| Well which is it - the same day or the next day? Well which is it - the same day or the next day?
Residential customers can receive faster repair on any of their Bell home services for free – Bell Home phone, Bell Internet or Bell TV.1 If a service issue cannot be corrected from Bell’s offices, we will dispatch one of our professional technician teams to your home on the same or next day to undertake any necessary repairs.
1 Available to residential customers in select areas/buildings in Ontario and Québec, where access and technology permit. Subject to availability. Subject to change without notice. Other conditions apply. (1) Repair charges for each service (where applicable) extra. Oh, so when did Bell get the authority to dictate POTS repair times instead of the CRTC? 
Sounds like the same crapy service as before, but for an additional fee, or even crapier service for free. 
Bell, greedier & dumber
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...A bitter ray of sunshine |
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| no its just that if you pay more you get that added service of coming before the law. If you don't pay for that Bell only has to fix your phone line in the time the law states. |
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 DeadpoolGo Sens GoPremium,VIP
join:2001-03-29
Canada
kudos:17 | said by hottboiinnc:no its just that if you pay more you get that added service of coming before the law. If you don't pay for that Bell only has to fix your phone line in the time the law states. Don't confuse a repair issue with provisioning. The $60 is for provisioning. Repair issues are FREE.
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Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies. |
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| Repair issues are free (611 call) but the time to resolve can be several days, even for landline.
Back in the day it would only take minutes or hours. 
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"It's all coming down!!" - Mike Holmes |
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 KardinalDei Gratina ReginaPremium
join:2001-02-04
N of 49th
 ·Bell Sympatico
| said by mr weather:Repair issues are free (611 call) but the time to resolve can be several days, even for landline. Back in the day it would only take minutes or hours. True, but back in the day it was only one system and only once company, whereas today there is interconnection all over the place and many companies placing demands on one workforce where the demands have to be prioritized according to where they come from rather than the order they come in.
I'm sure if you were willing to go back to the situation of 'back in the day' where it was only one company, things would return to the way they were. Interested?
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