. |
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jadinolfI love you FredPremium
join:2005-07-09
Ojai, CA
kudos:8 Reviews:
·DSL EXTREME
| reply to dslx_gm
said by dslx_gm:We don't have specific setup instructions for SeaMonkey. The setup instructions for Windows Mail will have all of the pertinent information in it though. You can find the IMAP ones at: » www.dslextreme.com/Support/KB/Ar···id=11146You will need to use SSL for both the incoming and outgoing servers. You will also have to update the ports. The outgoing port is 993. The incoming port for IMAP is 465. Also make sure that you are using your username@dslextreme.com for the username. Thanks OK, George, SSL did it. I wish I had been told before. That's why you get the big bucks.  I don't see any provision for IMAP but not a problem. Next see if you can get Google to relax the SPAM filter. Thanks for everything. Now--four computers to go.:)
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81399672Premium
join:2006-05-17
Los Angeles, CA
kudos:2 | reply to dslx_gm
said by dslx_gm:said by 81399672:You seem to have either on purpose or by accident skipped my question. I don't usually use webmail, if i don't agree to google term of service, will my email continue to work? I apologize that I missed your question. Though keeping things in one thread is great sometimes things can get lost in the mix. You will need to accept the terms. I believe that technically your POP email account will continue to work and accept messages though. Thx for the info. |
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 sdedPremium
join:2002-11-04
San Diego, CA | reply to sashwa
Re: "Official" email migration thread Can't review SPAM via IMAP anymore. No longer distributed to IMAP SPAM folder. Went to new webmail and enabled IMAP there, but still only shows up in webmail interface. |
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 Zak_D_HPremium,VIP
join:2007-01-04
Salt Lake City, UT
kudos:4 | reply to dslx_gm
Re: New Platform is Live said by dslx_gm:You will need to use SSL for both the incoming and outgoing servers. You will also have to update the ports. The outgoing port is 993. The incoming port for IMAP is 465. Also make sure that you are using your username@dslextreme.com for the username. Thanks This is a Typo. The Outgoing port is 465 and the incoming port is 993. |
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kenneyb
join:2002-02-19
San Diego, CA | reply to sashwa
Re: "Official" email migration thread Exporting e-mail addresses from old system
Is there a way to export a CSV file of addresses
from the old e-mail system so that you can import
them into the new one? Otherwise it's a tedious
task.
Thanks |
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Zak_D_HPremium,VIP
join:2007-01-04
Salt Lake City, UT
kudos:4 | reply to sded
said by sded:Can't review SPAM via IMAP anymore. No longer distributed to IMAP SPAM folder. Went to new webmail and enabled IMAP there, but still only shows up in webmail interface. Have you tried re-synchronizing the folder? If you can see the folder on the website but not in the mail client you typically just need to sync the IMAP folders again. If that doesn't work you can remove the IMAP account from the mail client entirely and set it up again and usually it will catch the E-mail. |
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Zak_D_HPremium,VIP
join:2007-01-04
Salt Lake City, UT
kudos:4
1 edit | reply to 81399672
Re: New Platform is Live A post had already been replied to. |
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