The Joker
join:2003-08-01
00001
1 edit | reply to The Joker
Re: New Internet Tiers Now Listed on WOW's Site
Talking to retentions (quality control) works 
SWEET! I saved $20 and got 15/1! |
|
JackSparrow
join:2003-12-25
Troy, MI
1 edit | you got it for 2 bucks through them?
Edit: nice savings! i'll talk to them later |
|
wnaptech
@wideopenwest.com | reply to DJ Matt
no higher speeds here in Sterling heights |
|
The Joker
join:2003-08-01
00001 | reply to The Joker
I threaten to go comcrap lol |
|
karpodiem
join:2008-05-20
 ·WOW Internet and C..
| reply to DJ Matt
I'm starting to believe there might be some truth to the fact that this might be a staggered rollout (over a lengthier period of time) for current customers, however new customers or people getting repackaged will see the new speeds sooner.
This is just a guess, backed up with no information. |
|
Inflex
join:2002-09-05 | I believe this to be correct, when I called and re-bundled I was told that I now had the new speed. |
|
The Joker
join:2003-08-01
00001
4 edits | WHEEEEEEEEEEEEEEEEEEEEEEEE! IM FLYING!
15/1 WOOOOOOOOOOOOOOOOOOT!
SORRY OLD MEN THiS is FuN!
I saved $20 too also! Guaranteed till 2011!
HAHAHAHA! IMRF! GO TO COMCAST! Keep moaning! |
|
detfan
Premium
join:2002-12-29
Livonia, MI | reply to DJ Matt
So if I am just an internet customer do I have to call to get new speeds even though that is all that is listed? |
|
The Joker
join:2003-08-01
00001
1 edit | said by detfan  :So if I am just an internet customer do I have to call to get new speeds even though that is all that is listed? Y
Yes |
|
karpodiem
join:2008-05-20
·WOW Internet and C..
| said by The Joker :said by detfan :So if I am just an internet customer do I have to call to get new speeds even though that is all that is listed? You need to threaten to cancel, it's all luck! got a speed test to share? |
|
The Joker
join:2003-08-01
00001
3 edits | said by karpodiem :said by The Joker :said by detfan :So if I am just an internet customer do I have to call to get new speeds even though that is all that is listed? You need to threaten to cancel, it's all luck! got a speed test to share? Do a speed test and my name is on top next to anon
speed.try.wideopenwest.com/ |
|
wowzers
@wideopenwest.com | reply to DJ Matt
I had to remove my Linksys router from the equation to get the 15/1 speeds. If I go through the router, I seem limited to 9/1. These speeds are very nice. |
|
The Joker
join:2003-08-01
00001
| said by wowzers :
I had to remove my Linksys router from the equation to get the 15/1 speeds. If I go through the router, I seem limited to 9/1. These speeds are very nice.
No problems with my dlink router |
|
doormans
join:2002-11-17
Roseville, MI
| reply to DJ Matt
Just called WOW and got upgraded. If you had the ultra or ultra plus you were basically downgaded in the new plans. You have to upgrade at a cost. It pissed me off because your lower speed tiers are not being penalized but the upper tiers are. The only good thing is I got rebundled until 2011 but by then everyone else will have gigabit speeds and we will still be stuck here.lol Oh well, nice to have faster speeds for now. |
|
JackSparrow
join:2003-12-25
Troy, MI
·WOW Internet and C..
2 edits | reply to wowzers
YAY 15/1 here too I loooove retentions.
wowzers, you might have a QOS issue
heres my test:
 |
|
The Joker
join:2003-08-01
00001 | Key is talk to retentions, they are great! |
|
Goober
Premium
join:2000-12-17
Naperville, IL
1 edit | Re: Retentions
You're welcome. |
|
pargoff
join:2006-07-05
Canton, MI | what is a retention? |
|
SScorpio
join:2002-12-31
Canton, MI
| reply to wowzers
Re: New Internet Tiers Now Listed on WOW's Site
As JackSparrow said it's likely a QOS issue. After you mentioned it I went into my router and found a QOS setting I set over a year ago.
I reset my QOS to 14900 down and 1000 up and wound up with the following:
My upload seems correct, as for the download it seems to ramp up; however, most the of speed tests seem to complete before it can hit the max. |
|
karpodiem
join:2008-05-20
·WOW Internet and C..
| reply to DJ Matt
Got it, had to call and complain to retention. They then transferred me over to Internet, had to explain my situation again (Comcast blah blah 16/1 blah blah; be nice but assertive)
I was already getting a $25 credit towards my bill since I had called and talked to retention a few months ago threatening to go to Comcast. Getting the new speeds bumped my bill up to $98, from $96, but I'm not complaining.
Dish Turbo HD Gold package @ $50/month (just HD channels + HD PVR) fills the HD gap that WoW can't fill.
Overall, I'm a very happy camper. Thank you WoW 
Last Result:
Download Speed: 15771 kbps (1971.4 KB/sec transfer rate)
Upload Speed: 1080 kbps (135 KB/sec transfer rate) |
|
