said by mwdsl 
:EL called and asked whether the connection was better. They stated that Covad had 'done something' - but they could not tell me what. What can they have done? I would like to get to a point where I understand what is going on instead of spending days getting the runaround and then 'a miracle happens'.
Welcome to my world. I can't begin to tell you how many times that I have seen both DSL and T1 circuits mysteriously stop malfunctioning after a telco tech simply does an intrusive test and then puts the circuit back on-line. A miracle fix is as good as a known fix as long as it is really fixed.
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