 slckusrPremium join:2003-03-17 Maumee, OH kudos:1 Reviews:
·AT&T U-Verse
·AT&T Midwest
| sprint is ok customer service has gone up a lot since the whole nextel debauchle.
one time i called in to add text messaging and the rep noticed i was going over my minutes.
she gave me 100 free minutes 8 months later i still have 100 free minutes.
That was pretty awesome and caused me some initial satisfaction with the company.
A lot of people complain about customer service. And it dawns on me, i don't typically get bad customer service from anyone.
It all comes down to the way your treating the person on the phone, if you want good service be nice.
if you want the rep to treat you like dirt. well i think you get the point.
I work for another carrier and still prefer sprint over them. |