| reply to mindfrost82
Re: Jumped Ship no I was on hold for 3-4 hours I still go the recorded phone calls and records of the calls... I just put call on Speaker phone and watched movies on my computer until someone came back and it wasn't a continues 3 hour hold I would get someone they would transfer me to someone else would be a 5-10 minute hold then I would need to be transferred to somewhere else and then about 45 minute hold then oh I don't have access to system. so another 30 minute hold (call get disconnected) call back wait another 2 1/2 hours (another 40-50 transfers) maybe another 6 dropped calls and would finally get someone...
they would fix one problem but then another one would popup so another 3-4 hour call to them.
(had no problem with Nextel when was with them but then when I went to Spring)
I originally called because I had a Palm Treo (windows mobile version) that use for work so its important that internet work on it which it didn't would always say "No Answering Modem" so called to get that fixed they didnt get it fixed instead can't make or receive calls.. Call they get that fixed but now voicemail doesn't work.. Call get that fixed but Internet Still didn't work so I switched to AT&T where their internet works. |
|
| They totally botched that billing conversion. I feel your pain. |
|
