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mlerner
Premium
join:2000-11-25
Nepean, ON
·Rogers Hi-Speed
·TekSavvy Solutions..
·Bell Sympatico

reply to dennilfloss
Re: Newegg coming to Canada!!!

said by dennilfloss See Profile :

Hope so. I got UPSed up the bum big time recently when I ordered my Radeon 4870 1GB directly from Diamond to take advantage of another email coupon. After the customs and brokerage fees of $97 total, I ended up saving just $6 compared to buying it at NCIX.
That's what happens with most US companies who don't care enough to cover shipping.

As for the tracking, NewEgg has warehouses all around the US but the important thing is they have a contract with UPS so it doesn't matter which warehouse they ship from.

mr weather
Premium
join:2002-02-27
Mississauga, ON

reply to mlerner
said by mlerner See Profile :

said by dennilfloss See Profile :

I better not see some UPS brokerage fees and custom fees again as I was not expecting this to be shipped from the US. I thought in stock meant in Canada at their new warehouse (which does not seem to exist then).
NewEgg takes care of all brokerage and taxes.
You sure about that? Their website is pretty vague on the whole shipping thing. They only discuss taxes that are applied to your order depending on where you live in Canada (due to most items being imported into Canada).

UPS Standard service has brokerage fees applied after. UPS Expedited generally has it included in the shipping cost.
--
"It's all coming down!!" - Mike Holmes


Hydraglass
Premium
join:2002-05-08
Kingston, ON
·Bell Sympatico

said by mr weather See Profile :

You sure about that? Their website is pretty vague on the whole shipping thing. They only discuss taxes that are applied to your order depending on where you live in Canada (due to most items being imported into Canada).

UPS Standard service has brokerage fees applied after. UPS Expedited generally has it included in the shipping cost.
You will never pay UPS brokerage fees on anything bought from NewEgg Canada - guaranteed. I've already bought 4 things from them in the last week, 2 shipments came from NJ, one from Minneapolis, and one from Calif. - they were delivered exactly like UPS had delivered them from across town - delivery guy shows up with his tablet, has me sign the line, hands me the box, walks away. No fees, no costs, nothing - but that's why even small items have shipping costs like $15-$16.

Robrr

join:2008-04-19
Toronto, ON
·TekSavvy Solutions..
·Rogers Hi-Speed

said by Hydraglass See Profile :

You will never pay UPS brokerage fees on anything bought from NewEgg Canada - guaranteed. I've already bought 4 things from them in the last week, 2 shipments came from NJ, one from Minneapolis, and one from Calif. - they were delivered exactly like UPS had delivered them from across town - delivery guy shows up with his tablet, has me sign the line, hands me the box, walks away. No fees, no costs, nothing - but that's why even small items have shipping costs like $15-$16.
Oh how you are going to be in for a surprise some day soon when you come home and find a bill from UPS for brokerage fees.

I have ordered enough stuff out of the US to know that any time it is shipped UPS you will be getting a bill a few weeks later.


mlerner
Premium
join:2000-11-25
Nepean, ON
·Rogers Hi-Speed
·TekSavvy Solutions..
·Bell Sympatico

said by Robrr See Profile :

said by Hydraglass See Profile :

You will never pay UPS brokerage fees on anything bought from NewEgg Canada - guaranteed. I've already bought 4 things from them in the last week, 2 shipments came from NJ, one from Minneapolis, and one from Calif. - they were delivered exactly like UPS had delivered them from across town - delivery guy shows up with his tablet, has me sign the line, hands me the box, walks away. No fees, no costs, nothing - but that's why even small items have shipping costs like $15-$16.
Oh how you are going to be in for a surprise some day soon when you come home and find a bill from UPS for brokerage fees.

I have ordered enough stuff out of the US to know that any time it is shipped UPS you will be getting a bill a few weeks later.
Once again, UPS WILL NOT charge brokerage, they have a contract with NewEgg. If they make an error, the customer can either decline the delivery or pay the fees and call NewEgg for reimbursement.


Hydraglass
Premium
join:2002-05-08
Kingston, ON
·Bell Sympatico

reply to Robrr
said by Robrr See Profile :

Oh how you are going to be in for a surprise some day soon when you come home and find a bill from UPS for brokerage fees.

I have ordered enough stuff out of the US to know that any time it is shipped UPS you will be getting a bill a few weeks later.
No - I won't - as I looked at the shipping tag on each and every shipment and there was no duty or brokerage fees - the reason is because the items were sold by a "Canadian" business to someone in Canada - i.e. the "Canadian" branch of New Egg. It's up to them to pay those fees at some point in the future - as they have an importer type account and UPS doesn't do their brokerage - just their shipping. The shipments are "pre cleared" and "pre brokered". I highlighted this earlier on in this same thread somewhere I believe - I'm just too lazy to go dig it up.


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to mlerner
said by mlerner See Profile :

Once again, UPS WILL NOT charge brokerage, they have a contract with NewEgg. If they make an error, the customer can either decline the delivery or pay the fees and call NewEgg for reimbursement.
I ordered some Kingston HyperX 1066 memory from NewEgg last week. It came, as promised, and with no additional fees.
--
Need-based health care not greed-based health care.


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
reply to TigerLord
Check the shipping label to see if the terms were free domicile.


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
reply to TigerLord
In checking the NewEgg web site they seem to be offering a limited selection of items and brands to Canada.
--
Need-based health care not greed-based health care.


spaterson
Premium
join:2001-09-02
Gloucester, ON
·Rogers Hi-Speed

reply to dennilfloss
said by dennilfloss See Profile :

Just great! I used Newegg.Ca's $20 off coupon to order a heat sink and I just got my shipping notice. It says"

UPS Tracking Number:
*******************
(Shipped from La Puente, CA)


I better not see some UPS brokerage fees and custom fees again as I was not expecting this to be shipped from the US. I thought in stock meant in Canada at their new warehouse (which does not seem to exist then).

That does explain the $16 shipping fee though.
I don't know why you're surprised, I posted a quote from their customer service a couple of weeks ago stating that they were shipped from the U.S. because there is no Canadian warehouse.

Scott

Tyreman

join:2002-10-08


2 edits
reply to TigerLord
Customer Service
Newegg.ca does not accept phone, fax, email, or live chat orders.

I found the above interesting.
wanting to use the live chat on a item not shown in .ca site.
Yet in their US site.
I finally did shoot off an email and got a reponse that they will get back within a day and a number of service.
So it must go to US
--
Southern Ontario,Canada


dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
reply to TigerLord
no thanks...i'll keep my money in canada when possible.


FaxCap

join:2002-05-25
Vancouver, BC
·dccnet

said by dirtyjeffer See Profile :

no thanks...i'll keep my money in canada when possible.
I'm with you there, DJ. So many people I know sit in a 30-45
minute lineup at the border to go down for gas and cheese
that tastes like wax.

FaxCap


dennilfloss
Liberal And Loving It
Premium
join:2001-09-09
Ottawa, ON
clubs:
reply to TigerLord
HSF arrived this afternoon. No extra charges!
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