| Funny that you're "privy" to insider info as I just got my Comcast service turned back on after 2 weeks of fighting with idiots in their "acceptable usage department" (at least that's what they called it. I was informed that not only does that department have no escalation abilities (I got hung up on my a couple of techs when I asked for proof of overage or a meter supplied by Comcast showing their official usage tracking) but that Comcast DOES NOT /NOR DO THEY PLAN TO OFFER however if I were "smart enough" to do a simple google search for "bandwidth usage meters" the techs were sure I could find something to track my usage. They agreed to turn my service back on but warned me if I went over 1 more time they'd disconnect my service for 12 months (Keep in mind the supposed effective date of this cap is supposed to be Oct 1, 2008, yet I was shut off in Mid Sept!) I'm paying almost $60.00 per month and I'm lucky to get 750kbps download speed!
Comcast is getting worse by the minute. Qwest's fiber optic service is looking more appealing by the minute. Even if they have terrible caps on their service at least I'd be able to reach those caps at the advertised speeds I'm paying for instead of some crappy speed limit imposed upon me by a company who won't do anything other than offer, at my cost, to replace my modem or rewire my house as it "could" be part of my speed problem according to them/their "how to deal with a customer reporting they've noticed our speed caps" script! |
