 danclan
join:2005-11-01
Midlothian, VA | reply to LineNoise
Massive Improvement Ive been with Sprint since day 1 and have had few issues. The issues I did have were during the Nextel Merger. Since then every time i have called not only do I get a live person but superior service and call backs.
I for one have noticed a massive improvement in service and response. They have gone out of their way to solve the problem then and there on the phone.
I received a callback from an executive after I wrote a letter regarding how well my billing and new phone issues were all resolved. They wanted to personally notify the person who handled my call to reinforce the fact that good service pays. |
