kcblack
Premium
join:2000-09-11
Chicago, IL
 ·RCN CABLE
| reply to fhaber
Re: [Newsgroups] "Unable to connect to news.rcn.com:119"
Honestly folks,
Did you actually expect them to handle this in a professional courteous manner or to give you advance notice?
The only good thing I have to say about them is the offering of 20/2 speed, even if it was at a very high price.
I'm done with them as of 9/0/08 and I still can't get them to straighten out my last bill. I told them well in advance that to terminate my service on a certain date. I've got one side of RCN telling me not to pay my bill until they get it corrected, then I have the other side sending me dunning email and phone messages telling me they are going to cut off my service. Good lord,is it too much to ask to tell them to get their act together?
Oh, and BTW, them cutting newsgroups is to provide you better customer service.
Goodbye, farewell, good riddance RCN.
Kevin
--
"Because we’ve invested over $4 billion in building our MegaBand network so you can enjoy the internet the way it was intended to be – fast and uncapped." (RCN marketing Promo) |
