imrf
Premium
join:2002-06-06
Utica, MI
 ·Comcast
·WOW Internet and C..
| reply to DJ Matt
Re: New Internet Tiers Now Listed on WOW's Site
said by DJ Matt  :I still don't have the speed increase. Maybe you and the speed increase were never meant to be.   |
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hocko
join:2001-01-21
Sterling Heights, MI
| reply to aes128
Same deal for me - 4th call. CSR said I needed a new modem so she I could pick one up tomorrow locally and toss the old webstar dpx100 hardware version 2.1. Then 5 minutes later after a reboot I had 8/1 but had the same old bin file HSD_Advanced3SA11.bin
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aes128
join:2003-12-19
Saint Clair Shores, MI
1 edit | said by hocko :Same deal for me - 4th call. CSR said I needed a new modem so she I could pick one up tomorrow locally and toss the old webstar dpx100 hardware version 2.1. Then 5 minutes later after a reboot I had 8/1 but had the same old bin file HSD_Advanced3SA11.bin . So apparently this means WOW does not know what exactly it's doing or have not communicated this to the phone people. I have the Webstar MODEM:
Hardware Version 1.0
Software Version 1.1.2 r1.1.3.1-050201 (dpx100-v112r1131-rw-050201a.bin)
Current Time Thu Sep 18 13:02:24 2008
Time Since Last Reset 0 day 1 hr 55 mins 0 sec
Configuration File HSD_Advanced3SA11.bin
But:
Does not appear you need a new MODEM. |
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DJ Matt
join:2008-05-09
| reply to imrf
I was thinking the same thing. This 4 meg is a tough one to divorce! She is jealous of the beautiful 8 meg! |
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disturbed1
Premium
join:2003-09-06
Columbus, OH
clubs:
| reply to DJ Matt
Just had to call in and ask for the upgrade. The rep said no problem, he was going to reboot the modem and all would be in line. Didn't have to threaten or complain. Counting time on hold, the call took less than 5 minutes. He said because I was rebundling, the overall monthly cost would go down.
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
 ·VOIPo
·WOW Internet and C..
·Broadvox Direct
2 edits | reply to pparks1
I'm still stuck at 6000/600
Configuration File
HSD_Ultra3SA11.bin
Name
WebSTAR DPX100
Modem Serial Number
SM1197099
Cable Modem MAC Address
00:40:7B:7A:39:5A
Hardware Version
1.0
Software Version
1.1.2 r1.1.3.1-050201 (dpx100-v112r1131-rw-050201a.bin)
Receive Power Level
2.04 dBmV
Transmit Power Level
37.25 dBmV
Cable Modem Status
operational
EDIT: HSD_XtremeSA3_395689.bin after calling!
No reboot and new file showing on modem
Download: 3869 (Kbps)
Upload: 1045 (Kbps)
After reboot
--
Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... VOIPo Forum ... VOIPo Review |
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DJ Matt
join:2008-05-09 | reply to DJ Matt
Hey dudes! I am a happy man!
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct
3 edits | I was told my 6000/600 would now be 15000/1000
HSD_XtremeSA3_395689.bin
looks like should be "Xtreme 15Mbps Internet (1Mbps upload)"
said by DJ Matt :Here is the official word from WOW themselves... » content.wowway.com/apps/wowwayco···ackage=IXcite 2Mbps Internet* WOW! Xcite 2Mbps Internet is more than 140 times faster then dial-up. Perfect for checking e-mail, listening to music and surfing the web. Includes 5 e-mail accounts, 3 IP addresses and 10 MB of web space. Xpress 8Mbps Internet* WOW! Xpress 8Mbps Internet is more then 140 times faster than dial-up. Ideal for downloading pictures, shopping online or swapping large files. Includes 5 e-mail accounts, 3 IP addresses and 10 MB of web space. Xtreme 15Mbps Internet (1Mbps upload)* WOW! Xtreme Internet at 15Mbps download (1Mbps upload) is more than 265 times faster then dial-up. Ideal for online gaming, video streaming, downloading large photos and accessing video-rich website content. Includes 5 e-mail accounts, 3 IP addresses and 10 MB of web space. Xtreme Turbo 15Mbps Internet (2Mbps upload)* WOW! Xtreme Turbo Internet at 15Mbps downstream (2Mbps upload) is more than 265 times faster then dial-up. This is the choice for customers with larger upload requirements and those who frequently file share. Includes 5 e-mail accounts, 3 IP addresses and 10 MB of web space. |
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jmr
@rochester.edu | You were lied to... Some CSR's don't know what they are talking about. |
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kiamsiamdala
join:2001-11-05
Utica, MI
| reply to DJ Matt
I just reset the modem and have the 8Mb. Using usenet on a 1.7 gig file, it bounces between 800 and 1000KB/sec. Hopefully it stabilizes at some point. I'm very temped to upgrade to the 15Mb tier.
--
'void planets roll regardless of desolation' |
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Clocker1000
join:2001-05-24
Sterling Heights, MI | reply to DJ Matt
I also just did a reset. Now I have the 8MB speeds with about 1100 upload. I was getting 6000/650 before...
C1K |
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DJ Matt
join:2008-05-09 | reply to DJ Matt
I'm loving the new speeds. The fastest file I have downloaded so far has been at 752kbps. Before I topped out at 540kbps. For upload, I could only do 60kbps before, but now I can top out at around 137kbps. |
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Phoenix2088
join:2002-12-04
Strongsville, OH
clubs:
·WOW Internet and C..
1 edit | said by DJ Matt :I'm loving the new speeds. The fastest file I have downloaded so far has been at 752kbps. Before I topped out at 540kbps. For upload, I could only do 60kbps before, but now I can top out at around 137kbps. Try usenet or a linux iso torrent. I'm maxing out at 1MB. |
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flashback
join:2008-09-17
Chicago, IL |  |
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Xee
join:2005-02-22
USA
2 edits | reply to DJ Matt
With this recent flurry of posts from people saying they were able to get the new speeds after doing a reboot tonight, I figured, what the heck, might as well reboot the aging Motorola Surfboard and give it the old Harvard try. Well, I've run a few speedtests and here's the results:
 
 
Obviously the speeds jumped around a bit so I logged onto my Usenet account to see what kind of download speeds I could sustain. Here's a screenshot:
Finally, I tried uploading a file to my FTP account to see what kind of speeds I could get with that. Here's the results:
So I think it's fair to say, at least for now, you don't *absolutely* need a WOW modem to get the advertised speeds. All I got to say is, WOW, you're awesome. I'm running speed tests every five minutes like a paranoid freak, still kind of in awe that I'm getting them.  |
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omegad
join:2005-09-19
Reynoldsburg, OH | reply to DJ Matt
Anyone in Columbus Ohio get the new speeds yet? I have a surfboard 5200 so I'm trying to figure out if it's just me or everyone. Also any idea if the recent wind storm will delay us, as they have to make a lot of repairs. |
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formattedc
join:2002-08-29
Cleveland, OH | reply to Xee
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omegad
join:2005-09-19
Reynoldsburg, OH | reply to DJ Matt
hmmm now this is odd getting the upload but not the down:
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Xee
join:2005-02-22
USA
| said by omegad :hmmm now this is odd getting the upload but not the down: It seems to do that every now and then. Wait a few minutes, try again, and it should be back to normal. Really, the best way to test is to download a big file from somewhere with a lot of bandwidth and see what kind of speeds you can sustain. |
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z1method
join:2008-09-19
Clinton Township, MI
1 edit | reply to omegad
Yeah, same problem here.. i called earlier and i was getting the 8 down 1.1up but now i'm just getting the old advanced speeds 4 down and sometimes it reaches 5.5 down but never near 8.
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