Earthlink DSL Speed over Qwest / Covad line in Covad / covad.net http://www.dslreports.com/forum/r21120677 en Wed, 09 Dec 2009 17:44:26 EDT Wed, 09 Dec 2009 17:44:26 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21137549 NetFixer :
said by mwdsl See Profile :

EL called and asked whether the connection was better. They stated that Covad had 'done something' - but they could not tell me what. What can they have done? I would like to get to a point where I understand what is going on instead of spending days getting the runaround and then 'a miracle happens'.
Welcome to my world. I can't begin to tell you how many times that I have seen both DSL and T1 circuits mysteriously stop malfunctioning after a telco tech simply does an intrusive test and then puts the circuit back on-line. A miracle fix is as good as a known fix as long as it is really fixed.
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History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.]]> http://www.dslreports.com/forum/remark,21137549 Fri, 19 Sep 2008 14:56:08 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21136798 mwdsl : thanks for the feedback. Funny enough, yesterday the line ran without any problems - and at night, EL called and asked whether the connection was better. They stated that Covad had 'done something' - but they could not tell me what. What can they have done? I would like to get to a point where I understand what is going on instead of spending days getting the runaround and then 'a miracle happens'.]]> http://www.dslreports.com/forum/remark,21136798 Fri, 19 Sep 2008 12:44:27 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21123677 NetFixer :
said by mwdsl See Profile :

I was assuming that maybe Qwest would connect closer to the house. I am still confused that Qwest says we are good for 20MBps - they told me there should not be a distance problem
It is possible that Qwest may be able to provide you with service from a DSLAM equipped RT, rather than from the CO. Covad's DSLAM is usually located only in the CO and they do not have access to the ILEC's RT boxes.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.]]> http://www.dslreports.com/forum/remark,21123677 Wed, 17 Sep 2008 08:02:33 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21122173 CylonRed : PreQual stats are rather known for not being exact.]]> http://www.dslreports.com/forum/remark,21122173 Tue, 16 Sep 2008 21:48:46 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21121256 mwdsl : I guess that was deserved! I am not that familiar with the technological details - therefore I was assuming that maybe Qwest would connect closer to the house. I am still confused that Qwest says we are good for 20MBps - they told me there should not be a distance problem]]> http://www.dslreports.com/forum/remark,21121256 Tue, 16 Sep 2008 19:11:07 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21121216 LBDSL : Unless you pick up and move your house, your distance to the CO probably won't change.
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Lightning Bolt Technologies]]> http://www.dslreports.com/forum/remark,21121216 Tue, 16 Sep 2008 19:03:02 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21121195 mwdsl : They did tell me I am too far away, but I never received any documents. Now if that is the case, would a move to Qwest change anything - i.e. is it possible that their station is closer?]]> http://www.dslreports.com/forum/remark,21121195 Tue, 16 Sep 2008 18:59:57 EDT Re: Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21120979 LBDSL : Has earthlink run any loop test and provided to your loop distance?

It sounds like you may just be too far from the CO.
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Lightning Bolt Technologies]]> http://www.dslreports.com/forum/remark,21120979 Tue, 16 Sep 2008 18:18:51 EDT Earthlink DSL Speed over Qwest / Covad line http://www.dslreports.com/forum/remark,21120677 mwdsl : I have serious problems with Earthlink DSL over our Qwest line. There are three problems:
1. I have been told that my house is too far away from the last head station (or whatever the term) to have fast access - they downgraded my connection to around 800KB. (Covad had reconditioned the line)
2. Even at that speed, after few days, the speed intermittently goes down. When I do ping, I see individual times go up to several seconds. When I reboot my modem, all is fine......
3. Even after rebooting, I have at times short outages (from a few seconds to minutes) where the modem shows that the DSL connection is ok (Light is on), but I cannot access anything - timeouts.

I did run the line quality test on this web page. A typical result shows a problem at the medium bandwidth stream with 4% or more loss. The big latency adder is actually the last hop to my home address (h-xx-x-xx-xxx-dnctco56.dynamic.covad.net)
I have complained to EL several times - every time they have Covad recondition the line, and after some time it is bad again.

I am considering to switch to Qwest DSL. What would that change? What can be the cause of this problem? I assume it is NOT the wiring in the house, as I still can talk on the line at all times
Any input is appreciated!!!!]]> http://www.dslreports.com/forum/remark,21120677 Tue, 16 Sep 2008 17:23:44 EDT