[Connectivity] Horrible slowness at night -Somerville, MA in RCN http://www.dslreports.com/forum/r21079914 en Sat, 05 Dec 2009 15:08:42 EDT Sat, 05 Dec 2009 15:08:42 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21420716 daveinpoway : Yes, strange things can cause system noise. I was reading something once (can't recall where) where a subscriber had problems only at a certain time. ISP techs eventually diagnosed the problem to a treadmill-type exercise machine that someone used at that time every day. Somehow, the machine generated noise that found its way into the cable system. ]]> http://www.dslreports.com/forum/remark,21420716 Thu, 13 Nov 2008 06:11:28 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21417691 rcnman : From what I understand Somerville is schedules for a crush date of Dec 15 and Dec 16.

I'm very happy to hear that things are looking a lot better, There was actually a street light going in and out that was causing the SNR to jump. I don't know if that was fixed or not I'm will look into it. Every time it blinked it
caused ingress into the plant.
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21417691 Wed, 12 Nov 2008 15:57:05 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21416883 Pzykotic : I have been out of town for about a week so I haven't had a chance to follow up... speeds seem a lot better. Some preliminary testing at around 10-11 PM had me at 17mbit, which while it's still not exactly what I pay for, it's pretty decent.

I need to do some testing during the day and at night, but I just haven't been home. Hopefully I can do it within the next few days!

Thanks for fixing this issue, RCN!

Now... bring on the analog crush in Somerville asap ;)]]> http://www.dslreports.com/forum/remark,21416883 Wed, 12 Nov 2008 13:39:43 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21408084 kof33 : This has to be an RCN issue not not your area.

I live in NYC queens and have the same EXACT problem.
2 modem swaps and countless calls and no fix and no answers.

This is not what people pay for. To get 1-5 mb on a paid 20 mb line is disgusting.]]> http://www.dslreports.com/forum/remark,21408084 Mon, 10 Nov 2008 22:43:26 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21405440 jmluongo : Just called customer service again. I told them I was having the problems at night on the weekends and monday-tuesday. They proceeded to check my line (at 1:30pm) and told me it was fine. I told them I called numerous times before in the evening when the problem was happening, and I even canceled a service appointment because it got better on Wednesday-Friday.

The rep's response was to call back again at night when I'm experiencing the problems so they can check my line again. But of course they're not going to see anything wrong like the last 3 times I called. I wish somebody knew what was going on. Switching my ISP is going to be my last resort. I already have an appointment scheduled with Comcast for next week. I'm hoping I can cancel it before then. I'm not really too fond of Comcast.]]> http://www.dslreports.com/forum/remark,21405440 Mon, 10 Nov 2008 14:00:41 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21402851 anon : I posted this rant earlier in the thread, serious reduction in speed and no upload... They completed some work in late October 22/23 in Somerville and since then its all been downhill. They are a disappointing ISP company.

After all these posts and phone calls. Why no solution? Why no refund?]]> http://www.dslreports.com/forum/remark,21402851 Sun, 09 Nov 2008 22:42:12 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21402147 jmluongo : I'm experiencing the problems again. I'm starting to notice a pattern where I have them from Saturday-Tuesday, and it goes away from Wednesday-Friday. Does that make any sense at all? What is the next step? If I call an RCN tech out here and they don't find anything wrong, I do not want to pay the 49.95 fee. There definitely is something wrong.]]> http://www.dslreports.com/forum/remark,21402147 Sun, 09 Nov 2008 20:14:34 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21401580 RC20 : I was so excited when my my connection seemed to go uninterrupted for around a week and a half. But this weekend I suddenly seem to be back to the same old tune of being disconnected every three or four minutes or so. It is beyond frustrating at this point, and some part of me is wondering if I should think about switching to Comcast, despite all of the bad rep they have (although it sounds as though someone else in this thread had the exact same problem with them). In the meantime though, here are my speeds and mac address. The ridiculously low upload speed concerns me as well... many times while playing an online game I've noticed that I can "receive" information just fine, but my input doesn't seem to be going through properly.
Click for full size
]]> http://www.dslreports.com/forum/remark,21401580 Sun, 09 Nov 2008 18:13:40 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21384732 jmluongo : My connection was improved last night. Only 2 disconnects in about 6 hours. I'd be happy about it, but as I recall the same thing happened last week. I had the problems Sunday-Tuesday, and they disappeared Wednesday-Friday, giving me a false satisfaction that it was fixed. Looks like the same thing is happening this week. Weird. I'll report back if my situation worsens again.]]> http://www.dslreports.com/forum/remark,21384732 Thu, 06 Nov 2008 08:01:21 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21384057 fishboy79 : just switched from comcast. any help?
...hope its not bandwidth allocation to rcn's preferred metro clients.

comcast kept shutting of my connection every 5 minutes to every hour like the problem posted by another user. currently using a cisco box, i can use a hitron (dcm 202) if that helps. please dont make me get fios...although i can see the vz central office outside my window.. lol?
Click for full size
]]> http://www.dslreports.com/forum/remark,21384057 Thu, 06 Nov 2008 00:14:24 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21381514 jmluongo : I noticed some guys out there working on the pole. Good to know something is being done about this problem. I will report back after tonight. Crossing my fingers!]]> http://www.dslreports.com/forum/remark,21381514 Wed, 05 Nov 2008 16:00:18 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21381004 jmirabella :
said by jmluongo See Profile :

Well time to endure another night of frequent disconnects again. This time I'm logging everything.

Oh, and I just experienced a disconnect where all three green lights on my WCG200 went out for 20 seconds before all coming back on. I did not have any blocking on the channels you mentioned.
we had OSP at your tap today to verify everything.. let me know if its better tonight.
--
Joe Mirabella
VOD Systems Engineer
RCN Corporation]]> http://www.dslreports.com/forum/remark,21381004 Wed, 05 Nov 2008 14:12:41 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21378921 jmluongo : Tonight I wrote down all the times I disconnected. Some of the times my modem/router completely disconnected, other times it did not.

The times are as follows, starting at 5pm:

5:03, 5:50, 5:53 (modem down), 6:03, 6:14 (modem down), took a break for a while until 9:00pm, 9:51, 11:04, 11:26, 11:45, 12:16, 12:22, 12:26 (modem down), 12:29, 12:56-1:00 (3 times), 1:28 (modem down), 1:48 (modem down), 2:01, 2:21, 2:51, and 3:04 (modem). I've just about had enough for tonight. ]]> http://www.dslreports.com/forum/remark,21378921 Wed, 05 Nov 2008 03:05:09 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21378900 jmluongo : It's the leased one that they gave me]]> http://www.dslreports.com/forum/remark,21378900 Wed, 05 Nov 2008 02:53:14 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21378326 alanisrox69 :
said by jmluongo See Profile :

Well time to endure another night of frequent disconnects again. This time I'm logging everything.

Oh, and I just experienced a disconnect where all three green lights on my WCG200 went out for 20 seconds before all coming back on. I did not have any blocking on the channels you mentioned.
Sounds like a modem issue.

Is that a leased modem/router? Or did you buy it?

-Derek-
--
CHECK YOUR FSLC TAXES!!!]]> http://www.dslreports.com/forum/remark,21378326 Tue, 04 Nov 2008 23:47:34 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21376093 jmluongo : Well time to endure another night of frequent disconnects again. This time I'm logging everything.

Oh, and I just experienced a disconnect where all three green lights on my WCG200 went out for 20 seconds before all coming back on. I did not have any blocking on the channels you mentioned.]]> http://www.dslreports.com/forum/remark,21376093 Tue, 04 Nov 2008 17:56:45 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21374077 jmluongo : Not that I've noticed so far, but I don't really have the tv on while I'm gaming. However I will check next time. I'm guessing it's going to happen again tonight so I will let you know then.]]> http://www.dslreports.com/forum/remark,21374077 Tue, 04 Nov 2008 11:32:10 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21374034 jmirabella : do you have any blocking on channel 4,38 or 56 when it happens?]]> http://www.dslreports.com/forum/remark,21374034 Tue, 04 Nov 2008 11:24:29 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21373885 jmluongo : And that's my problem. Nobody is finding any issues with my connection. Taking a speedtest at any given time will return normal results, except for the very brief periods when I am disconnected. And by brief, I mean no longer than 30 seconds. This was happening to me at random intervals last night. Sometimes it would happen every few minutes, sometimes a larger gap. Sometimes my modem's 3 green lights would go off during a disconnect, sometimes they wouldn't.

How is it possible to prove this to you guys? Again, I'm not very tech savvy and I may not be explaining myself too well. I can assure you it's not my computer because I have three here that are all unable to connect at the same time. Faulty modem? Bad wires/splitters? I do live in an old house and the wiring is a bit messed up. Though the people upstairs have Comcast and haven't had any complaints, but they don't really require a constant stable internet connection like I do. I'm out of options.]]> http://www.dslreports.com/forum/remark,21373885 Tue, 04 Nov 2008 11:01:26 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21373761 rcnman : These don't look bad to me :

2008-11-03 23:13:33 17.2mbps downstream ma.speedtest.rcn.net 3.1
2008-11-03 23:13:32 1933.0kbps upstream ma.speedtest.rcn.net 3.1
2008-11-03 23:13:18 17.4mbps downstream ma.speedtest.rcn.net 3.1
2008-11-03 23:13:17 1949.2kbps upstream ma.speedtest.rcn.net 3.1
2008-11-03 23:13:03 16.8mbps downstream ma.speedtest.rcn.net 3.1
2008-11-03 23:13:02 1173.5kbps upstream ma.speedtest.rcn.net 3.1
2008-11-03 23:12:40 15.7mbps downstream ma.speedtest.rcn.net 3.1
2008-11-02 18:59:34 18.1mbps downstream ma.speedtest.rcn.net 30.2
2008-11-02 15:15:29 1950.5kbps upstream ma.speedtest.rcn.net 30.2
2008-11-02 15:13:21 18.3mbps downstream ma.speedtest.rcn.net 30.2
2008-11-02 04:26:42 1782.0kbps upstream ma.speedtest.rcn.net 30.2
2008-11-02 04:24:22 18.1mbps downstream ma.speedtest.rcn.net 30.2
2008-11-02 04:11:39 17.5mbps downstream ma.speedtest.rcn.net 30.2
2008-10-31 22:57:27 2023.2kbps upstream ma.speedtest.rcn.net 30.2
2008-10-31 22:55:24 18.1mbps downstream ma.speedtest.rcn.net 30.2
2008-10-31 08:33:35 2022.2kbps upstream ma.speedtest.rcn.net 30.2
2008-10-31 08:31:31 18.3mbps downstream ma.speedtest.rcn.net 30.2
2008-10-31 08:14:01 1885.0kbps upstream ma.speedtest.rcn.net 30.2
2008-10-31 08:11:49 18.3mbps downstream ma.speedtest.rcn.net 30.2
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21373761 Tue, 04 Nov 2008 10:41:12 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21373656 jmluongo : Speeds were fine for me while I was online. Problem is I wasn't online for more than 2 minutes before experiencing a brief disconnect. This speedtest was probably my highest point of the night. Unfortunately I canceled a service tech appointment last week because the problem stopped for a while. It happened last Monday and Tuesday nights, then stopped for the rest of the week, now here it is again on Monday night?
Click for full size
]]> http://www.dslreports.com/forum/remark,21373656 Tue, 04 Nov 2008 10:20:47 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21372916 jmirabella :
said by jmluongo See Profile :

Hello, I also live in Somerville and am having the same problems.
need your mac address
--
Joe Mirabella
VOD Systems Engineer
RCN Corporation]]> http://www.dslreports.com/forum/remark,21372916 Tue, 04 Nov 2008 07:09:08 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21372908 jmirabella : MAC Address
Prefix Vendor
001310 Cisco-Linksys, LLC

would start by testing directly connected to the modem. Remember, we can tell by how many leases are out.. and dont forget to reboot your modem thats been up 11+ days when you swap devices.

seeing some higher speeds from you.

2008-11-02 17:58:21 17.9mbps downstream
2008-11-02 06:05:09 18.5mbps downstream
--
Joe Mirabella
VOD Systems Engineer
RCN Corporation]]> http://www.dslreports.com/forum/remark,21372908 Tue, 04 Nov 2008 07:07:55 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21371824 Pzykotic : Definitely seeing an improvement tonight, up to 15mbit. Still not the 20mbit I pay for, and still slower than Comcast's 16mbit tier, unfortunately.

Anything further planned to boost capacity/fix this problem?

]]> http://www.dslreports.com/forum/remark,21371824 Mon, 03 Nov 2008 22:19:05 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21370203 jmluongo : This isn't making any sense. Just when I thought my connection was better, it went back to bad.

I'm not even getting bad latency all the time, just at random intervals. I seem to be having intermittent disconnects. When its running normally, my speedtest results are fine. But then I'll be playing my game (I play World of Warcraft) and all of a sudden I'll get some major lag and disconnect. Sometimes my modem loses connection to the outside, sometimes it doesn't. I obviously can't test my speed results then. Give it a few minutes and its back up again, with normal results.

This is definitely not the type of service I want for online gaming. I'm starting to wonder how good Comcast's service is.]]> http://www.dslreports.com/forum/remark,21370203 Mon, 03 Nov 2008 17:34:24 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21359297 rcnman : Some further work was completed by the market to address some problematic downstreams. Going to have to take another snapshot at peak to see how things are looking, but from what I have seen there was no full pipes last night.

If you are still experiecing issues then please post your MAC ADDR with your speedtest results.

--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21359297 Sat, 01 Nov 2008 09:53:33 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21358885 Laggingamer : Hey guy, for the first week after the upgrades/augments, my speed as been somewhat better (at peak hours), and the latency (15ms 200 400miles) was an improvement, but it has gone down lately, of course it is not as bad as it was but it still isn't where it is supposed to be, i can't even host a game without having people dropping out because it is lagging so much.
What gives?
I thought this was suppose to fix all the problems?
Come on now, i know you guys can fix this, don't let us loose hope.]]> http://www.dslreports.com/forum/remark,21358885 Sat, 01 Nov 2008 03:33:30 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21354917 Pzykotic :
said by rcnman See Profile :

I'm looking into it :)
Any news? It's not getting any better.]]> http://www.dslreports.com/forum/remark,21354917 Fri, 31 Oct 2008 11:10:54 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21349455 jmluongo : Thanks for the heads up. You're right, I forgot about that. I will be canceling the appointment. Surprisingly I had a somewhat stable connection last night. Though the speed wasn't as fast as what I pay for, at least I was able to stay connected.]]> http://www.dslreports.com/forum/remark,21349455 Thu, 30 Oct 2008 11:17:06 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21346601 alanisrox69 :
said by jmluongo See Profile :

Hello, I also live in Somerville and am having the same problems. Luckily after a web search I found this forum and can see others are having the same problem. My latency issues started after last week's maintenance. I play an online game and have been experiencing major latency and frequent disconnects in the evenings, around every 5 minutes or so.

I'm not that network tech savvy but I will be running some speed tests over the next few days and will post my results. I've been on the phone with RCN 3 times and each time they tested my modem (while there was no latency of course) and told me it was fine. I have a technician coming tomorrow between 2-5. I don't know what that is going to accomplish since my connection is fine then.

Just posting here to let you guys know there is yet another person in Somerville having the same issues. I'm just about ready to jump ship to Comcast, but I'll give it a week.
Be careful with calling a tech out! If they don't find any problems (which they'll swear up and down they didn't) you'll get charged like a $49.95 truck roll fee. I would call and cancel that appointment.

-Derek-
--
CHECK YOUR FSLC TAXES!!!]]> http://www.dslreports.com/forum/remark,21346601 Wed, 29 Oct 2008 20:24:20 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21343047 jmluongo : Hello, I also live in Somerville and am having the same problems. Luckily after a web search I found this forum and can see others are having the same problem. My latency issues started after last week's maintenance. I play an online game and have been experiencing major latency and frequent disconnects in the evenings, around every 5 minutes or so.

I'm not that network tech savvy but I will be running some speed tests over the next few days and will post my results. I've been on the phone with RCN 3 times and each time they tested my modem (while there was no latency of course) and told me it was fine. I have a technician coming tomorrow between 2-5. I don't know what that is going to accomplish since my connection is fine then.

Just posting here to let you guys know there is yet another person in Somerville having the same issues. I'm just about ready to jump ship to Comcast, but I'll give it a week.]]> http://www.dslreports.com/forum/remark,21343047 Wed, 29 Oct 2008 09:31:09 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21341884 Pzykotic : Great to hear, it's just as bad tonight.

Only hitting 1.5mbit :(]]> http://www.dslreports.com/forum/remark,21341884 Tue, 28 Oct 2008 23:08:30 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21341807 rcnman : I'm looking into it :)]]> http://www.dslreports.com/forum/remark,21341807 Tue, 28 Oct 2008 22:52:52 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21335547 Pzykotic : This is just AWFUL:

]]> http://www.dslreports.com/forum/remark,21335547 Mon, 27 Oct 2008 21:45:37 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21332847 Pzykotic : I'm having the same problem, although no disconnections. Speeds haven't improved for me at all - still around 2-6mbit at night and I don't think I've ever actually seen close to 20mbit in my 2 months here. I've done a factory reset of the modem to clear out set frequencies and such, and reset my router and made sure everything was working well - no go.

What could our problem be now?

Edit: Ok, so I just got disconnected, and I'm speed testing at .95mbit. Ouch.

How could my problems have gotten WORSE since the upgrades?! Arrrghhh!]]> http://www.dslreports.com/forum/remark,21332847 Mon, 27 Oct 2008 13:56:31 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21328240 anon : Im in Somerville since last tuesday my connection has been nerfed. On friday as well as today i have no upload and my speed is down 75% Last night it was working within the 20mb range.

Any one know whats the persistent problem is?]]> http://www.dslreports.com/forum/remark,21328240 Sun, 26 Oct 2008 13:11:26 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21325788 anon : Just chiming in with my personal experience in the matter; I hate to say it, but my own speeds seem to have ~worsened~ since the work mentioned that was done on the 22nd. I don't have any precise numbers, but my connection in the evening has regularly been hanging up all this week. But tonight I'm getting flat-out disconnected every 15 minutes or so. This could simply have to do with Saturday traffic, but I sincerely hope they haven't "closed" our issue, as it's obviously still there.

To be honest, it seems as though this 1-2 week long persistent disconnect happens every 4 months or so, ever since I joined RCN in the Somerville area two years ago. And then the net is fine and dandy until the next overload.]]> http://www.dslreports.com/forum/remark,21325788 Sat, 25 Oct 2008 20:31:06 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21321930 boble88 : Kaspersky disabled,

Download #9
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.33 seconds (6328 milliseconds)
Throughput : 2444.0 KB/sec [Kilobyte-per-second]
= 2.44 MB/sec [Megabyte-per-second]
= 19552.0 Kbps [Kilobit-per-second]
= 19.55 Mbps [Megabit-per-second]]]> http://www.dslreports.com/forum/remark,21321930 Fri, 24 Oct 2008 20:47:10 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21321924 boble88 : Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 7.17 seconds (7172 milliseconds)
Throughput : 2156.0 KB/sec [Kilobyte-per-second]
= 2.16 MB/sec [Megabyte-per-second]
= 17248.0 Kbps [Kilobit-per-second]
= 17.25 Mbps [Megabit-per-second]

Download #2
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.83 seconds (6828 milliseconds)
Throughput : 2265.0 KB/sec [Kilobyte-per-second]
= 2.27 MB/sec [Megabyte-per-second]
= 18120.0 Kbps [Kilobit-per-second]
= 18.12 Mbps [Megabit-per-second]

Download #3
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.98 seconds (6984 milliseconds)
Throughput : 2214.0 KB/sec [Kilobyte-per-second]
= 2.21 MB/sec [Megabyte-per-second]
= 17712.0 Kbps [Kilobit-per-second]
= 17.71 Mbps [Megabit-per-second]

Download #4
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 7.03 seconds (7031 milliseconds)
Throughput : 2200.0 KB/sec [Kilobyte-per-second]
= 2.2 MB/sec [Megabyte-per-second]
= 17600.0 Kbps [Kilobit-per-second]
= 17.6 Mbps [Megabit-per-second]

Download #5
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.89 seconds (6891 milliseconds)
Throughput : 2244.0 KB/sec [Kilobyte-per-second]
= 2.24 MB/sec [Megabyte-per-second]
= 17952.0 Kbps [Kilobit-per-second]
= 17.95 Mbps [Megabit-per-second]

Download #6
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.78 seconds (6781 milliseconds)
Throughput : 2281.0 KB/sec [Kilobyte-per-second]
= 2.28 MB/sec [Megabyte-per-second]
= 18248.0 Kbps [Kilobit-per-second]
= 18.25 Mbps [Megabit-per-second]

Your Modem Mac 00:1c:ea:c1:5c:7a Your IP
Forward Frequency 735000000 Return Frequency 24816000
Forward Modulation qam256(4) Modem TX Power 32 dBmV
Foward Signal to Noise 36.1 dB Downstream Ratelimit 22000000
Forward Power Level -0.9 dBmV Upstream Ratelimit 2200000

Not bad for a Friday night and this is with Kaspersky Internet Security Suite running.]]> http://www.dslreports.com/forum/remark,21321924 Fri, 24 Oct 2008 20:45:08 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21321569 Pzykotic : So.... that's it?

Because:

= 8.22 Mbps [Megabit-per-second]

That's not an improvement, nor is it 20mbit.]]> http://www.dslreports.com/forum/remark,21321569 Fri, 24 Oct 2008 19:26:30 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21319864 rcnman : I'm told as of this morning the final configs were put in place and the augments are pretty much wrapped up. ]]> http://www.dslreports.com/forum/remark,21319864 Fri, 24 Oct 2008 13:42:23 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21317290 rcnman : There are multiple MTC's scheduled to provide relief to Sommerville, I will get a updated schedule / timeline tomorrow.
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21317290 Thu, 23 Oct 2008 23:17:10 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21317122 Pzykotic : That's good to hear, since I just did a factory reset of my modem (for good measure) and was unfortunately left with the same speed as before I reset:

= 4.47 Mbps [Megabit-per-second]

Bring on the upgrades!]]> http://www.dslreports.com/forum/remark,21317122 Thu, 23 Oct 2008 22:41:28 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21317105 jmirabella : the status post being closed just means that maintenance for that night is complete. there may be more I dont know the schedule of the sommerville upgrades.

-joe]]> http://www.dslreports.com/forum/remark,21317105 Thu, 23 Oct 2008 22:37:01 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21315650 Pzykotic : The ticket on the RCN status page was closed today - once I get home I'll do a test when speed is usually the worst and hopefully it'll be 20mbit finally!]]> http://www.dslreports.com/forum/remark,21315650 Thu, 23 Oct 2008 17:47:31 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21314016 boble88 : Last night my download speeds tested on the RCN site were higher. I also noticed that on the RCN test site the forward frequency has changed.
]]> http://www.dslreports.com/forum/remark,21314016 Thu, 23 Oct 2008 13:20:05 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21312426 Laggingamer : I agree, i have The megamodem Mach7, and even though i am not getting the full 7 mbps (which is to be expected during peak hours, i guess), last night i was getting a steady 5.5 mbps with 15ms latency, which is great, a week ago i would be getting 0.32 mpbs with 320ms latency.
Keep up the good work.]]> http://www.dslreports.com/forum/remark,21312426 Thu, 23 Oct 2008 07:37:03 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21311923 anon : So far so good. I was on-hold for 20 mins last night at 2am to figure out why that they were having an outage (there was no notification ahead of time of the planned maintenence).
However, at least latency has been fairly stable tonight:

»meepity.net/mrtg/gaia_latency.html

Things have been stable even during the previously bad times of the evening. If this continues, the capacity expansion may have helped at least in my part of Somerville.]]> http://www.dslreports.com/forum/remark,21311923 Thu, 23 Oct 2008 02:17:44 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21310548 Pzykotic : Internet was down between 1 AM and 3 AM last night, and I just ran a speed test and my downstream is almost the exact same as last night's (7.5mbit).

I assume this will take more than one night to fix, but here's hoping it does SOMETHING soon :)]]> http://www.dslreports.com/forum/remark,21310548 Wed, 22 Oct 2008 20:03:31 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21305648 Pzykotic : Current speed: 7.67mbit down

Love the news about maintenance, hopefully my speed test in 24 hours will be much faster :)]]> http://www.dslreports.com/forum/remark,21305648 Tue, 21 Oct 2008 22:19:54 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21305432 lilhurricane : Look like an update was posted
»Network Status

---shows this:

22-Oct-08 Maintenance for Sommerville MA Cable Modem Customers

»status.rcn.com/index.cgi?qtype=r···tid=4321]]> http://www.dslreports.com/forum/remark,21305432 Tue, 21 Oct 2008 21:37:18 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21294457 Laggingamer : Absolutely awesome news.
I can't wait to be able to play a game online without disconnecting every 10 minutes, because my DL speed is at 0.28 ...
Just one question, are we to expect service interruptions during the scheduled maintenance?]]> http://www.dslreports.com/forum/remark,21294457 Sun, 19 Oct 2008 22:00:31 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21287727 jmirabella :
said by alanisrox69 See Profile :

Pardon my intrusion,

what's a MTC?

-Derek-
maintenance
--
Joe Mirabella
VOD Systems Engineer
RCN Corporation]]> http://www.dslreports.com/forum/remark,21287727 Sat, 18 Oct 2008 10:50:17 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21286839 alanisrox69 : Pardon my intrusion,

what's a MTC?

-Derek-]]> http://www.dslreports.com/forum/remark,21286839 Sat, 18 Oct 2008 00:43:17 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21285724 Pzykotic : Awesome news! I hope to report back next week with 20mbit results :)]]> http://www.dslreports.com/forum/remark,21285724 Fri, 17 Oct 2008 20:27:19 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21283977 boble88 : Thank you for your help.
Bob]]> http://www.dslreports.com/forum/remark,21283977 Fri, 17 Oct 2008 14:46:04 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21282001 rcnman : Based on the timetables I've seen we will be increasing capacity starting next week in Somerville. The new CMTS gear has arrived and there will be multiple MTC's scheduled of the course of the next week to get that equipment installed and increase the capacity to that region.
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21282001 Fri, 17 Oct 2008 08:11:21 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21275128 Pzykotic : Glad we finally have an update... too bad it's mostly confirming what we already know and not offering any solution except to "wait it out" while infrastructure is upgraded.

I don't mean to sound ungrateful; I'm glad RCN monitors this forum like Comcast monitors Twitter, I just wish the solution was more immediate and I hope we have this timetable of upgrades ASAP.

In the meantime, I am not getting the 20mbit down, 2mbit up service I pay a lot for. What can be done about that? A rebate on my internet bill until it's fixed? I don't dare call customer service asking for that, I'm sure they wouldn't be able/willing to help me and others here.]]> http://www.dslreports.com/forum/remark,21275128 Thu, 16 Oct 2008 00:31:53 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21273759 Laggingamer : I have seen a slight improvement, not a significant one, but i can (at times) open web pages and have them open instantly instead of as if i were on dial-up.
Online gaming is still horrible, the latency is killing me literally.]]> http://www.dslreports.com/forum/remark,21273759 Wed, 15 Oct 2008 20:40:09 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21273062 boble88 : This will not compensate for a slow network but on the main forum page under Tech & Talk, OS and Software see "broadband tweaks". DRTCP is a great tool for helping to increase download speeds. The people there who answer our questions are very good at helping. Again this will not help with the evening slow down, but it can "tweak" your settings and in some cases see a very good increase in download speeds.]]> http://www.dslreports.com/forum/remark,21273062 Wed, 15 Oct 2008 18:43:40 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21273002 boble88 : Thank you Jason, sorry for not posting my night speeds the other day. Here is todays speed test taken at 6:30pm.

Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 8.13 seconds (8125 milliseconds)
Throughput : 1903.0 KB/sec [Kilobyte-per-second]
= 1.9 MB/sec [Megabyte-per-second]
= 15224.0 Kbps [Kilobit-per-second]
= 15.22 Mbps [Megabit-per-second]

Download #2
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 8.83 seconds (8828 milliseconds)
Throughput : 1752.0 KB/sec [Kilobyte-per-second]
= 1.75 MB/sec [Megabyte-per-second]
= 14016.0 Kbps [Kilobit-per-second]
= 14.02 Mbps [Megabit-per-second]

Download #3
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 10.84 seconds (10843 milliseconds)
Throughput : 1426.0 KB/sec [Kilobyte-per-second]
= 1.43 MB/sec [Megabyte-per-second]
= 11408.0 Kbps [Kilobit-per-second]
= 11.41 Mbps [Megabit-per-second]]]> http://www.dslreports.com/forum/remark,21273002 Wed, 15 Oct 2008 18:32:45 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21272983 rcnman : Hello Everyone,

Sorry for the delay as I had to gather some data from multiple points and CRUSH was eating up all available cycles. As you know I don't tend to beat around the bush so in a nutshell : Yes there are some capacity problems during peak times that is causing the slowness you are seeing. Some downstreams are worse then others but without a doubt the capacity is the issue here.

The Good News : We are already in the process of a fairly large upgrade to this area that I'm awaiting to get the final timetable on. Once completed we will significantly increase the number of downstreams thus increasing overall capacity. Once I get some hard dates I will post them here.
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21272983 Wed, 15 Oct 2008 18:29:19 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21271238 afty : I wonder if it would help if we got some local media and/or blogs involved. A couple weeks ago the Davis Square Livejournal group (»community.livejournal.com/davis_square) linked to this thread, and it was picked up by Universal Hub (»www.universalhub.com/). There was a good bit of interest, but at the time people were satisfied with rcnman's reply.

A little media pressure might go some way in getting RCN to address this problem, or at least tell us what is going on.]]> http://www.dslreports.com/forum/remark,21271238 Wed, 15 Oct 2008 13:07:46 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21270137 tut22 : No change in my download speeds after the technician visit two weeks ago. Last night the download speed test ran at 0.24Mbps.

It feels like I'm being swindled and there's nothing I can do about it.]]> http://www.dslreports.com/forum/remark,21270137 Wed, 15 Oct 2008 10:11:20 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21266420 sumvilanTOO : My fear is that the connectivity issue and the Somerville HDTV issue (see Boston HD thread and other digital conversion threads ) are the same, and it's a problem with old infrastructure. That would mean the silence on the issue is because the upgrade won't happen until February and they know people don't want to wait 5-6 months and jump ship in the meantime.]]> http://www.dslreports.com/forum/remark,21266420 Tue, 14 Oct 2008 17:51:15 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21264054 Pzykotic :
said by rcnman See Profile :

I'm looking into this and will post a reply shortly
Now it's been 2 weeks since you promised to "reply shortly"... what's the deal? Have you abandoned us?]]> http://www.dslreports.com/forum/remark,21264054 Tue, 14 Oct 2008 11:28:18 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21253842 Laggingamer : Any word when this is going to be fixed?
Come on now, it can't be that hard, can it?]]> http://www.dslreports.com/forum/remark,21253842 Sun, 12 Oct 2008 07:07:01 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21244803 tut22 : Agreed. I'd like a reply and news about whether some type of credit will be issued for all the bandwidth I've paid for but never received.]]> http://www.dslreports.com/forum/remark,21244803 Fri, 10 Oct 2008 09:03:45 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21244410 boble88 : Will post Friday pm speed test as well

Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 5.95 seconds (5953 milliseconds)
Throughput : 2598.0 KB/sec [Kilobyte-per-second]
= 2.6 MB/sec [Megabyte-per-second]
= 20784.0 Kbps [Kilobit-per-second]
= 20.78 Mbps [Megabit-per-second]

Download #2
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 5.92 seconds (5922 milliseconds)
Throughput : 2612.0 KB/sec [Kilobyte-per-second]
= 2.61 MB/sec [Megabyte-per-second]
= 20896.0 Kbps [Kilobit-per-second]
= 20.9 Mbps [Megabit-per-second]

Download #3
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 5.95 seconds (5953 milliseconds)
Throughput : 2598.0 KB/sec [Kilobyte-per-second]
= 2.6 MB/sec [Megabyte-per-second]
= 20784.0 Kbps [Kilobit-per-second]
= 20.78 Mbps [Megabit-per-second]

Your Modem Mac 00:1c:ea:c1:5c:7a Your IP
Forward Frequency 735000000 Return Frequency 36816000
Forward Modulation qam256(4) Modem TX Power 33 dBmV
Foward Signal to Noise 35.4 dB Downstream Ratelimit 22000000
Forward Power Level -1.7 dBmV Upstream Ratelimit 2200000]]> http://www.dslreports.com/forum/remark,21244410 Fri, 10 Oct 2008 05:46:08 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21234844 Pzykotic :
said by rcnman See Profile :

All,

I'm looking into this and will post a reply shortly, I don't believe this is any sort of issue at the node or at your house, it looks to be a issue of congestion and available bandwidth. Let me do some digging and I'll will post a reply shortly.

Jason
Hi Jason,

It's been a week since you said you would reply shortly. Any update? Speeds are still atrocious, with more people attesting to that.]]> http://www.dslreports.com/forum/remark,21234844 Wed, 08 Oct 2008 13:20:48 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21231252 anon : And now I'm getting in the 700k range. Nowhere near 20mb]]> http://www.dslreports.com/forum/remark,21231252 Tue, 07 Oct 2008 20:48:28 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21231067 anon : Any news from RCN on this? I'm getting around 2.5 and I'm paying for 20 in Somerville. I'll be giving them a call about swapping my toshiba next week if this doesn't improve. And some credits on my bill as well.]]> http://www.dslreports.com/forum/remark,21231067 Tue, 07 Oct 2008 20:19:22 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21226235 afty : You guys are right, my speeds are back into the near-dialup range again. Just ran a speedtest (10:30 pm on 10/6) and got 0.34 Mbit down. ]]> http://www.dslreports.com/forum/remark,21226235 Mon, 06 Oct 2008 22:36:05 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21221759 tut22 : A friendly technician visited, checked a few things, and promised to call the next day but he never did. I can't tell yet if anything has improved.]]> http://www.dslreports.com/forum/remark,21221759 Mon, 06 Oct 2008 07:57:34 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21221417 Laggingamer : How's it going guys?
I am sad to announce that i have had no improvement on my connection, here are some of the speed tests i did on Sunday.
I apologize in advance, but there are five pics and they are large, sorry.
First one was at 3:30 pm

Second one about an hour later

Again an hour later

I took a few from 7 pm till 12:30 am, but i am only going to post the one i took at 9:07, since there was no difference between the speed tests, although some were slower.

And finally the last test of the night, at 1:49 am

I am certainly going to continue tracking my speed through out the week, in hopes that improves, Socom Confrontation for PS3 is coming out in two weeks and i want to be able to play the game without LAG, I've been lagging like crazy on the Beta.
I will give it a month, if i still see no improvement in speed and latency, i have to consider getting a new ISP...]]> http://www.dslreports.com/forum/remark,21221417 Mon, 06 Oct 2008 02:21:02 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21215815 boble88 : 5:12pm

Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 24.86 seconds (24859 milliseconds)
Throughput : 622.0 KB/sec [Kilobyte-per-second]
= 0.62 MB/sec [Megabyte-per-second]
= 4976.0 Kbps [Kilobit-per-second]
= 4.98 Mbps [Megabit-per-second]]]> http://www.dslreports.com/forum/remark,21215815 Sat, 04 Oct 2008 17:13:32 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21215063 boble88 : Was getting around 20.6 Mbps this am, now this.

Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 17.8 seconds (17797 milliseconds)
Throughput : 869.0 KB/sec [Kilobyte-per-second]
= 0.87 MB/sec [Megabyte-per-second]
= 6952.0 Kbps [Kilobit-per-second]
= 6.95 Mbps [Megabit-per-second]

Download #2
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 19.64 seconds (19641 milliseconds)
Throughput : 787.0 KB/sec [Kilobyte-per-second]
= 0.79 MB/sec [Megabyte-per-second]
= 6296.0 Kbps [Kilobit-per-second]
= 6.3 Mbps [Megabit-per-second]

Download #3
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 14.16 seconds (14156 milliseconds)
Throughput : 1092.0 KB/sec [Kilobyte-per-second]
= 1.09 MB/sec [Megabyte-per-second]
= 8736.0 Kbps [Kilobit-per-second]
= 8.74 Mbps [Megabit-per-second]

Your Modem Mac 00:1c:ea:c1:5c:7a Your IP
Forward Frequency 735000000 Return Frequency 36816000
Forward Modulation qam256(4) Modem TX Power 33 dBmV
Foward Signal to Noise 35.8 dB Downstream Ratelimit 22000000
Forward Power Level -2.2 dBmV Upstream Ratelimit 2200000]]> http://www.dslreports.com/forum/remark,21215063 Sat, 04 Oct 2008 13:07:35 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21212948 Laggingamer : I haven't had a chance to run a speedtest until today (pulling double shifts), as far as i can see, there hasn't been much of an improvement, i'll have to run a few more tests, and record the results to say the issue has been resolved.
I will post by the end of next week, and let you know.]]> http://www.dslreports.com/forum/remark,21212948 Fri, 03 Oct 2008 21:39:54 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21210837 Pzykotic : No improvement here, I'll double check tonight but last night around 2 AM it was 10mbit out of 20mbit, which is pretty normal for that time of night.]]> http://www.dslreports.com/forum/remark,21210837 Fri, 03 Oct 2008 14:20:57 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21207727 afty : Are you guys seeing much improved speeds tonight? I just did a speed test (10:40 pm), and I got the full 10 Mbits down. Normally I would be seeing less than 1 Mbit down at this time of night. ]]> http://www.dslreports.com/forum/remark,21207727 Thu, 02 Oct 2008 22:41:49 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21202410 boble88 : File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 6.11 seconds (6109 milliseconds)
Throughput : 2532.0 KB/sec [Kilobyte-per-second]
= 2.53 MB/sec [Megabyte-per-second]
= 20256.0 Kbps [Kilobit-per-second]
= 20.26 Mbps [Megabit-per-second]

Your Modem Mac 00:1c:ea:c1:5c:7a
Forward Frequency 735000000 Return Frequency 36816000
Forward Modulation qam256(4) Modem TX Power 33 dBmV
Foward Signal to Noise 35.7 dB Downstream Ratelimit 22000000
Forward Power Level -1.9 dBmV Upstream Ratelimit 2200000

Here is the AM download speed test]]> http://www.dslreports.com/forum/remark,21202410 Thu, 02 Oct 2008 05:41:54 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21200828 Pzykotic : Those latency graphs are very telling, thanks for that!

Hopefully rcnman can help us out. Like I've said, I had 20/2 in Natick 3 years ago and was absolutely in love with it, Comcast could never touch it.

Sadly, my current downstairs neighbors have a 16/1 Comcast plan and when I am pulling 1mbit-2mbit at night, they are pulling the full 16mbit (and it's not speedboost either).

Bring RCN back to glory! You can't just let this happen and lose savvy customers to Comcast.]]> http://www.dslreports.com/forum/remark,21200828 Wed, 01 Oct 2008 20:31:51 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21200048 boble88 : Your Modem Mac 00:1c:ea:c1:5c:7a
Forward Frequency 735000000 Return Frequency 36816000
Forward Modulation qam256(4) Modem TX Power 33 dBmV
Foward Signal to Noise 35.9 dB Downstream Ratelimit 22000000
Forward Power Level -2.6 dBmV Upstream Ratelimit 2200000

Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 11.02 seconds (11016 milliseconds)
Throughput : 1404.0 KB/sec [Kilobyte-per-second]
= 1.4 MB/sec [Megabyte-per-second]
= 11232.0 Kbps [Kilobit-per-second]
= 11.23 Mbps [Megabit-per-second]

Lil, I found MS Paint and will figure out how to use the program later]]> http://www.dslreports.com/forum/remark,21200048 Wed, 01 Oct 2008 18:07:08 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21199971 anon : I've been seeing the same problem for a few weeks now, also located near Davis Square in Somerville.
It seems to be manifesting itself as first-hop latency (to the default gateway) increasing from a fairly reasonable 5-10ms to well over 100ms. This seems to occur daily during the evenings, ramping up around 6-8 pm and continuing until a little after midnight.

See the attached for latency vs my bandwidth usage over a week, showing that it's like a problem with RCN's network.
(The top is latency for a day, the middle is latency for a week, and the bottom is throughput for that same week.)

The 100ms+ latency will also limit your max download speed given the default TCP receiver buffers in most applications, but it is even more painful for interactive applications.

I haven't yet tried calling RCN about this issue.
(I'm guessing it may be returned Tufts students
playing games and otherwise saturating the network
in the evenings?)

Latency for a day

Latency for a week

Bandwidth for a week
]]> http://www.dslreports.com/forum/remark,21199971 Wed, 01 Oct 2008 18:02:23 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21199634 arlington : I'm in Arlington, but near the RCN office.

I had excruciating slow page loads a while back along with slow downloads. This was usually on the weekends.

Every thing seems okay now, I have the 5k service and just got 4973k on a speed test.]]> http://www.dslreports.com/forum/remark,21199634 Wed, 01 Oct 2008 16:55:13 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21199496 anon : I live in Arlington (right on the Somerville border) with RCN, I have been having the same connectivity issues for a while. Been especially noticeable with latency problems when I online game at night. ]]> http://www.dslreports.com/forum/remark,21199496 Wed, 01 Oct 2008 16:36:11 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21199525 klocwerk : Thanks Jason, keep us posted!

Just as another data point I've been noticing this since I signed up with RCN this summer. When it was first installed I did a speed test and got like 8mbps on a 10mbps plan, totally within spec. I've been too busy with life in general to focus any attention on it, but the few speed tests I ran since then averaged around 2mbps down.
Don't have network specs for you since I'm at work, but I'm near Tufts in western Somerville. ]]> http://www.dslreports.com/forum/remark,21199525 Wed, 01 Oct 2008 16:34:10 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21197323 rcnman : All,

I'm looking into this and will post a reply shortly, I don't believe this is any sort of issue at the node or at your house, it looks to be a issue of congestion and available bandwidth. Let me do some digging and I'll will post a reply shortly.

Jason
--
Jason Nealis,
Sr. Director, Video Product and Network Operations]]> http://www.dslreports.com/forum/remark,21197323 Wed, 01 Oct 2008 09:33:14 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21197118 tut22 : 4.5Mbps at 8am, 0.28Mbps at 8pm. This is typical and why I plan to drop RCN next week if the technician visit doesn't help.]]> http://www.dslreports.com/forum/remark,21197118 Wed, 01 Oct 2008 08:40:23 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21196976 lilhurricane : Infranview will work without MS Paint
»www.irfanview.com/]]> http://www.dslreports.com/forum/remark,21196976 Wed, 01 Oct 2008 07:48:00 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21196973 boble88 : When you spoke to RCN did you mention that others from Somerville were seeing a slowdown at night? I myself have not contacted RCN concerning slow pm speeds, this is not an individual problem but a system wide problem for our city. If cable internet is a "network" and when more and more computers log on, the system slows down as I have been led to believe. How much speed can we expect to lose? Is this a street by street type of "network" or is it a city wide "network"?
Tonight I will provide the technical data from the RCN speed test site. Now, if someone can help me figure out how to do a screen capture without having the MS paint software I would appreciate it.
Also, I hope RCN or anyone else in this forum does not think that I am a chronic "whiner". These are legitimate complaints.
]]> http://www.dslreports.com/forum/remark,21196973 Wed, 01 Oct 2008 07:46:55 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21196299 afty : So I called back tonight to check on the status of my problem ticket. The first tech I got was completely clueless. He couldn't even look up my case number properly; he told me it did not exist in their system, and that it had "probably" been closed because they fixed the problem. He then had me jump through hoops for a full hour, running speed test after speed test. He then tried to convince me that 0.17 Mbit is an "acceptable speed." After an hour of getting nowhere with him, I hung up.

I called back and got a different tech. This guy was able to look up my case number from last week, which had been sent to the network engineers for troubleshooting. He told me that the line engineer said it was signal loss and wanted to have a tech come out to check the modem and the wiring. With the reports here and the fact that my speeds are fine during the day, plus the fact that my modem signal levels are fine, I don't think that would help anything, and I told him as much.

This is extremely frustrating. There are 5 of us in this thread, all in the same town complaining about the same problem and getting similar results from the speed test. Clearly there is a network problem in Somerville. Can someone from RCN please help?]]> http://www.dslreports.com/forum/remark,21196299 Wed, 01 Oct 2008 00:32:43 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21195664 Laggingamer : Here are my tests, using both the RCN test server ans speedtest.net.
the two first ones were done in the afternoon


And this two are in the evening
Notice the latency?

]]> http://www.dslreports.com/forum/remark,21195664 Tue, 30 Sep 2008 22:34:21 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21192407 Pzykotic : Can you two post screenshots of the lower part of »ma.speedtest.rcn.net/ to show that your signal/levels are a-ok? Just want to give RCN the info they need so they can look into this asap.

Even though they disappeared from this thread after telling me it was my fault and me disproving them thoroughly :P]]> http://www.dslreports.com/forum/remark,21192407 Tue, 30 Sep 2008 13:13:46 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21191183 boble88 : Whether it was 8:00 am or 8:00 pm I was never getting my contracted speeds. Retentions department informed me that the Toshiba router was not capable of the Mach 20 service and to replace it with the Scientific Atlanta modem. My speeds have been great, hitting slightly over 20 Mbps down and 1.7 Mbps up. See the RCN speedtests I have posted on DSL reports. But, now like the other RCN customers from Somerville my speeds at night are dropping down to th 5 to 10 Mbps range. As far as the data from the RCN speedtest site is concerned all looks good from signal strength to the noise on the line. This info is unchanged whether it is 5:00 am or 8:00 pm.
AM TEST
»/im/58369754/17440.png
PM TEST
»/im/58227547/86414.png]]> http://www.dslreports.com/forum/remark,21191183 Tue, 30 Sep 2008 09:28:39 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21190948 Laggingamer : Hi guys, i too live in Somerville, and for the past two years, my connection as been slowing down to a point where staying online is very difficult, like everyone has been saying, during the day (4am to 6pm) the speed is not only adequate, it is actually above the advertised, reaching 7.3 mbps, but when i need the speed the most (at night when i am actively playing online games) it's just not there, trying to play a next gen game with 0.23mbps it is impossible.
I too have called tech support, several times, with no results. I have a tech guy come to the house, exchanged the modem, put a attenuator on the modem cable line, because according to him, the signal was too strong, and it was causing the modem to bog down...hmmm. I starting thinking i may be getting hacked, my router got a virus (if that is even possible), bought new router D-link gamer lounge DGL 4300, QOS is off, and no change.At one time last summer, it got so bad the modem wouldn't even connect to the RCN network, one call a surprised support tech 45 minutes on the phone, another hour wait i got it back online with very very slow speed.
So anyway, a year and a half later numerous calls, the problem is not resolved, and it is getting worse, can someone please fix this?
I need the speed...
I'll try to post pics whenever i get a chance.
I apologise for my rambling, but i am becoming very frustrated about this issue]]> http://www.dslreports.com/forum/remark,21190948 Tue, 30 Sep 2008 08:18:59 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21170444 afty : I posted earlier in this thread that I've been seeing the same problem. Tonight I ran two speedtests between 11 and midnight, and both came in around 0.35 Mbit down. This is on 10 Mbit service and is even slower than usual.

I finally called into tech support, and the tech had me power cycle the modem, run a longer speedtest, etc. He could view my speedtest results and seemed genuinely disturbed about how slow the speeds were. After we checked everything he could from his end, he said he would send my documentation to the network engineers to see if it is a problem on RCN's end. He gave me a case number and asked me to check back tomorrow evening. ]]> http://www.dslreports.com/forum/remark,21170444 Fri, 26 Sep 2008 00:08:00 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21169219 tut22 : Yeah, I'm also under the impression that this is a time-related problem. The RCN technician probably won't be able to duplicate it between 2-5pm next week. My bandwidth was fine at 7pm last night but awful around 10pm.]]> http://www.dslreports.com/forum/remark,21169219 Thu, 25 Sep 2008 19:36:53 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21166901 Pzykotic : Yeah, there's something fishy in Somerville. I doubt a tech will be able to do anything, and if anything they'll find everything is OK because the appointment is probably at a time when the node isn't saturated.

We really need one of the heavy hitters from RCN that posts here to give us an update, because this is ridiculous.

The graph is from my router, a WRT54GL running DD-WRT (custom firmware) that has bandwidth graphs. I'm sure there's Windows programs that do the same thing, but it'd just be for that one computer instead of the entire network.]]> http://www.dslreports.com/forum/remark,21166901 Thu, 25 Sep 2008 12:42:43 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21164571 tut22 : Thanks, moderator. I should have read a little more before my first post here on dslreports.com. I'll obscure my IP from now on.

After my third call to RCN I finally got an appointment for a technician to visit next week. I'll post any relevant updates as I get them.

Pzykotic: I'm a little new at this. What software do you run to get that graph?]]> http://www.dslreports.com/forum/remark,21164571 Wed, 24 Sep 2008 23:29:36 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21164452 tut22 : My apologies. Here's the screenshot I promised in the previous post.

I ran the speed test again after that screenshot and the download speed was an even slower 0.24 Mbps (on a 5 Mbps service). I've called RCN three times in the past week about this problem and technicians have asked me to power cycle the modem each time but that had no effect. I don't think the outsourced support staff has any idea why this is happening.

I'll keep an eye on the posts here from now on until there's some resolution.

[Mod note: IP obscurred. Not a good idea to show that on a public board. sash]
Click for full size
]]> http://www.dslreports.com/forum/remark,21164452 Wed, 24 Sep 2008 23:13:42 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21164369 anon : I've been having these exact problems in Somerville for a few months. Earlier tonight my download speed was 5 Mbps but now it has slowed down to .28 Mbps as you can see in the attachment.]]> http://www.dslreports.com/forum/remark,21164369 Wed, 24 Sep 2008 22:46:08 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21158341 Pzykotic : Soooo, RCN... any more insight? Still slow.

Here's a graph from 10 minutes of downloading at what should (and can) saturate the entire connection. Average speed? About 5.5mbit. Ouch.



Help!]]> http://www.dslreports.com/forum/remark,21158341 Tue, 23 Sep 2008 22:28:50 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21125564 lilhurricane : Got yer back - pls be careful w/ IP addys ;)
[att=1]
]]> http://www.dslreports.com/forum/remark,21125564 Wed, 17 Sep 2008 14:17:11 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21124892 Pzykotic : Hopefully that's enough info for you, negativeduck.

Maybe now RCN can fix this, in a timely manner.

Thanks!]]> http://www.dslreports.com/forum/remark,21124892 Wed, 17 Sep 2008 12:20:00 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21119229 Pzykotic : Can barely even hit 75% of advertised speed at 1 PM on a Tuesday...]]> http://www.dslreports.com/forum/remark,21119229 Tue, 16 Sep 2008 13:25:24 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21117070 Pzykotic : And the last one for tonight since I'm going to bed:

1 AM........ aaaand still nice and slow.

]]> http://www.dslreports.com/forum/remark,21117070 Tue, 16 Sep 2008 01:01:18 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116937 alanisrox69 : No, that's why there are nodes along the way. So yes it's POSSIBLE to oversaturate....it shouldn't be THIS bad.
--
CHECK YOUR FSLC TAXES!!!]]> http://www.dslreports.com/forum/remark,21116937 Tue, 16 Sep 2008 00:28:44 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116908 nickcatal : That is exactly what it sounds like

Remember, you can only push a finite amount of bandwidth through a coaxial cable. When RCN makes the (in my opinion) mistake of offering 20mbit service it is VERY easy to oversaturate the line.

Now if RCN sold it as 8mbps with 12mbps being 'best effort' they could probably deliver a good service to all their customers a lot better.]]> http://www.dslreports.com/forum/remark,21116908 Tue, 16 Sep 2008 00:23:23 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116866 Pzykotic : 12 AM:

]]> http://www.dslreports.com/forum/remark,21116866 Tue, 16 Sep 2008 00:13:09 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116657 Pzykotic : I have never and do not run any QOS, and yes it happens with a direct connection to the modem. What possible cause in my internal network could there be that makes the speed drop precipitously hour by hour, and come back up in the wee hours of the morning?

Sounds like node saturation to me...]]> http://www.dslreports.com/forum/remark,21116657 Mon, 15 Sep 2008 23:31:16 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116616 nickcatal : Are you using the QOS feature in Tomato on your router? Does this happen when you direct connect to the modem?

QOS is worthless with an unstable max speed...]]> http://www.dslreports.com/forum/remark,21116616 Mon, 15 Sep 2008 23:22:53 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116569 Pzykotic : It's a new world record of slowness! 7% of what I pay for!

11 PM:

]]> http://www.dslreports.com/forum/remark,21116569 Mon, 15 Sep 2008 23:11:38 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21116162 Pzykotic : Still terrible at 10 PM... what's this, 18% of what I pay for?



And here's the 10 PM graph showing my roommate trying to downloading something, getting abysmal speeds, and then pausing it for me to do a speed test (at abysmal speeds):

]]> http://www.dslreports.com/forum/remark,21116162 Mon, 15 Sep 2008 22:02:03 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21115802 Pzykotic : Here's the worst of the night. Please fix this, it's honestly just horrendously slow, I couldn't be bothered waiting for the upload test to finish.

]]> http://www.dslreports.com/forum/remark,21115802 Mon, 15 Sep 2008 21:08:17 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21115480 Pzykotic : 8 PM:



(oh the horror)

Here's the graph showing no other traffic:

]]> http://www.dslreports.com/forum/remark,21115480 Mon, 15 Sep 2008 20:03:30 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21115194 Pzykotic : 7 PM:

]]> http://www.dslreports.com/forum/remark,21115194 Mon, 15 Sep 2008 19:01:35 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21114863 Pzykotic : 6 PM:

]]> http://www.dslreports.com/forum/remark,21114863 Mon, 15 Sep 2008 18:05:39 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21114520 Pzykotic : 5 PM:

]]> http://www.dslreports.com/forum/remark,21114520 Mon, 15 Sep 2008 17:03:28 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21114259 lilhurricane :
said by Pzykotic See Profile :

I was excited to get RCN back
Let's not be so excited that we forget & post pics w/ our IP adresses, k? ;)

Fixed for you.]]> http://www.dslreports.com/forum/remark,21114259 Mon, 15 Sep 2008 16:15:30 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21114220 Pzykotic : I made sure to turn off any data transfer while doing speed tests, but didn't bother for the levels tests on rcn.net. If there was any overlap, it wasn't significant enough to cause the massive downstream slowdowns I see.

I just performed a speedtest on my home PC, no one in the 3-unit apartment building is home right now (and none of them except me have RCN), and this is the result at 4 PM with no traffic on my local network:

[att=1]


That's about the fastest I've ever seen, and is still almost 5mbps too slow on the downstream side.

It will get worse and worse as the day goes on, once people get home from their 9-5 jobs/school (at least that's what it seems like).

I'll post again at around 8 or 9 PM with new data, and a realtime bandwidth graph from my router to show the speedtest being the only data transfer.

I work from noon until 8 PM, so I only ever see my RCN connection at its absolute slowest, and it's really annoying. Like I said, I was excited to get RCN back after leaving Medford and Comcast, but this is a huge downside.

Edit: I'll be doing the speedtests on my Windows PC running the latest Flash, Java and Firefox, connected via Gigabit ethernet to a D-Link Gig-E switch, which is connected to my WRT54GL router running Tomato Firmware, which is connected to my D-Link DCM-202 cable modem. All with new ethernet and coax cable, and the router/switch throughput tested to be working properly.
]]> http://www.dslreports.com/forum/remark,21114220 Mon, 15 Sep 2008 16:14:43 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21113425 negativeduck : Pzykotic,

Hey, so stupid question when you ran your speed tests did you turn off whatever you have doing uploads? We've got your modem running a solid 2mbps upstream almost all last week and only stopping in the wee hours of the morning.

In 7 days you uploaded alot of data So I just want to make sure when you are doing your tests that you have whatever not running. When I quickly matched up time-stamps it looked like they overlapped atleast your tests to RCN's speedtest system. Likewise if you don't have anything running perhaps now would be a good time to change your wireless key if you have one.

Now, so you don't think I'm putting everything on you;
While Somerville as a hole including your specific downstream is slated for upgrade. However, even then it's not nearly saturated enough to cause the results that you are reporting. Is there any chance I can get you to run tests against our servers at a few random intervals?
--
Bryan Laird
Director Product and Technology]]> http://www.dslreports.com/forum/remark,21113425 Mon, 15 Sep 2008 13:59:24 EDT Re: [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21113189 boble88 : When you run your speed tests is there an anti-virus, malware, trojan, firewall, or any other such program running in the background? Do you have a wireless router as well? I ask this because using these on my home PC has taxed my down load speeds anywhere from 2 to 10Mbps. They also have a smaller affect on my upload speeds as well. Taking my Dlink DIR-655 off line has also raised my download speeds. Which is a new problem for me, which I am trying to solve in the Dlink forum. ]]> http://www.dslreports.com/forum/remark,21113189 Mon, 15 Sep 2008 13:18:44 EDT Re: [Connectivity] Horrible, depressing slowness at night :( http://www.dslreports.com/forum/remark,21112408 afty : I also live in Somerville, and I see the same behavior. I have the 10 Mbit service, but in the evenings I am lucky to see 2 Mbits down. During the day I can get 10 Mbit, but I'm not home during the day so that doesn't really help me.

Here is my info from the RCN speedtest page:
Your Modem Mac 00:14:e8:b7:1b:96
Forward Frequency 735000000
Forward Modulation qam256(4)
Foward Signal to Noise 35.2 dB
Forward Power Level 4 dBmV
Return Frequency 24816000
Modem TX Power 40.6 dBmV
Downstream Ratelimit 11000000
Upstream Ratelimit 800000]]> http://www.dslreports.com/forum/remark,21112408 Mon, 15 Sep 2008 10:57:47 EDT Re: [Connectivity] Horrible, depressing slowness at night :( http://www.dslreports.com/forum/remark,21079934 sashwa : »Getting Official Help..

»RCN Forum FAQ »How to Check your Cable Modem ID -- MAC Address.]]> http://www.dslreports.com/forum/remark,21079934 Tue, 09 Sep 2008 00:40:20 EDT Re: [Connectivity] Horrible, depressing slowness at night :( http://www.dslreports.com/forum/remark,21079923 alanisrox69 : And before anyone blames the DCM-202 as the problem, it's not. I told him to replace the RCN modem with that one......

I use it here, and get 20.2mbps down all the time.

I hope someone can help Pzy :)

-Derek-
--
CHECK YOUR FSLC TAXES!!!]]> http://www.dslreports.com/forum/remark,21079923 Tue, 09 Sep 2008 00:37:51 EDT [Connectivity] Horrible slowness at night -Somerville, MA http://www.dslreports.com/forum/remark,21079914 Pzykotic : I was very excited to move from Medford MA to Somerville MA, because it meant I could finally ditch Comcast and get back to RCN who I had in Natick and was incredibly satisfied with.

Alas, I only get the 20mbit down/2mbit up I pay for in the afternoons, when I am usually at work. Once I get home around 8 PM, all the way until I go to sleep (even past 1 or 2 AM), I can't get over 6mbit down, and 1mbit up.

Here's a result not 10 minutes ago from speedtest.net which has shown me 20mbit in the past:



And here's one from about 8 PM when it was at its worst. Both of these have no other traffic on my router except the speed test.



I replaced my leased modem with a purchased D-Link DCM-202 and nothing has changed. My levels are fantastic and I am confident in my network (yes, I have tried directly connecting and get the same results).

Here's the levels from RCN's speedtest site (and my MAC so you can help me, RCN!):



The conclusion is probably, unfortunately, that my node is saturated. However, this is no excuse. I pay for 20mbit downstream and 2mbit upstream, and I can hardly ever reach that.

What can RCN do to rectify this situation? What's the best way for me to go about getting it fixed?

I disliked Comcast for many reasons, but I got a consistent 16mbit down/1mbit up in my previous residence (the extreme speed tier).

Help me love you again, RCN!]]> http://www.dslreports.com/forum/remark,21079914 Tue, 09 Sep 2008 00:35:37 EDT