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Forums » J.D. Power Ranks Wireless Call Quality » Methodology kind of mysterious
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: Methodology kind of mysterious

said by TKJunkMail See Profile :

These results bring in to question the validity &/Or the methodology used in these surveys.
While I do think that Verizon is pretty good where we are (we have AT&T), I've always questioned the results of any J.D. Power survey simply because the facts usually do not jive with the results.

But I think this is the first time I have seen their own test data contradict the results of the study.
--
"At the moment of conception."

TKJunkMail
Enjoy the sun
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join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


3 edits

Re: Methodology kind of mysterious

JD POWER didn't list a "Call Quality" subcategory for Service ratings from above. Maybe that was implied or included in the overall category.

Here are links to their "Call Quality" only ratings where Verizon is the best:
»www.jdpower.com/telecom/ratings/···atlantic
»www.jdpower.com/telecom/ratings/···ortheast

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Methodology kind of mysterious

Business week names t mobile the worst...
»images.businessweek.com/tc/jdpow···ndex.htm

Has anyone found a JD POwer regional map?
I'd love to see where the demarcs are for these regions
--
The "Lifetime" channel is responsible for 83% of all divorces...Robert Ginty
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