fareedf
join:2008-01-25
Portland, OR
| reply to nitzan
Re: Future Nine and IPKall
Here, I am providing more info based on what I wrote earlier. port1 of ATA is setup for Future Nine Proxy server to begin was sip.future-nine.com later due to issue for my IPKall incoming going to VM, I changed it Later for last month or so to the IP address, I don't have any issue for calling out form line 1 and (the 2nd port is setup for GP/GC with no issue for incoming or outgoing calls and calls don't go to VM without ringing my phone 1st) I made 3 calls today from my cell to IPKall number 1st 2 calls made 1 after the other due to no ring and after about 20 second the call routed to VM, after looking at firewall log found out the calls coming from sip2.future-nine.com even in my ATA proxy server is setup for 64.251.23.244 which is sip.future-nine.com. I know you use load balancing for your registered users so spread them between these 2 servers.
13:14:32 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:14:33 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:14:34 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:14:36 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:14:40 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:14:48 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:04 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
********************************************************
13:15:35 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:36 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:37 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:39 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:43 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:15:51 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
13:16:07 SRC=65.111.186.2:5060 DST=71.117.211.xxx:5060 PROTO=UDP
****************************************************
20:43:29 SRC=64.251.23.244:17100 DST=71.117.211.xxx:16400 PROTO=UDP
As you can see 1st call was at 13:14:32 and 2nd was 13:15:35 both of these call came from sip2 regardless of my proxy was setup for 64.251.23.244 and both without ringing went to VM, then later this evening I changed the proxy to incoming.future-nine.com and made call from my cell the phone ranged which is the 3rd call. In the past was more and less the same it worked after changing the proxy to sip.future-nine.com or the IP address but then next day I will be connected to sip2 on your end and the calls fails to ring and go to VM. I am sure that you are going to tell me that problem is on my side due to those IP address that coming form your side but you also look at the other side of it too, whenever the calls comes from sip.future-nine.com there no issue and the phone rings. |
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nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| Your IpKall must be set to sip.future-nine.com. Please set it to either incoming.future-nine.com and set your ATA to that too - or set it to sip2.future-nine.com and your ATA to that too. Basically, they have to match.  |
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pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast
|  Are you saying my IPKALL has to be set up to incoming.future-nine.com AND the ATA set up to incoming.future-nine.com for it to work?
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"People demand freedom of speech as a compensation for the freedom of thought which they seldom use." |
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nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast
| said by pandora  :Are you saying my IPKALL has to be set up to incoming.future-nine.com AND the ATA set up to incoming.future-nine.com for it to work? Exactly. |
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fareedf
join:2008-01-25
Portland, OR
| reply to nitzan
I setup sip.future-nine.com as proxy server on IPKall when I setup my account with them and never changed it, my ATA already was using sip.future-nine.com yet the incoming calls were trying to use sip2. I believe The change happens on your end when trying to load balance and force the users to use sip2 server. I never wanted to use nor set my proxy for sip2 due to it is 23 hops away from me verses sip is only 13 hops. I set them up last night on incoming.future-nine.com on both end and it is working after 15 hours. |
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