Re: Verizon reps were sympathetic, but ultimately unhelpful. in http://www.dslreports.com/forum/r21137314 en Mon, 30 Nov 2009 02:48:36 EDT Mon, 30 Nov 2009 02:48:36 EDT Re: Verizon reps were sympathetic, but ultimately unhelpful. http://www.dslreports.com/forum/remark,21137314 flashcore :
said by Dogfather See Profile :

It will take countless hours on the phone and months to resolve (if resolved at all).
Going on 6 months now, with no end in sight and I am just simply trying to switch my long distance provider from ATT to Verizon so that I can receive the triple play discounts.]]> http://www.dslreports.com/forum/remark,21137314 Fri, 19 Sep 2008 14:17:37 EDT Verizon reps were sympathetic, but ultimately unhelpful. http://www.dslreports.com/forum/remark,21135802 Dogfather : This describes Verizon perfectly. Their system is so f-ed up, that reps CAN'T fix it. Everything is so compartmentalized it takes a committee on the phone to even discuss it. They are a complete mess. If your service works, consider yourself lucky. If you have problems, God help you. It will take countless hours on the phone and months to resolve (if resolved at all).]]> http://www.dslreports.com/forum/remark,21135802 Fri, 19 Sep 2008 09:47:14 EDT