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Forums » US Cable Support » Cox HSI » [ALL] P2P Uploading and Downloading on Cox HSI
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Service Charge For Activation? »
« [AZ] Cox Does Not Understand Customer Service  
page: 1 · 2
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to yeahyeahyeah
Re: [ALL] P2P Uploading and Downloading on Cox HSI

said by yeahyeahyeah :

What a joke! And yes on the 3 strikes rules. Of course those strikes count if it's legit or not as well.
Just to add to CoxTOC1 See Profile's comment: When I visit my sister, who has a Comcast connection, I often bring my computer along, and download fansubbed anime. I don't trade in MPAA/RIAA properties, and have never received a DMCA notice (though rumor has it that AT&T does send them out on complaints from rights holders). I haven't heard her say she's ever gotten one, either. But the potential does exist, when she allows me to hook up to her LAN.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


CoxTOC1

join:2007-05-15
Newport News, VA

reply to yeahyeahyeah
You are always welcome to challenge those notices. The procedure for doing so is located at: »www.cox.com/policy/#pp_8

Some things to remember, you are responsible for all traffic that goes through your modem. With that in mind do you have a wireless router at your location? Have you secured your wireless router? Could it have been a friend that you had over who was using your internet connection? Have you scanned your PC for virus/trojans? IF memory serves me correctly their are a couple of virus/trojans out their that will turn you PC into a PTP seeded without your knowledge.


yeahyeahyeah

@cox.net

reply to funchords
Interesting....HBO sent Cox a email saying I was sharing their programs. Being that HBO doesnt have any decent programs and hasn't in 3 years, imho carnivale was the last decent show they had, it's clear the gunshot notices sent by different companies are working.

Lol...I even had to pretend to delete files for programs I've never even heard of..WTH is "Iron Jawed Angels"...sounds like porn to me but I should know since Cox claims I downloaded 4 episodes.

What a joke! And yes on the 3 strikes rules. Of course those strikes count if it's legit or not as well.


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse

reply to funchords
said by funchords See Profile :

Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.
Right. It is based on the frivolous requests that the RIAA and MPAA's mafia send out.

I got one saying I was hosting the "infringing site thepiratebay.org" in California, but thepiratebay.org is a website hosted in Sweden.

Hell I could send Cox a stack of DMCA notices if I had nothing better to do with my time.
--
09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0


CoxTOC1

join:2007-05-15
Newport News, VA

reply to funchords
said by funchords See Profile :

Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.
Correct!

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to PhunGuy
said by PhunGuy :

However there are some shows I want on the PC for traveling or other things so I just download them. Well COCKS Cox shut my service off this morning because HBO complained I was sharing Entourage from my IP...They told me they have a 3 strike rule and they won't turn service back on.

So watch it if you are using p2p apps..
The watching should be about copyrighted material. If you trade in MPAA/RIAA properties, you are asking for trouble. Simple as that. Don't use P2P for stuff you don't have the right to distribute, and you should be okay.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
reply to CoxTech1
Okay, thanks. If I've got it right, it's not a P2P or a bandwidth policy, it's based on complaints about the IP rights of the content.


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA

reply to funchords
The issue here is not the use of P2P software but rather the content that is distributed. Items 3 and 7 would apply in this situation:

»www.cox.com/policy

And yes, Cox does have a 3 strikes policy with regards to violations of the Acceptable Use Policy.


CoxTOC1

join:2007-05-15
Newport News, VA

reply to funchords
Yes, but it applies to all abuse not just copyright. Those strikes also fall off over time (And it varies by abuse type as well), if you have a cox.net e-mail address we'll e-mail you a whole bunch of warnings before we start suspending/"striking" you. We rely don't want to turn your services off (It's a pain for everyone involved) and we sure don't want to terminate your service (Hence the very lengthly call to Atlanta and the acknowledgment of further complaints resulting in termination).

My suggestion would be to make sure you have a cox.net e-mail set up (If you don't simply call into your local call center's tech support and they can get it set up for you.) and then log into the webmail system and set up a forwarder to forward any e-mail's from abuse@cox.net to wherever you would like (If you run into any problems setting up a forwarder you local tech support should be able to assist you with that as well). It's much more pleasant to get a e-mail warning than to have your services interrupted!



funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
reply to CoxTOC1
Does Cox have a "3 Strikes Rule"?


CoxTOC1

join:2007-05-15
Newport News, VA

reply to PhunGuy
I think some further explanation is necessary here...

If you are actually to the point where we will not turn your service back on then we have suspended your services a few times already. In fact the last time we would have talked you would have had to call the Corp. Office and talked to the Corp. Abuse team. They would have explained in depth what was happening and asked you several times if you had any questions about what was going on. Once all that was done they would have asked you to acknowledge that if we received any more complaints that we would terminate your HSI account.

So rely if you were actually terminated after all that well...

Now if you feel that you termination was unjustified or that you were not properly warned about the consequences of copyright infringement then drop me a line and I'll happily research it.


PhunGuy

@cox.net

reply to funchords
Well its happening, I have been a p2p user for awhile.. I own thousands of DVD's and I go to the movies often. However there are some shows I want on the PC for traveling or other things so I just download them. Well COCKS shut my service off this morning because HBO complained I was sharing Entourage from my IP. The file finished at 2:45 am and I shut down my app at 7:00 am. They told me they have a 3 strike rule and they won't turn service back on.

So watch it if you are using p2p apps..


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
reply to funchords
Average speed down - 205KB/s
Average speed up 60.2KB/s (i have upload capped at 92KB/s)
file had 6500 peers(seeders/leeches)
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

reply to funchords
said by funchords See Profile :

I'm looking for technical input from Cox HSI users about any current behaviors or changes you've noticed when using common P2P tools on Cox.

Please reply to this Topic (preferred) otherwise send email to me at robb@funchords.com -- thanks!!

All,

Thanks for the inputs so far. More is welcome.

Robb
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...

robl27
Premium
join:2008-07-16
Mary Esther, FL
reply to Fubar
the one's who are the thief's are the RIAA and MPAA.
I haven't noticed any speed reduction down here.

-Rob
--
»www.cband.info our internet radio station.


Fubar

join:2001-02-20
Phoenix, AZ
reply to funchords
Don;t really remember, But as far as I know.... Yes...


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
reply to Fubar
Thanks. For the past several months, were you always able to sustain those speeds?


Fubar

join:2001-02-20
Phoenix, AZ

reply to funchords
Click for full size
Here is what I seed at:

I am on preferred 768k up


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to funchords
said by funchords See Profile :

said by dvd536 See Profile :

when i am *able* to upload, its around 12KB/s TOTAL[most peers just connect and get RST'd]

Can you please test again by seeding some file?
next time i use BT, i'll check it. I don't use it everyday.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

reply to dvd536
said by dvd536 See Profile :

when i am *able* to upload, its around 12KB/s TOTAL[most peers just connect and get RST'd]

Can you please test again by seeding some file?
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...
Forums » US Cable Support » Cox HSIService Charge For Activation? »
« [AZ] Cox Does Not Understand Customer Service  
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