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Forums » Selected ISP Support » DSL Extreme » updated port 25 removal instructions?
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« GREAT! Traded 502 errors for 400 errors in NG's  
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jpheather

join:2003-05-09
Pasadena, CA		 reply to Zak_D_H
Re: updated port 25 removal instructions?

Thanks so much! You guys are great!!
to forum · permalink · · 2008-09-07 19:56:20 · Reply to this


Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
·Qwest.net

1 edit		reply to dslx_gm
I had already pulled up the account. It is one of our networks where Port 25 cannot be opened by the customer. I have already opened a ticket to have port 25 opened on the account. It is the same network where we have trouble offering speeds faster then 1.5mb with ATT even if the customer qualifies for faster service.
to forum · permalink · · 2008-09-07 19:47:36 · Reply to this


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA		reply to jpheather
If I remember correctly, there are some instances/networks where port 25 can not be disabled. If you send over her account information I would be happy to take a look.

Thanks
to forum · permalink · · 2008-09-07 19:12:21 · Reply to this

jpheather

join:2003-05-09
Pasadena, CA		reply to dslx_gm
George,

I was there and it was greyed out so it couldn't be changed.

Are there certain types of accounts where you can't use it?

Thanks,

Julie
to forum · permalink · · 2008-09-07 19:07:27 · Reply to this
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« GREAT! Traded 502 errors for 400 errors in NG's  

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