fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | reply to negativeduck
Re: [Newsgroups] "Unable to connect to news.rcn.com:119"
Everyone's doing it. Everyone else gives notice. This was pitifully handled. |
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kcblack
Premium
join:2000-09-11
Chicago, IL
 ·RCN CABLE
| Honestly folks,
Did you actually expect them to handle this in a professional courteous manner or to give you advance notice?
The only good thing I have to say about them is the offering of 20/2 speed, even if it was at a very high price.
I'm done with them as of 9/0/08 and I still can't get them to straighten out my last bill. I told them well in advance that to terminate my service on a certain date. I've got one side of RCN telling me not to pay my bill until they get it corrected, then I have the other side sending me dunning email and phone messages telling me they are going to cut off my service. Good lord,is it too much to ask to tell them to get their act together?
Oh, and BTW, them cutting newsgroups is to provide you better customer service.
Goodbye, farewell, good riddance RCN.
Kevin
--
"Because we’ve invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be – fast and uncapped." (RCN marketing Promo) |
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jsolo1
Premium
join:2001-07-01 | reply to fhaber
fhaber,
Per your other thread where you post it's back. news.rcn.com resolves now to giganews, but it still wants a login/pass to gain access, so not really back. |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | 1. I'm getting data.
2. Mine always needed authent, even from an RCN IP.
3. I never tried to slam RCN with a third connection - it's so slow it's easy to be a gentleman (g). |
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jsolo1
Premium
join:2001-07-01 | What are you using for youro authentication info?
rcn/rcn?
--
Insanity is living in a state of disillusion. |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY | username@rcn.com
mailpw |
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mjr
Premium
join:2003-09-18
Bethlehem, PA | I get "502 Access Denied via @rcn.com auth server" when I try my email addy/password |
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