kapil
The Kapil
join:2000-04-26
Chicago, IL
| reply to jc100
Re: Spring REALLY HAS BAD CUSTOMER SERVICE / BILLING
Go to consumerist.com and search for Sprint's "consumerist hotline" number. It goes to their executive and regulatory services department. They will help you. If your matter can't be resolved in one call, they will give you a case number and a direct contact number and the same person will follow up with you.
You've been there and with them for all the crap, why not give them a chance to redeem themselves? Especially since the grass isn't really any more green with any of the other carriers.
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