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Forums » Sprint Realizes That Helping Customers Is Good » Sprint gets too much crap.
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Jumped Ship »
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Rob2647

join:2008-08-12
Rochester, MI
Sprint gets too much crap.

I'm a Sprint/Nextel customer, and not had an issue with billing or their customer service. The few times I have had to call customer service they have been very helpful and kind.


Do Right

@comcast.net
I hope it works because we tried the old survey cards when I was there and that was a joke... I miss my job.. It was fun being in management there.. Good luck Sprint.. U will need it..


Do Right

@comcast.net
reply to Rob2647
I see you deleted my post.. Did I say something wrong? I do not think so as it was all true.. Sorry I offended u..

scantor

join:2004-08-11
Columbus, OH

reply to Rob2647
said by Rob2647 See Profile :

I'm a Sprint/Nextel customer, and not had an issue with billing or their customer service. The few times I have had to call customer service they have been very helpful and kind.
Sure, but what fun would it be if the people around here had to actually, you know, acknowledge that their service is just as hit or miss as any large company? I mean, imagine that...millions of people just using their service and never responding to surveys baiting people to complain.

At the end of the day, I look at it like this. At some point, enough people might jump ship and cause Sprint to start charging more or their network quality might be compromised. But we ain't there yet. So I'm happy to take advantage of all the capacity apparently being vacated by all the people jumping ship to companies with nowhere near as nice a network and paying more for the privilege. Bon voyage.
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Forums » Sprint Realizes That Helping Customers Is GoodJumped Ship »
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