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<title>Topic &#x27;Microsoft to copy Apple&#x27;s &#x27;Genius Bars&#x27; in select PC stores&#x27; in forum &#x27;&#x27; - dslreports.com</title>
<link>http://www.dslreports.com/forum/Microsoft-to-copy-Apples-Genius-Bars-in-select-PC-stores-21074740</link>
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<pubDate>Sat, 11 Feb 2012 12:33:39 EDT</pubDate>
<lastBuildDate>Sat, 11 Feb 2012 12:33:39 EDT</lastBuildDate>

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<title>Microsoft to copy Apple&#x27;s &#x27;Genius Bars&#x27; in select PC stores</title>
<link>http://www.dslreports.com/forum/Microsoft-to-copy-Apples-Genius-Bars-in-select-PC-stores-21074740</link>
<description><![CDATA[ThrowDemsOut posted : &raquo;<A HREF="http://news.yahoo.com/s/ap/20080905/ap_on_hi_te/microsoft_image" >news.yahoo.com/s/ap/20080905/ap_&middot;&middot;&middot;ft_image</A><br><div class="bquote">As part of its new $300 million marketing campaign and image makeover, Microsoft Corp. plans to <b>deploy its own customer-service representatives at retailers like Best Buy and Circuit City</b> to help people with their PC purchases.<br><br>The world's largest software company plans to have 155 <b>"Microsoft Gurus"</b> in U.S. stores by the end of the year, and expand based on the project's success, Microsoft's general manager of corporate communications, Tom Pilla, said Friday.<br><br>The move is more likely to strike up comparisons with the rival that has portrayed Microsoft as unhip and out of touch &#8212; Apple Inc., which runs "Genius Bars" in its stores to answer questions about Macs and iPods.<br><br>The Microsoft Gurus will not be paid on commission, Pilla said, and instead will be measured by customer satisfaction and their "ability to translate the technology to a language consumers feel comfortable with."<br><br>Its Gurus join a barrage of efforts behind Microsoft's latest and largest-ever marketing campaign, including commercials that began airing Thursday night featuring Chairman Bill Gates and new pitchman Jerry Seinfeld.</div>Unfortunately, the Microsoft Gurus are only there to help you choose MS systems & products for purchase. They aren't there to troubleshoot something you already bought.<br><small>--<br><A HREF="http://tinyurl.com/bqv2h"><b>My BLOG ..</b></a><A HREF="http://tinyurl.com/2a9xcb"><i> .. Internet News ..</i></a><A HREF="http://tinyurl.com/yz8xto"><b> .. My Web Page</b></a><br>Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?</small>]]></description>
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<pubDate>Mon, 08 Sep 2008 07:09:48 EDT</pubDate>
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