 | Newsgroups People say newsgroups are stronger than ever. I disagree.
I used to work for a large cable service. In the year and a half I was there, I got exactly 2 newsgroups calls, and they were both about outages.
2 calls compared to over 20,000 calls taken? If newsgroups are so popular, the law of averages doesn't seem to working here.
I had other associates who had never fielded a single newsgroups call.
(This is not a newsgroups bash, I love them myself.) |
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 n2jtx join:2001-01-13 Glen Head, NY Reviews:
·Optimum Online
| said by Attack Gypsy:I used to work for a large cable service. In the year and a half I was there, I got exactly 2 newsgroups calls, and they were both about outages. Might it be possible that USENET users are a bit more technically savvy than your typical web surfer? It generally requires a bit of technical competence to set up your reader since most ISP's don't even document the process. |
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 | Believe me, not these people. Our users were some of the stupidest people in the whole bloody world. Trust me on that. |
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 | reply to Attack Gypsy Or that they were just so darn reliable? |
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 | reply to Attack Gypsy We silently dropped our Newsgroups 5 years ago. It was almost 6 months before I got the first ticket. Someone took the number of customers who used newsgroups and divided it by what we were paying and it worked out to over $100 per newsgroup user.
When I signed users up the call went like this.
Me: "You also get newsgroup access" Newbie: "Oh you mean like cnn.com?" Me; "Uhhh, yea."
I finally stopped mentioning newsgroups. |
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 axelroseShelters saves Babies USA join:2005-05-25 Chattanooga, TN Reviews:
·Comcast
| reply to Attack Gypsy said by Attack Gypsy:People say newsgroups are stronger than ever. I disagree. I used to work for a large cable service. In the year and a half I was there, I got exactly 2 newsgroups calls, and they were both about outages. 2 calls compared to over 20,000 calls taken? If newsgroups are so popular, the law of averages doesn't seem to working here. I had other associates who had never fielded a single newsgroups call. (This is not a newsgroups bash, I love them myself.) Could it be that most of the people who know how to use Usenet are on the higher end of Internet Literacy?
I imagine most ISP calls are like, "My Youtube stopped working, halp plz"
Or, "I can't access my facebook from work." -- I have been very charitable while poor and kind to people even while undergoing enormous personal pain. My only weakness is that I at times have placed trust in deceitful people. I know that GOD will be my ONLY judge in this life or the next. |
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