said by Ana Verse :said by DynaPat 
:2nd complete failure of ALL Uverse service. Nothing. Dead. Morte. Tried resetting the gateway twice, nothing. Only get a red "broadband" light. I can live without tv, I can live without the Internet but having no phone service is simply unacceptable.
Whoa, Nellie.
No service provider in the
world promises 100% uptime. Even ludicrously overpriced business-class connections promise 99.9999999% uptime, which means you can still expect to be down at least a few hours each year.
So when you say this the "2nd complete failure" of your service, it sounds like you're not willing to accept the fact that
any service you get is likely to be down for some length of time (apart from POTS).
I've had it just short of 3 months. I strongly disagree with you on one point. I have NO 911 service. The rest I don't really care about. Like I said, I'm an idiot. My old POTS had worked for 30 years with NO interruption except one time when the lines were hit by lightning. Shorted the protector. I took it out, and eureka - dial tone. I called repair service, a human answered, and it was replaced the next day.
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