1 edit | reply to phantom6294
Re: From what level of leadership... said by phantom6294:From what level of leadership/management will the apologies be coming? Will they be cold detached form letters, personal letters, personal letters and a personal phone call? [...] I imagine those letters on company letterhead will read something like this:
Dear Mr./Ms. Subscriber:
Verizon regrets the recent use of your account for illicit purposes, however, Mr. Vaccarelli was not our employee, but an independent contractor working in an unsupervised capacity. Verizon neither authorized nor condoned his actions and regrets any inconvenience this may have caused.
Please note that Verizon is neither sorry nor legally responsible for any damages you may have incurred. Thank you. Come again. (no pun intended) Have a nice day.
Sincerely,
Verizon (We're not sorry; We don't have to be.)
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