mwdsl
join:2008-09-16
Englewood, CO
|  Earthlink DSL Speed over Qwest / Covad line
1. I have been told that my house is too far away from the last head station (or whatever the term) to have fast access - they downgraded my connection to around 800KB. (Covad had reconditioned the line)
2. Even at that speed, after few days, the speed intermittently goes down. When I do ping, I see individual times go up to several seconds. When I reboot my modem, all is fine......
3. Even after rebooting, I have at times short outages (from a few seconds to minutes) where the modem shows that the DSL connection is ok (Light is on), but I cannot access anything - timeouts.
I did run the line quality test on this web page. A typical result shows a problem at the medium bandwidth stream with 4% or more loss. The big latency adder is actually the last hop to my home address (h-xx-x-xx-xxx-dnctco56.dynamic.covad.net)
I have complained to EL several times - every time they have Covad recondition the line, and after some time it is bad again.
I am considering to switch to Qwest DSL. What would that change? What can be the cause of this problem? I assume it is NOT the wiring in the house, as I still can talk on the line at all times
Any input is appreciated!!!! | |
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LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI | Re: Earthlink DSL Speed over Qwest / Covad line Has earthlink run any loop test and provided to your loop distance?
It sounds like you may just be too far from the CO.
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Lightning Bolt Technologies | |
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 | mwdsl
join:2008-09-16
Englewood, CO | Re: Earthlink DSL Speed over Qwest / Covad line They did tell me I am too far away, but I never received any documents. Now if that is the case, would a move to Qwest change anything - i.e. is it possible that their station is closer? | |
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LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI | Re: Earthlink DSL Speed over Qwest / Covad line Unless you pick up and move your house, your distance to the CO probably won't change.
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Lightning Bolt Technologies | |
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| | | mwdsl
join:2008-09-16
Englewood, CO
| Re: Earthlink DSL Speed over Qwest / Covad line I guess that was deserved! I am not that familiar with the technological details - therefore I was assuming that maybe Qwest would connect closer to the house. I am still confused that Qwest says we are good for 20MBps - they told me there should not be a distance problem | |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County | Re: Earthlink DSL Speed over Qwest / Covad line PreQual stats are rather known for not being exact. | |
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| | | | | mwdsl
join:2008-09-16
Englewood, CO
| Re: Earthlink DSL Speed over Qwest / Covad line thanks for the feedback. Funny enough, yesterday the line ran without any problems - and at night, EL called and asked whether the connection was better. They stated that Covad had 'done something' - but they could not tell me what. What can they have done? I would like to get to a point where I understand what is going on instead of spending days getting the runaround and then 'a miracle happens'. | |
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