 commodogPremium
join:2000-02-03
Oxnard, CA | New ATT TOS anyone else get the email about the new TOS changes?
For all Members:
* Arbitration Agreement. We have added language that requires customer disputes with AT&T regarding AT&T Internet Services to be submitted to binding arbitration or small claims court. Arbitration is less formal than a lawsuit in court and often faster. In addition, AT&T will pay for all costs of arbitration, no matter who wins, as long as your claim is not frivolous.
For AT&T High Speed Internet Members:
* AT&T High Speed Internet Service Description. We have added new language to the service description to more clearly describe how we provide your high speed Internet connection, and to explain what factors can affect the performance of your high speed Internet service.
* Termination of Voice Service. With AT&T High Speed Internet Direct service, we can deliver the benefits of broadband without a home phone connection. For customers who terminate their home phone service with AT&T — but not their high speed Internet service — we have added new language that will ultimately enable us to maintain a customer's broadband connection at the then current rates, terms, and conditions for AT&T High Speed Internet Direct service.
Other changes include language that better clarifies bundle discounts and requirements, and the addition of a service restoral fee should an account be suspended. |
