Smokey72
@suddenlink.net
| Same here - Humboldt Connection still screwed It's so bad for us in Humboldt that people have created blogs about it.
I agree with everyone from Humboldt posting here. This has been going on for over a month and nothing is getting fixed. This is BS! They keep sending techs to my house to fix a problem that is obviously not on my end. I even told them that I did tracert's from my neighbors houses and their's were just as bad, yet they keep wasting the tech's time coming here to fix nothing. Something is going on and they know about it, they are just not telling us.
Fix this or your crappy service will be minus a few customers up here. | |
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SL is SLOW
@suddenlink.net
| Re: Same here - Humboldt Connection still screwed I agree, I am in Fortuna and play BF2142 and can not get a ping below 400 after about 7pm. This has been a problem for a weeks for me (or so that I noticed) But it is pretty obvious, if you look at the trace routes, the ping doesnt go up until I hit the 2 or 3rd SL server. 8ms to SL, 285ms out from there. So it is a Suddenlink problem and if they can not seem to fix it, I am going to DSL. | |
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 | photog5
join:2008-08-25
Hydesville, CA
 ·Suddenlink
| Re: Same here - Humboldt Connection still screwed TOTALLY
I would Agree that Suddenlink has the WORST EVER speed this last MONTH and A HALF! We should all get together our traceroutes and go to the office In Eureka and have a sit in or picket - or gripe face to face with the manager of that facility - Perhaps we should inform someone with the state of california that we are getting REEMED ... Better Biz BR perhaps?
WHat is the BLOGG address? I want to put in my two cents - heck maybe at this point its more like two bucks! (what we should be paying for this ISP per month)
A PERSON who is in managment on the east coast - said that Suddenlink basicly has oversold thier services and they just plain need to BUY more bandwith and get new routers -
I would highly recomend avoiding Suddenlink to anyone out there concidering a new ISP in ANY area not just Humboldt - cause I have people responding all throughout the USA saying they are getting the same LOUSY Latency and ping - I tell you this I am NOT exagerating - in the evening from 7 pm to 1 am ITS WORSE THAN DIAL UP -
they SAY they are working on the problem, HOWEVER I have seen very little improvement for thier "efforts" AND I havent had ANY responces other than "reset your modem and have a tech out to your house " I have told them over and over its not a problem on OUR (the customer) end - its strictly a managment problem, someone in Suddenlink just has to get off thier hind and do somthing about it ....
Sadly as I said its not just a HUMBOLDT COUNTY CALIF problem its nation wide - I have been paying FULL price for a high teer and havent even gotten an apology, the person who had responded to this post has chosen to ignore all my emails now so ya Im ready to organize something to show our disgust - perhaps Ill start with sending a letter to Times Standard, then maybe a national paper - Somebody has to set this right - it is not HIGH SPEED ! GRRRRRRR | |
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| | rapidfire60
join:2007-11-26
Bossier City, LA | Re: Same here - Humboldt Connection still screwed  | |
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| | | photog5
join:2008-08-25
Hydesville, CA
·Suddenlink
2 edits | Re: Same here - Humboldt Connection still screwed RAPIDFIRE
What are you located in Suddenlinks main Office?
Texas is where Suddenlink Is headquartered - actualy Suddenlink’s corporate office is in Tyler, Texas...
So that doesnt mean a thing to the rest of the nation AND us here HUMBOLDT COUNTY CALIFORNIA who are subjected DAILY to speeds of less than what one could achieve using dial up - YES THATS RIGHT FOLKS - SLOWER than DIAL UP.....
here see for yourself folks the speeds WE HERE IN HUMBOLDT COUNTY CALIFORNIA get from Suddenlink
»www.photog5.com/SUDDNL/Suddenlin···nce.html | |
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wondering
@suddenlink.net | Re: Same here - Humboldt Connection still screwed If you all hate this service so much, why don't you go with DSL? Everything seems to be about dogging Suddenlink, yet you all still pay a bill to them, why don't you just switch and get it over with, and let DSL be your provider? | |
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| | | | | photog5
join:2008-08-25
Hydesville, CA
1 edit | Re: Same here - Humboldt Connection still screwed Service Service Service !! I want Service here in ice Cream!
just fix the cable already Suddenlink, It goes great till it hits TEXAS where the main office is - then they throw HUMBOLDT county into an already congested pipe - ..........grrr | |
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