DJBuzz2422222
@suddenlink.net
| Re: Facts
Hey you might want to look at what you wrote again in the forum.
"I've been in the IT/Networking arena for 14yrs this year, working exclusively for ISPs, Telcos, Datacenters, and now a controlling partner in a consulting company that works in the energy industry across 3 states. I need my connection, I resell things that I think will be an asset to my clients, and am the local "computer geek guy" in my rural town of less than 10,000."
Companies are going to charge you for business usage if you max out your bandwidth usage all the time. Suddenlink is not the only company that looks at its usage... TWC and Grande do that same. |
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photog5
join:2008-08-25
Hydesville, CA
 ·Suddenlink
1 edit | PETE your employee ot Tech "roderick.howard@suddenlink.com" wrote me back once and then placed me on the ignore list, hasnt responded to the Trace routes I have posted at
»www.photog5.com/SUDDNL/Suddenlin···nce.html
I was hoping he could use my Trace routes to fix this continuing problem - EVERY EVENING FROM 7PM to 1am I cant get any performance out of my cable connection at all!! I like to get home from work - check a few emails and then procede with some gaming in Counter Strike Source... unfortunatly I cannot because on HIGH latency and Lost packets (40%) the pings are up to 200 to 450 EVERY EVENING AND ON THE WEEKENDS ! This is just LAME LAME LAME - cant you understand what a terrible ISP Suddenlink is being to THOUSANDS of customers - ALL customers here in HUMBOLDT county are getting only a fraction of what we signed up for and are currently paying for? Im paying for the middle package - but man its not making any differance that I choose to pay more for bandwith and are not getting it at all- (between 7 pm and 1am ) and no its not because Of our remoteness - you can clearly see which peerpoint is to blame and its not IN CALIF - please please ring someones bell over there at Suddenlink - Im really really mad about this and am ready to complain to anyone who will listen - so please take responcibliity for the product you put forth and FIX IT UNDO whatever it is you guys did a month and a half ago -cause it was fine then -
photog5 |
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DJBuzz24
join:2008-07-01
Fort Smith, AR
·Suddenlink
| reply to DJBuzz2422222
hey DJBuzz2422222, nice name!
Too bad you're too afraid to let us know which SuddenStink employee you *really* are. As for ISP's monitoring bandwidth, etc, I'd like to show you this....
# November 2008 (Incoming: 201373 MB / Outgoing: 128161 MB)
That's my usage for November. On November 19th Microsoft and Netflix announced a partnership to stream Netflix movies to the Xbox 360. If I were still on SuddenStink I would have never gotten to use this feature, as after 10-12GB downloaded they would throttle my connection back to 1/3 what I should have had. Not to mention that their maximum speed of 1Mb/s would not allow me to view HD streams.
CenturyTel, on the other hand, has been EXTREMELY stable, reliable, and fast as hell! My 10Mbx768k connection through them beats the living hell out of SuddenStink's 1Mbx256k (and 256kx256k 90% of the time). So much faster and more reliable that I wish I'd never paid for SuddenStink and had just stuck with CenturyTel from the get go. Same price even! Get that...10x the speed, 100% reliability, and no bandwidth caps!
The simple fact is that non-networking companies still don't know how to provide proper network services, while companies like CenturyTel, ATT, Alltel, etc understand their customers and know how to provide *network* services.
SuddenStink is *still* "the little cable company that couldn't". Every customer of theirs I interact with have the same issues, and each and everyone I recommend CenturyTel to.
Keep drinking the koolaid, DJBuzz2422222 and they'll keep printing your paychecks. But don't get on a forum and claim to be "anonymous" while defending shoddy business practices. Real customers know they don't have a viable defense for this crappy little cable co. |
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DJBuzz24
join:2008-07-01
Fort Smith, AR
·Suddenlink
| btw, DJBuzz242222, before spewing the company line you should check out what their customers think...
Reviews:
read 189 reviews (45 positive) (94 negative)
*wow* That leaves 80 neutral reviews. Neither good, nor bad, but didn't care enough to rate. 94 negative? Yikes. I dunno Pete, maybe you should consider another line of work. It's gotta be hell dodging bullets all day.
--
The real DJBuzz24. |
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Wolf
join:2008-12-13
Jacksonville, AR
| Looks like Suddenlink isn't the only one that watches bandwidth... Hmm, and this is a DSL company too...
AT&T Metered Billing Trial Hits Second Market
Beaumont, Texas users just have all the luck....
10:27AM Monday Dec 01 2008 by Karl Bode
tags: bandwidth · Op/Ed · caps · AT&T Southeast · AT&T Midwest · AT&T Southwest
The Beaumont Enterprise is the first to report that AT&T has extended their trials of metered broadband into the Beaumont, Texas market. AT&T began testing metered billing last month in Reno, where DSL customers now face caps ranging from 20GB to 150GB. Those customers are also being forced to pay $1 for every gigabyte over the cap they travel. Users are given an online usage tool to track their bandwidth consumption, and are sent alerts warning them when they've consumed between 60-80% of their allotted bandwidth.
(it continues) |
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